About the job
Public Storage seeks a Customer Service Manager to oversee operations at self-storage facilities in Detroit. This role focuses on ensuring smooth daily activities at each site and delivering a positive experience to everyone who visits or contacts the location.
What you will do
- Oversee daily operations of assigned storage facilities
- Respond to customer inquiries and address concerns quickly
- Keep the facility clean and welcoming
- Serve as the main point of contact for customers on site
Requirements
- Clear and effective communication skills
- Comfort interacting directly with customers and handling their questions or issues
- Strong organizational skills and ability to manage time well
- Experience in a busy environment, or readiness to learn
- Focus on customer service and problem-solving
Location
This position is based onsite at Public Storage self-storage facilities in Detroit.
