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Join our dynamic team as a Customer Service Representative where you will be the first point of contact for our valued customers. Your role will involve providing exceptional support, addressing inquiries, and resolving issues to ensure customer satisfaction.
Kelly Services is a global leader in workforce solutions, providing staffing and workforce management services to a diverse range of industries. We are committed to connecting talent with opportunity and fostering an inclusive workplace.
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75 results
Collabera
Join our dynamic team at Collabera as a Customer Support Representative! In this role, you will engage with customers to provide exceptional service, handling inquiries and resolving issues with professionalism and efficiency. You will play a key role in enhancing customer satisfaction and loyalty.
Kelly Services
Join our dynamic team as a Customer Service Representative where you will be the first point of contact for our valued customers. Your role will involve providing exceptional support, addressing inquiries, and resolving issues to ensure customer satisfaction.
About Sibill Sibill is building a unified financial platform for SMEs and accountants. Many businesses still rely on disconnected tools for billing, payments, treasury, and accounting. Sibill brings these functions together in one modern system to save time and deliver real value. The company is ambitious, pragmatic, and focused on quality. Backed by international investors including Keen Venture Partners (Fiscozen), Founders (Pleo), Exor Ventures (Qonto, Alan), Notion Capital, and Creandum (Klarna, Spotify), Sibill is growing quickly. This is an early-stage team with big plans to reshape how 90% of Italian companies handle their finances. Role Overview The Customer Support Specialist serves as the main point of contact for Sibill’s customers in Milan. This role goes beyond basic ticket management. It combines support, analysis, and collaboration with Customer Success, Product, and Engineering teams. The goal: ensure every customer’s daily experience on the platform is smooth, and that customer feedback shapes product and process improvements. What You Will Do Deliver high-quality support through chat, phone, and email Analyze and resolve customer issues quickly and accurately Manage incoming tickets, setting priorities and escalating when needed Spot recurring issues and suggest ways to improve the product and internal processes Work closely with Customer Success, Product, and Engineering to optimize support operations Help create and update both internal and external knowledge bases What Sets You Apart This role is a strong match for someone who is proactive, enjoys solving problems, and thrives when things move quickly.
Collabera
Join our dynamic team at Collabera as a Customer Service Representative, where you will play a crucial role in enhancing customer satisfaction and loyalty. Your responsibilities will include addressing customer inquiries, resolving issues promptly, and ensuring a seamless experience for our clients. We are looking for individuals who are passionate about providing exceptional service and are eager to contribute to our success.
Intuitive Surgical, Inc.
Intuitive Surgical, Inc. is seeking a Customer Service Representative for a 6-month contract in Milan. This role acts as the first point of contact for clients, helping them navigate their experience with Intuitive’s medical products. Key responsibilities Respond to client inquiries and requests in a timely manner Provide clear solutions and guidance on medical products Assist clients to ensure a positive experience with Intuitive’s services Contract details Temporary position lasting 6 months Located in Milan
Join dandy as a Clinical Support Trainer & Customer Experience Specialist in Milan, where you will play a vital role in enhancing our clinical training programs and improving customer interactions. In this position, you will lead training sessions, support clinical teams, and ensure a seamless experience for our clients. Your expertise will directly contribute to our mission of delivering exceptional healthcare services.
Docebo Inc.
