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Customer Service Representative Bilingual Preferred

PLS1301 East Wendover Avenue, Greensboro, NC
On-site Full-time

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Qualifications

Previous experience in customer service, ideally within hospitality, financial services, retail, or restaurant sectors. Strong communication skills in English and Spanish (or another language) are preferred. Ability to engage positively with customers and resolve issues effectively. Detail-oriented with strong organizational skills. Comfortable handling cash and completing transactions accurately.

About the job

Location: 1301 East Wendover Avenue, Greensboro, NC 27405

About PLS:

At PLS® (People - Location - Service), we believe you deserve better! As a premier retail provider of financial services, we place our customers at the forefront of our mission. Our dedicated team members are committed to delivering exceptional service every day. With over 200 financial service centers across 12 states, we offer convenient and affordable financial products designed to meet the everyday needs of our customers. Founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents, PLS is rooted in a commitment to transparency and accessibility, making us a trusted alternative to traditional banking solutions.

Position Overview:

As a Bilingual Customer Service Representative (CSR), you will be the first point of contact for our customers and embody the PLS brand. Your role is vital in providing outstanding service while educating customers on our diverse range of products and services. You will ensure that all operations meet our high standards of quality and comply with all relevant regulations.

About PLS

PLS® is a leader in providing innovative financial services with a customer-first approach. Our commitment to excellence and community service has established us as a trusted partner in financial management.

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