Customer Service Representative I

Role Overview Angi Inc. is hiring a Pro Support Frontline Representative based in Denver, CO, with remote work available. This position serves as the first point of contact for professionals using Angi's platform. The role focuses on helping clients resolve issues and delivering support that keeps their experience smooth. What You Will Do Respond to inquirie…

Are you passionate about providing exceptional customer support? Join DSI Systems as a Field Support Representative in Denver, Colorado. In this role, you will be the face of our company, ensuring customer satisfaction and resolving issues on-site. Your problem-solving skills and technical knowledge will be essential in maintaining our high standards of service.

Why Housecall Pro?Join us in creating solutions that enrich lives. At Housecall Pro, we dedicate ourselves each day to making a positive impact on the lives of home service professionals who support America’s 100 million homes. Our focus is on empowering these professionals by helping them optimize their operations, grow their businesses, and—most importantly—save time to spend with their families and enjoy life.Although our headquarters are located in Denver, Colorado, our team is global, with members in Brazil, Poland, the Philippines, Mexico, and beyond. We prioritize our customers and cultivate a culture where our company, our people, and our Pros thrive together, regardless of their locations. Leadership is committed to fostering the career growth of team members as they work towards providing innovative solutions for our Pros.We also provide:A robust benefits package that includes medical, dental, vision, life, disability insurance, and a 401(k) planPaid holidays and flexible, take-it-as-you-need paid time offEquity in a rapidly growing startup supported by leading venture capitalistsMonthly reimbursements for technology expensesA culture that encourages innovation and values ideas from every team memberRole Overview:This position is based in Denver, CO with a hybrid schedule. Remote arrangements may be considered on a case-by-case basis for candidates outside the local area.As a Helpdesk Specialist, you will deliver technical support and assistance to internal teams, ensuring their technology needs are met in a timely and efficient manner. You will troubleshoot hardware, software, and network issues, resolving problems to minimize downtime and ensure smooth operations. Your ability to quickly identify and resolve technical issues, coupled with your commitment to excellent customer service, will be crucial in maintaining the company’s IT infrastructure and optimizing performance.Our team is passionate, empathetic, dedicated, and focused on enhancing the lives of our service professionals (our Pros). Their success is our success.Daily Responsibilities:Provide first-level technical support to end users for hardware, software, and network-related issues

Job Title: Deskside Support Representative - Distributed Client ServicesJob ID: #S2LCFSLocation: Denver, CODuration: 1 Year (with potential for extension)As a Deskside Support Representative, you will be responsible for diagnosing, configuring, and installing common applications, as well as managing the installation and removal of desktop PCs and monitors. You will provide remote Office 365 support on workstations and mobile devices.Your role will include performing basic Deskside Services, such as installations, moves, adds, and changes (IMAC), while adhering to provided scripts. You will also deliver software support for low-complexity issues on personal computers for both Buyers and Customers, assisting them directly at their place of business with hardware or platform-related challenges.Additionally, you will offer Deskside Support, which includes software break/fix assistance for limited complexity problems across various platforms, including Windows (up to 4 generations) and the latest Apple operating systems. Familiarity with the Microsoft Office Suite and other common software applications is essential.

Join 360 IT Professionals as a Helpdesk Support Specialist, where you will be the first point of contact for technical support. Your role will involve troubleshooting hardware and software issues, assisting users with their inquiries, and providing exceptional customer service. This is an exciting opportunity to enhance your technical skills and contribute to a dynamic team in a fast-paced environment.

Angi’s Technical Operations team in Denver is looking for an IT Support Lead to guide day-to-day support and help shape internal IT practices. This role blends hands-on technical troubleshooting with leadership, focusing on both immediate support needs and long-term improvements. Role overview The IT Support Lead serves as a senior escalation point for complex hardware and software issues, stepping in when problems go beyond the typical technician’s scope. This position also takes a central role in project-based work, including site deployments, migrations, event technology support, and managing conference room systems. The role is based in Denver, CO, and typically requires 3 to 5 days per week in the office, with some flexibility for remote work depending on team needs. Key responsibilities Act as the Tier 3 escalation contact for challenging technical issues that require advanced troubleshooting. Lead and contribute to projects such as new site deployments, technology migrations, and event support. Review and refine deployment runbooks, standard operating procedures, and the internal Knowledge Base to help reduce recurring incidents. Collaborate with Systems Engineering on incident response and participate in skill-building guild activities. Mentor junior technicians and encourage teamwork among technical staff to support company objectives. Work environment This role is primarily based at Angi’s Denver office. Regular in-person presence is expected, with some flexibility for remote work as determined by team requirements.