Role overview Docebo Inc. seeks a Customer Success Manager to join the team in Milan, Italy. The position centers on developing strong partnerships with customers and supporting their success with Docebo’s learning platform. Responsibilities Guide new clients through the onboarding process and platform setup Deliver training on platform features and share best practices Provide ongoing support to resolve questions and challenges as they arise Work to boost user engagement and maintain high levels of customer satisfaction
Join Lexroom, a pioneer in legal AI that champions clarity, speed, and trust.In a remarkably short time, we have evolved from a visionary idea to a reliable platform embraced by thousands of legal professionals across Europe.Our mission is to transform legal processes into faster, clearer, and more reliable experiences, empowering lawyers, law firms, and companies to focus on what truly matters.As we continue to scale rapidly, we are supported by top-tier investors and a world-class team dedicated to precision, clarity, and impactful results.Today, Lexroom stands as a trusted partner, actively shaping the future of legal AI with discipline and purpose.Why Choose Lexroom?Set the Standard: Be part of a team defining the benchmark for legal AI in Europe.Collaborate with Excellence: Work alongside outstanding colleagues in a culture that prioritizes competence, curiosity, and ambition.Make a Meaningful Impact: Your contributions will directly affect how legal professionals work—more efficiently and effectively.At Lexroom, we focus on tangible outcomes: a trusted platform, a distinguished reputation, and a new standard for the legal industry.
About UsAt Sibill, we are revolutionizing the financial operating system for SMEs and accountants. Currently, businesses and firms rely on fragmented and inefficient tools. We aim to change this: by integrating invoicing, payments, treasury, and accounting into a single modern platform, we provide time back to our users and create real value.We are ambitious, pragmatic, and efficient. We build quickly and always strive for excellence.As a rapidly growing company, we are backed by some of the finest international investors, including Keen Venture Partners (Fiscozen), Founders (Pleo), Exor Ventures (Qonto, Alan), Notion Capital, and Creandum (Klarna, Spotify).This is just the beginning.If you want to build something that can change the way 90% of companies in Italy operate, this is the right place for you.The RoleWe are looking for a Technical Customer Success Specialist with a solid accounting background to help our client accounting firms maximize their use of Sibill.You will play a crucial role in onboarding new clients, providing support on technical issues, and bridging our product, tech, and sales teams. This is not just a traditional support role; you will take ownership of the entire customer journey and actively contribute to product and process improvements.Your ResponsibilitiesGuide new clients through the onboarding and platform configuration process, including accounting/financial settings.Provide first-level technical support and troubleshoot issues.Build and maintain strong, long-lasting client relationships.Collect and share customer feedback with product and tech teams.Assist in designing scalable Customer Success processes as the team grows.Act as a trusted partner for clients, ensuring a seamless and valuable experience.You Are the Right Fit IfYou have at least 2 years of experience in accounting firms, finance, or controlling.You are looking to transition into a role that combines Customer Success and Account Management.You enjoy working with clients and are driven to help them succeed.
Domino's Pizza, Inc.
Join our dynamic team at Domino's Pizza as a Customer Service Representative in Milan, TN! We are looking for enthusiastic individuals who are passionate about providing exceptional customer service. You will be the face of our brand, ensuring our customers have a positive experience while interacting with us, whether it’s taking orders, resolving issues, or providing information about our products.
Kelly Services
Join our dynamic team as a Customer Service Representative at our Call Center in Milan! We are seeking enthusiastic individuals who are passionate about providing exceptional customer support and ensuring client satisfaction. As a representative, you will be the first point of contact for our customers, assisting them with inquiries, troubleshooting issues, and delivering solutions in a timely manner.Key responsibilities include:Responding to customer inquiries via phone, email, or chatResolving product or service issues by identifying the problem and providing appropriate solutionsMaintaining customer records and updating information in our databaseCollaborating with team members to improve service quality and customer experienceIf you are a team player with excellent communication skills and a knack for problem-solving, we encourage you to apply!
