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Customer Service Representative

PLS7909 Spring Valley Rd., Dallas, TX
On-site Full-time

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Qualifications

Previous experience in customer service within hospitality, financial services, retail, or restaurant environments is preferred. Excellent communication and interpersonal skills. Ability to handle transactions accurately and maintain a balanced cash drawer. Proficient in using point-of-sale systems. Strong problem-solving abilities and a customer-centric mindset. Willingness to work in a fast-paced environment and adapt to changing needs.

About the job

Location: 7909 Spring Valley Rd., Dallas, TX 75254

Company Overview:

At PLS® — which stands for People, Location, Service — we believe in putting our customers first. As a prominent retail provider of financial services, we are committed to delivering convenience and transparency to our clients. With over 200 financial service centers across 12 states, we empower individuals to manage their financial needs effectively. Founded in 1997 by Bob and Dan Wolfberg, PLS is dedicated to offering affordable alternatives to traditional banking, ensuring our customers receive the best service possible.

Position Overview:

As a Customer Service Specialist (CSS), you will be the welcoming face of PLS, responsible for providing exceptional customer service and support. Your role will involve educating customers about our diverse range of products and services while ensuring compliance with company standards and regulations.

About PLS

PLS® is a dynamic retail financial services provider committed to enhancing the lives of our customers. Our mission is to deliver convenient financial solutions that meet the everyday needs of our clients. With a robust network of financial centers and a dedicated team, we prioritize exceptional service and customer satisfaction.

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