About the job
This position is based at: 9441 Forest Lane, Dallas, TX 75243
About PLS:
At PLS® (People – Location – Service), we believe in providing better financial solutions for our customers. As a premier retail provider of financial services, we prioritize our customers' needs and empower our exceptional team to excel. Founded in 1997, our headquarters in Chicago oversees over 200 service centers across 12 states. Through our check-cashing locations, we offer convenient and accessible financial products to assist our customers in managing their everyday financial requirements. We take pride in our transparent and affordable services, making us a trusted alternative to traditional banking options.
Position Overview:
As a Customer Service Representative (CSR), you will be the face of PLS, acting as the primary point of contact for our valued customers. Your role is vital in delivering exceptional customer service while educating clients about our diverse products and services. You will be responsible for upholding our quality standards and ensuring compliance with all relevant policies and procedures.