At Speexx, we are shaping the future of learning. As a leading digital coaching platform specializing in language training, business coaching, and skills assessment for large international organizations, we leverage cutting-edge AI technology and a global network of certified coaches to empower organizations in enhancing their workforce.We are dedicated to creating an inclusive and welcoming workplace where all employees feel valued and respected. If you are a curious and driven individual eager to grow, we invite you to join our team as a Business Development Representative in Italy.In this role, you will engage with people, marketing, and data within a dynamic SaaS environment. Your primary responsibility will be to identify and qualify potential customers for our international sales teams. You will employ various resources, including our extensive customer database, advanced prospecting technologies, and ongoing marketing initiatives. This position is crucial, as your contributions will significantly influence the organization’s sales pipeline by converting leads into tangible business opportunities.Key Responsibilities:Develop and maintain a robust sales pipeline through data-driven outbound efforts (cold calls, emails, LinkedIn outreach).Transform data and touchpoints from the marketing funnel into actionable business opportunities.Conduct research on target accounts, focusing on Public Administration and B2G, to identify key stakeholders.Utilize CRM and outbound tools (e.g., Outreach, LinkedIn Sales Navigator) for lead management and accurate data tracking.Collaborate with Sales and Marketing teams to support campaigns, events, and lead transitions.Track KPIs, report results, and continuously optimize prospecting strategies.Provide valuable insights on market conditions and prospects to the Marketing and Management teams.Deliver feedback regarding prospect needs, industry trends, market perceptions, and competitive intelligence to management and marketing.Qualifications:1-3 years of experience in a BDR/SDR or similar B2B sales role.Proven ability to thrive in a fast-paced B2B environment.Strong quantitative skills with an analytical, data-driven mindset; a passion for testing and iterating is essential.Hands-on experience with CRM systems and outbound prospecting tools.Interest in the HR and people development sector is a significant advantage.Familiarity with data-driven prospecting campaigns is highly desirable.Results-oriented and sales-focused approach.
About AgicapFounded in Lyon in 2016 by a trio of visionary French entrepreneurs, Agicap has rapidly emerged as one of Europe’s leading scale-ups. With a client base exceeding 8,000 and a team of 650 dedicated employees, our revenue has surged sevenfold between 2021 and 2024. As a proud member of the French Tech 120, we are recognized among the most promising startups in France.Agicap empowers finance teams in mid-market companies to streamline cash management and forecasting, ensuring timely supplier payments and efficient receivables. By integrating a Treasury Management System with Accounts Payable and Receivable solutions into a singular platform, we aspire to be the premier Treasury Management platform for mid-market enterprises.Having raised €145M to date from prestigious venture capital firms such as AVP, Greenoaks, Partech, and BlackFin, we are poised for remarkable product innovation and accelerated global expansion.At Agicap, we attribute our success to our passionate and committed teams dedicated to fostering a workplace where individuals can thrive and advance their careers. We continuously seek exceptional talent who are driven by excellence and eager to embark on our ambitious journey!Home pageCustomer StoriesOur Values** Key Responsibilities:**At Agicap, our success is rooted in a unique customer-centric approach, innovative products, and the excellence of our teams.As a Sales Development Representative, you will play a pivotal role in replicating our success story. Your responsibilities will include managing operations, driving business development, and enhancing profitability in Italy.• Being sales-oriented, you will engage with qualified prospects, demonstrate the AGICAP solution, offer technical support, and negotiate contracts remotely via phone.• Become an expert in AGICAP.• Propel lead generation through proactive outbound prospecting.• Identify and address the pain points of your prospects.• Clearly communicate and position the AGICAP value proposition to SMBs.• Manage the entire sales funnel effectively.• Close new deals successfully.• Act as the voice of AGICAP in the Italian market, providing valuable insights to the Product, Sales, and Marketing teams.• Report your performance metrics to the management team.