Join our dynamic team as a Product Support Engineer at Artech Information Systems LLC. In this role, you will be instrumental in ensuring exceptional customer satisfaction through effective product support and technical assistance. You will troubleshoot issues, provide solutions, and work closely with our development team to enhance product features. Your expertise will help optimize user experience and streamline processes.

Join our dynamic team as a Desktop Support Specialist in Denver! In this pivotal role, you will provide exceptional technical support to our clients, ensuring their desktop environments are functioning efficiently. You will troubleshoot hardware and software issues, maintain IT equipment, and collaborate with various teams to enhance user experience and operational efficiency.

Join our dynamic team at xcimer as an IT Support Technician, where you will play a crucial role in maintaining and enhancing our IT infrastructure. You will be the first point of contact for technical support, assisting employees with hardware and software issues, and ensuring seamless operations across the organization. Your expertise will help us leverage technology effectively to improve productivity and efficiency.

Key Skills Required: Proficiency in Windows and Mac operating systems, experience with Office 365, understanding of Cloud infrastructure, imaging techniques, and troubleshooting capabilities.The successful candidate will be responsible for identifying, delivering, and installing electronic equipment at end-user workstations.They will provide assistance with setting up video conferencing meetings and troubleshooting any related issues.This role also involves maintaining accurate inventory records and ensuring the stock room remains organized and tidy.Light one-on-one training will be conducted to help users understand and effectively use technology.Support staff with hands-on IT issues and refer complex inquiries to the internal IT support desk when necessary.The specialist will staff the TechZone desk during office hours from 09:00 AM PST to 5:00 PM PST, with potential changes to accommodate special company events.Utilize Service-Now to log, manage, and resolve incidents efficiently.Communicate effectively and professionally with internal IT personnel and end-users.Be prepared to offer individualized training using pre-existing training materials.Install and uninstall electronic equipment, including the transportation of devices and disposal of outdated equipment.Image laptops and desktops (Windows/Mac) as required.Assist with video conferencing setup and troubleshooting.Manage desk setups, facilitate end-user desk moves, and oversee electronic equipment removal.Possess strong organizational skills to track and maintain electronic equipment inventory, including laptops, monitors, cables, headsets, adapters, and printers.Demonstrate exemplary customer service skills, with the ability to empathize with users and address their needs effectively.Work efficiently in a fast-paced environment and prioritize urgent concerns.Direct end users to the internal IT support desk for matters not covered in this description.Collaborate with customer IT leadership to resolve personnel issues within 90 days, or face potential dismissal.Assist local facilities teams in the U.S. with IT-related needs.Provide support to U.S.-based users regarding local IT needs, such as the shipping of laptops and accessories.Proficiently assist customers with technical requirements involving laptops, desktops, desk phones, headsets, mice, keyboards, mobile devices (iOS, Android), and printers.Alert IT management of any developing IT issues within the U.S. office or global IT systems, such as SSO outages or printing issues.Prioritize the needs of VIP members.Shadow and familiarize oneself with white glove service protocols.

Angi, Inc. connects homeowners with skilled professionals for a wide range of home service projects. With over 300 million projects completed and a team of 2,800 employees worldwide, Angi has established a trusted platform for both homeowners and service providers. Role overview The IT Support Lead is a central member of the Technical Operations team at Angi’s Denver office. This position requires working onsite 3 to 5 days per week, with some flexibility for remote work as team needs allow. The role focuses on maintaining reliable technology for all employees while fostering a collaborative and improvement-driven culture. Strong technical expertise, a commitment to customer service, and a willingness to mentor others are all important in this position. What you will do Act as the Tier 3 escalation point for complex hardware and software issues that surpass standard technician support. Lead and participate in projects such as site deployments, migrations, event support, and managing conference room technology. Audit and enhance deployment runbooks, standard operating procedures, and the internal Knowledge Base to help reduce recurring incidents. Collaborate closely with Systems Engineering teams on incident response and joint initiatives to strengthen team capabilities. Mentor junior technicians and help set a high standard for technical support across the group. Team culture The Technical Operations group is committed to providing a dependable IT environment for Angi employees. Team members support each other, share knowledge, and work together to deliver strong service and technical solutions.

