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Customer Service Representative

On-site Full-time

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Experience Level

Entry Level

Qualifications

High school diploma or equivalent; Bachelor's degree preferred. Proven experience in customer service or related field. Strong verbal and written communication skills. Ability to handle difficult situations with grace and professionalism. Proficiency in using customer service software and platforms.

About the job

Alpha Insight, Inc. is hiring a Customer Service Representative based in Tampa. The role centers on supporting customers and making sure their needs are handled with attention and care.

Key responsibilities

  • Respond to customer questions and requests by phone, email, or chat
  • Address issues and provide clear, efficient answers
  • Work to create a positive experience for every client

Requirements

  • Strong communication skills
  • Interest in assisting others
  • Patience and professionalism when handling customer concerns

About Alpha Insight, Inc.

Alpha Insight, Inc. is a leader in providing innovative solutions that enhance customer engagement and satisfaction. Based in Tampa, we pride ourselves on our commitment to excellence and our dynamic team environment. Join us and be part of a company that values growth, creativity, and the well-being of its employees.

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