About UsWe are revolutionizing the financial operating system for SMEs and accountants. Today, businesses and firms work with fragmented and inefficient tools. We are here to change that: we integrate invoicing, payments, treasury, and accounting into a single modern platform, saving time and creating real value.We are ambitious, pragmatic, and efficient. We build quickly and always aim for the highest standards.We are a rapidly growing company backed by some of the best international investors — including Keen Venture Partners (Fiscozen), Founders (Pleo), Exor Ventures (Qonto, Alan), Notion Capital, and Creandum (Klarna, Spotify).This is just the beginning.If you want to build something that can change how 90% of companies in Italy operate, this is the right place for you.The RoleWe are looking for a Sales Development Representative (SDR) to join our Sales team, with a vertical focus on accounting firms.You will be the first point of contact between Sibill and the owners and partners of accounting firms. Your work will be entirely focused on the initial part of the sales funnel: delivering only qualified and ready leads to our Account Executives for product evaluation.ResponsibilitiesProspecting: You will manage a mix of inbound leads and cold calls to accounting firms, identifying and reaching out to targeted profiles via phone and email.Lead Qualification: Assess the fit between the firm’s needs and Sibill, filtering out irrelevant leads and nurturing those who are not yet ready.Demo Scheduling: Once a lead is qualified, schedule demos with the relevant Account Executive.Pipeline Management: Continuously manage and update your pipeline on HubSpot.You are the right person ifBefore you continue reading, if your profile does not match 100% with the description, but you recognize your skills and what you are looking for in these activities, feel free to apply anyway!You resonate with Sibill’s values: ambition, pragmatism, efficiency, integrity.You speak fluent Italian and enjoy engaging with structured professionals.
Join Lexroom as a Business Development Representative specializing in outbound sales to help us expand our reach and connect with potential clients. In this dynamic role, you will leverage your communication skills to engage prospects, identify their needs, and present tailored solutions that align with our innovative offerings.
Treatwell
Field Sales Representative - MilanAs part of our ambitious growth strategy, Treatwell is seeking a dynamic Field Sales Representative for the vibrant city of Milan. This role will involve identifying and cultivating new business opportunities within your designated territory.Engaging directly with local salons, you'll adopt a professional yet friendly approach to showcase Treatwell's offerings, aiming to enhance both salon operations and customer satisfaction.Your responsibilities will encompass the entire sales process: from lead generation to product presentation and the successful negotiation of commercial agreements, fostering strong and lasting partnerships with salons.Key Responsibilities:Drive business development through proactive outbound activities in your territory, aiming to secure as many appointments as possible.Plan and conduct in-person meetings with local salons to present Treatwell and our SaaS product (management software).Identify potential clients through market mapping in your assigned area.Manage negotiations related to commercial contracts.Achieve and exceed set sales targets.About You:You have at least 1-2 years of relevant experience in a similar sales role.You possess a strong commercial acumen and a results-driven mindset.You hold a valid driver's license, have access to a vehicle, and are willing to travel daily within your assigned territory (Milan and surrounding areas).You are proficient in using essential computer tools.About Treatwell:Who are we?We are a passionate team of over 800 talented individuals across Europe.Treatwell offers the smartest software for salons, connected to the leading marketplace in Europe.We partner with over 55,000 salons across 13 countries, facilitating 23.5 million appointments every year.The best is yet to come.If you are excited about revolutionizing the beauty industry, this is the place for you.Join us and be part of our team!What We Offer:Fixed-term contract with a salary commensurate with experience.Monthly performance-based bonus.€40 monthly voucher for use on the Treatwell App.Meal vouchers worth €10.Access to a psychological well-being platform.Reimbursement for travel expenses.40% discount on Italo Trains and other company perks.All necessary tools/devices provided to excel in your role.Equal Opportunity:At Treatwell, we are committed to fostering an inclusive work environment that respects and values everyone, providing equal opportunities to all our candidates and employees.
