About the job
Location: 1301 East Wendover Avenue, Greensboro, NC 27405
About PLS:
At PLS® (People - Location - Service), we believe you deserve better! As a premier retail provider of financial services, we place our customers at the forefront of our mission. Our dedicated team members are committed to delivering exceptional service every day. With over 200 financial service centers across 12 states, we offer convenient and affordable financial products designed to meet the everyday needs of our customers. Founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents, PLS is rooted in a commitment to transparency and accessibility, making us a trusted alternative to traditional banking solutions.
Position Overview:
As a Bilingual Customer Service Representative (CSR), you will be the first point of contact for our customers and embody the PLS brand. Your role is vital in providing outstanding service while educating customers on our diverse range of products and services. You will ensure that all operations meet our high standards of quality and comply with all relevant regulations.