Join our dynamic team at 360 IT Professionals as a Desktop Support Technician in Denver. We are seeking a tech-savvy individual who is passionate about providing exceptional IT support to our clients. In this role, you will be responsible for troubleshooting hardware and software issues, maintaining computer systems, and ensuring a smooth user experience.

Join our dynamic team at 360 IT Professionals as a Help Desk Support Specialist. In this role, you will provide exceptional technical support to our clients, assisting them with hardware and software issues, troubleshooting network problems, and ensuring a smooth user experience. Your contributions will be vital in maintaining high customer satisfaction and operational efficiency.

Join Zocks as a Customer Support Specialist and play a vital role in enhancing our customer experience. We are seeking a dedicated individual who is passionate about helping customers and providing top-notch support. If you thrive in a dynamic environment and possess excellent communication skills, we encourage you to apply!Location and Logistics: This is a hybrid position, requiring you to report to our Denver office for at least 51% of your working hours. You will need to be present in the office 100% of the time during your initial 60 days of employment to facilitate training and integration.Shifts are available from Monday to Friday, with the following options:7am-4pm MST or 9am-6pm MST.Salary: The starting salary for this role is between $70,000 and $80,000, with the potential for a variable bonus based on the company’s performance.Visas: We are unable to provide sponsorship for work visas for this position. Candidates must have authorization to work in the United States.Interview Process: The interview process includes an initial 30-minute call with our recruiter, followed by up to three interviews lasting between 30-45 minutes each. Expect one interview to focus on hypothetical support scenarios. The total estimated time commitment for interviews is up to 3 hours.Please be aware that due to the sensitive nature of our work in the financial services sector, the selected candidate will undergo background and reference checks as part of the onboarding process.

Join our dynamic team as a Desktop Support Technician in Denver! In this role, you will be pivotal in providing exceptional technical support to our clients. Your expertise will help troubleshoot and resolve hardware and software issues, ensuring that users have a seamless experience. You will work closely with various teams to enhance system functionality and user satisfaction.

Join our dynamic team at aircommunities as a Technical Support Specialist! In this crucial role, you will be the first line of support for our customers, assisting them with technical inquiries and ensuring a seamless experience with our products. Your expertise will help us maintain our commitment to exceptional customer service.

Fivetran is looking for a Partner Development Representative to join the team in Denver, Colorado. The main goal of this role is to grow the partner ecosystem by forming strong relationships and identifying new business opportunities. Working closely with both sales and marketing teams is essential for developing strategies that enhance partnerships and contribute to revenue growth. Key responsibilities Identify and pursue new partnership opportunities to expand Fivetran's network Build and maintain productive relationships with partners Collaborate with sales and marketing teams to shape effective partnership strategies Support initiatives that drive revenue through partner channels Location This position is based in Denver, Colorado, United States.

Role overview The Renewal Support Consultant at aircommunities plays a key part in maintaining strong client relationships in Denver. The position centers on helping clients navigate the renewal process, with a clear focus on customer satisfaction and retention. What you will do Work directly with clients to understand their needs and respond to concerns Guide customers step by step through the renewal process Support efforts to build and sustain long-term client relationships

About Oldcastle Building Envelope Oldcastle Building Envelope (OBE) supplies architectural glass and building products used in projects ranging from New York City high-rises to hospitals and stadiums in Dallas. The company’s work appears in libraries at major universities and in innovative retail spaces. With more than 6,500 employees across 80+ manufacturing and distribution sites in five countries, OBE’s teams help shape how people live, work, heal, learn, and play. Explore some of OBE’s projects here. Role Overview: Will Call Customer Service Representative Based in Denver, the Will Call Customer Service Representative serves as the primary contact for C.R. Laurence clients. This position focuses on delivering strong customer service and solutions, drawing on a broad knowledge of OBE’s product line. The role supports both internal and external customers and includes general administrative tasks. Daily interactions with customers make this role the face of OBE at the Denver location. The position requires handling requests and questions in person and by phone, ensuring each customer receives a positive and distinctive experience. Key Responsibilities Provide customer service to C.R. Laurence clients at the Will Call counter Offer product information and solutions based on a comprehensive understanding of OBE’s offerings Support both internal and external customers Perform general administrative duties as needed Represent the company through daily customer interactions