About the job
Domino's Pizza is looking for a Customer Service Representative in Cincinnati. This position serves as the first point of contact for customers, focusing on clear communication and a positive experience with every interaction.
Role overview
Customer Service Representatives answer calls, take orders, and respond to customer questions. The role also involves assisting with general inquiries and supporting a smooth ordering process. Attention to detail and a friendly attitude help ensure each customer leaves satisfied.
What you will do
- Take customer orders accurately and efficiently
- Respond to questions about menu items, orders, and store policies
- Handle concerns or complaints professionally
- Support team members to keep service running smoothly
Requirements
- Strong communication and listening skills
- Comfort working with customers in person and by phone
- Ability to stay organized and positive during busy periods
