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Customer Service Representative Level 2

LGC GroupManchester
On-site Full-time

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Experience Level

Experience

Qualifications

We are looking for candidates with a strong background in customer service, preferably with experience in a similar role. Excellent verbal and written communication skills, a proactive attitude, and the ability to work well under pressure are essential. Familiarity with customer service software and tools will be considered an advantage.

About the job

Join LGC Group as a Customer Service Representative Level 2, where you will play a pivotal role in delivering exceptional service to our clients. You will be responsible for addressing customer inquiries, resolving issues, and ensuring a seamless customer experience. Your communication skills and problem-solving abilities will be key in maintaining our high standards of service.

About LGC Group

LGC Group is a leading global leader in the laboratory services sector, committed to providing the highest standards of quality and innovation. With a diverse range of services and a strong focus on customer satisfaction, we pride ourselves on our expert team and commitment to excellence.

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