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Customer Service Representative - Telecommunications

SutherlandAlexandria
On-site Full-time

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Experience Level

Entry Level

Qualifications

To excel in this role, candidates should possess the following qualifications:High school diploma or equivalent; further education is a plus. Excellent communication skills, both verbal and written. Strong problem-solving abilities and attention to detail. Ability to work in a fast-paced environment. Previous customer service experience is preferred but not mandatory.

About the job

Join Sutherland as a Customer Service Representative in the telecommunications sector. In this pivotal role, you will be the first point of contact for our valued customers, providing exceptional service and support. Your responsibilities will include addressing customer inquiries, resolving issues, and ensuring a seamless customer experience. We are looking for individuals who are passionate about helping others and eager to make a difference.

About Sutherland

Sutherland is a global provider of process transformation services, specializing in enhancing customer experiences for companies in various industries, including telecommunications. With a commitment to innovation and excellence, we strive to empower our employees and deliver outstanding service to our clients.

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