Contentsquare
Contentsquare is an experience intelligence platform with a presence in 15 offices worldwide. The company supports organizations in understanding and improving digital customer journeys by providing actionable insights into online behavior. The Sales Development Representative (SDR) for Italy will be based in Milan and join the Southern Europe Sales team. This hybrid role centers on building a strong pipeline for revenue growth by generating and qualifying leads. The SDR manages a mix of inbound lead qualification and proactive outreach to key accounts. What you will do Research target accounts and contacts to identify decision-makers and learn about their business needs. Drive outbound prospecting through cold calls, personalized emails, and social selling, with a focus on Mid Market accounts. Qualify inbound Marketing Qualified Leads (MQLs) by conducting discovery calls to assess fit and buying intent. Book meetings for Account Executives and provide thorough context for a smooth handoff. Consistently meet or exceed key performance indicators and activity goals. Achieve quarterly targets for qualified opportunities, meetings set, and pipeline growth. Stay informed about industry trends, market changes, and competitor activity. Working at Contentsquare Contentsquare values an inclusive culture where people can learn and contribute. The company emphasizes courage, empathy, and intentionality, encouraging everyone to help simplify challenges for customers and colleagues. Security notice Be alert for scams. Contentsquare will never request money or contact candidates through unsolicited texts. Official communications come only from contentsquare.com or @contentsquare-ext.com addresses. For more information, visit the company's careers blog.
MSX International
As a Technical Support Agent for a renowned international premium automotive manufacturer, you will play a critical role in diagnosing intricate technical challenges and providing prompt solutions to our dealer network. You'll collaborate closely with workshop technicians and dealerships, delivering repair instructions through designated communication channels. Your hands-on workshop experience will not only aid in devising solutions across our extensive product range but will also position you as a vital link between the manufacturer and dealers. What We Offer:Engagement with one of the largest OEMs in the automotive industry.Continuous training and pathways for global career advancement.A professional yet relaxed workplace atmosphere, fostering a diverse and welcoming team culture.
Eurofins Scientific
Role Overview Eurofins Scientific is seeking a Quality Assurance & Audit Support Specialist in Milan. This position plays a key part in maintaining high quality standards across auditing activities. The role involves supporting quality assurance efforts and assisting with audits to confirm compliance with regulatory requirements.
At AlfaDocs, we are dedicated to revolutionizing healthcare. Our innovative software platform significantly enhances the daily operations of medical practices and patient interactions by simplifying practice management and fostering better patient relationships. With our comprehensive, cloud-based solution, healthcare professionals can devote more time to patient care and less to administrative tasks.We take great pride in our commitment to delivering high-performance solutions while cultivating a collaborative and respectful workplace where every contribution is valued. Our team is united by a shared passion for making a meaningful impact in the healthcare sector, creating an environment where both our employees and customers can flourish.As the foremost provider of Practice Management & Patient Engagement solutions, we are excited to welcome a Sales Development Representative (all genders) to our expanding Sales Team.In this dynamic role, you will be pivotal in identifying, qualifying, and converting new business opportunities. Your efforts will play a crucial role in driving revenue growth by engaging potential clients, clearly articulating the value of our platform, and facilitating successful deal closures.You will report directly to your Team Lead and collaborate closely with our Inside Sales Team, who will provide support throughout the sales process and during the final stages of contract negotiations.Key Responsibilities:Opportunity Creation: Be the initial point of contact with prospective clients, identifying new business opportunities.Strategic Prospecting: Leverage cold calling, emails, and LinkedIn to build a qualified pipeline for the Account Executive team.Sales Funnel Management: Assess leads and ensure that every opportunity progresses in the sales cycle.Market Research & Analysis: Discover new industries, sectors, and target audiences to unlock growth potential.Collaboration with Marketing & Sales: Optimize outreach strategies and enhance lead conversion rates.Performance Tracking: Utilize our CRM to monitor activities and continuously refine your engagement strategies.QualificationsProven Experience: Demonstrated success as an SDR or in a similar role, with a strong history of meeting sales targets.Results-Driven: Proven ability to meet and exceed key performance indicators (KPIs) with experience in executing high-volume cold calling campaigns to generate and qualify leads.Closer Mentality: You thrive on challenges, excel in competitive environments, and are motivated by results.Exceptional Communication Skills: You know how to capture a prospect’s interest and effectively convey our platform's benefits.
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