Qualifications
High school diploma or equivalent; Bachelor's degree preferred. Excellent communication skills, both verbal and written. Strong problem-solving abilities and a customer-centric mindset. Ability to work in a fast-paced environment and adapt to changes quickly. Previous experience in customer service or a related field is a plus.
About the job
Join Sutherland, a premier telecommunications company in the United States, as a Customer Service Representative. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your expertise will help enhance customer satisfaction and loyalty, by addressing inquiries, resolving issues, and offering solutions in a timely manner.
About Sutherland
Sutherland is a global provider of process transformation services, dedicated to helping companies enhance customer experiences and improve operational efficiency. With a strong focus on customer satisfaction, we leverage innovative technology and a talented workforce to deliver exceptional results.