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Customer Service Delivery Driver

CarvanaMinneapolis, MN
On-site Full-time $20/hr - $22/hr

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Experience Level

Experience

Qualifications

Minimum of 2 years of customer-facing experience is required. A passion for providing exceptional customer service and the ability to thrive in a fast-paced environment are essential.

About the job

Join Carvana as a Customer Service Delivery Driver, where you’ll play a vital role in transforming the car-buying experience. We are seeking enthusiastic Customer Advocates with a minimum of 2 years of customer-facing experience. As part of the fastest-growing used automotive retailer in U. S. history, you will be at the forefront of delivering joy to our customers, whether through direct interactions or community involvement.

Embrace the 'Hauler-Life' and help us bring happiness right to our customers' driveways!

Shift Requirement: This role requires availability for shifts between 7am - 5pm, 9am - 7pm, or 11am - 9pm, with the expectation of working 7 days a week. Days off will rotate between weekdays and weekends.

Unlock Your Earning Potential!

We offer a competitive hourly rate starting at $20/hr, with opportunities for rapid advancement based on performance. Here’s a glimpse of your earning journey:

  • Pay Range: $20-$22 hourly
  • Starting Pay: $20/hr
  • At 3 Months: $20.50/hr
  • At 6 Months: $21/hr

Within your first year, you can progress from $20/hr to $22/hr through our performance-based Careers Not Jobs program, which provides merit opportunities every quarter. Eligible team members can earn an additional $0.50 increase in pay every 90 days!

Additionally, Market Operations may offer further performance-based incentives tailored to your location.

Benefits + Perks: We are committed to investing in the success of our team members. Here’s how we support your growth:

  • Compensation: Competitive, performance-based pay along with a 401(k) with Carvana match and overtime opportunities during peak seasons.
  • Fast Track Advancement Opportunities: High achievers can reach higher pay rates more quickly based on performance.
  • Health & Wellness: Enjoy 100% company-paid healthcare premiums, along with dental and vision benefits. Our wellness program supports your mental, physical, and financial health. We also offer a pet care savings program to keep your furry friends happy.
  • Time Off & Work-Life Balance: Generous paid time off, starting with 13 days in the first year and increasing to 20 days thereafter.

About Carvana

Carvana is revolutionizing the car-buying experience. As the fastest-growing used automotive retailer in U. S. history and a member of the Fortune 500, we are committed to delivering joy and transparency to our customers. Join us in our mission to reintroduce happiness into the car-buying process!

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