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Customer Service Representative

On-site Full-time

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Experience Level

Entry Level

Qualifications

High school diploma or equivalent; Bachelor's degree preferred. Proven experience in customer service or related field. Strong verbal and written communication skills. Ability to handle difficult situations with grace and professionalism. Proficiency in using customer service software and platforms.

About the job

About the Role

Alpha Insight, Inc. seeks a Customer Service Representative in Tampa. This position focuses on supporting customers and ensuring their needs are met with care and professionalism.

What You Will Do

  • Respond to customer inquiries by phone, email, or chat
  • Resolve issues and answer questions clearly and efficiently
  • Work to ensure each client has a positive experience

What We Look For

  • Strong communication skills
  • Enthusiasm for helping others
  • Ability to handle customer concerns with patience and professionalism

About Alpha Insight, Inc.

Alpha Insight, Inc. is a leader in providing innovative solutions that enhance customer engagement and satisfaction. Based in Tampa, we pride ourselves on our commitment to excellence and our dynamic team environment. Join us and be part of a company that values growth, creativity, and the well-being of its employees.

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