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Customer Service Representative

PLS6500 Skillman St., Dallas, TX
On-site Full-time

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Qualifications

Previous experience in customer service roles, particularly in hospitality, financial services, retail, or restaurant sectors is preferred. Strong interpersonal and communication skills with a passion for engaging with customers. Ability to handle cash transactions accurately and maintain balanced cash drawers. Familiarity with point-of-sale systems is a plus. Willingness to learn and adapt to new procedures and guidelines.

About the job

This position is based at: 6500 Skillman St., Dallas, TX 75231

About PLS:

At PLS, which stands for People – Location – Service, we believe in providing exceptional financial services tailored to our customers' needs. As a prominent retail provider with over 200 financial service centers across 12 states, we prioritize our customers above all else. Established in 1997 by Bob and Dan Wolfberg, our commitment to convenience, transparency, and affordability sets us apart in the financial services industry. Join our dedicated team and be part of a company that values its employees and customers alike.

Position Overview:

As a Customer Service Representative (CSR), you will be the first point of contact for our customers, embodying the PLS brand. Your primary responsibility will be to deliver outstanding customer service while educating customers about our diverse range of financial products and services. You will maintain our high standards of quality and adhere to all company policies and procedures.

About PLS

PLS is a leading provider of financial services, committed to making financial products accessible and affordable for all. With a customer-centric approach, we offer convenience through our extensive network of locations across the United States. Join a team that values integrity, teamwork, and a passion for serving others.

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