PLS logoPLS logo

Customer Service Representative

PLS9441 Forest Lane, Dallas, TX
On-site Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Qualifications

Prior experience in customer service, preferably in hospitality, financial services, retail, or restaurant industries. Strong interpersonal skills with the ability and enthusiasm to engage with customers effectively. Detail-oriented with a commitment to maintaining accuracy in transactions and cash handling. Ability to work collaboratively in a team-oriented environment. Familiarity with point-of-sale systems is a plus. Effective problem-solving skills to address customer concerns promptly.

About the job

This position is based at: 9441 Forest Lane, Dallas, TX 75243

About PLS:

At PLS® (People – Location – Service), we believe in providing better financial solutions for our customers. As a premier retail provider of financial services, we prioritize our customers' needs and empower our exceptional team to excel. Founded in 1997, our headquarters in Chicago oversees over 200 service centers across 12 states. Through our check-cashing locations, we offer convenient and accessible financial products to assist our customers in managing their everyday financial requirements. We take pride in our transparent and affordable services, making us a trusted alternative to traditional banking options.

Position Overview:

As a Customer Service Representative (CSR), you will be the face of PLS, acting as the primary point of contact for our valued customers. Your role is vital in delivering exceptional customer service while educating clients about our diverse products and services. You will be responsible for upholding our quality standards and ensuring compliance with all relevant policies and procedures.

About PLS

PLS® stands for People – Location – Service, and we are dedicated to delivering exceptional financial services. Our mission emphasizes customer-first principles, alongside a commitment to transparency and affordability in our offerings. With over 200 locations nationwide, we provide convenient financial solutions tailored to meet the diverse needs of our community. Join us in making a positive impact on the lives of our customers every day.

Similar jobs

Browse all companies, explore by city & role, or SEO search pages.

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.