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Customer Service Representative

PLS34 Aldine Bender Rd., Houston, TX
On-site Full-time

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Qualifications

Prior experience in customer service, particularly in hospitality, retail, or financial services, is highly desirable. Strong interpersonal skills with a genuine passion for engaging with customers. Exceptional verbal communication abilities. Proficiency in cash handling and financial transactions. A keen attention to detail and the ability to adhere to company policies and procedures.

About the job

About PLS®:

At PLS, we believe in putting our customers first! Established in 1997 by Bob and Dan Wolfberg, PLS – which stands for People, Location, Service – is a prominent retail provider of financial services. With over 200 service centers across 12 states, we offer a range of convenient financial solutions, including check cashing, designed to meet the everyday needs of our valued customers. Our commitment to transparency and affordability makes us a preferred choice for many, complementing their existing banking relationships.

Position Overview:

As a Customer Service Specialist at PLS, you will be the face of our brand, dedicated to delivering exceptional customer experiences. Your role involves not just assisting customers with their transactions but also educating them on our diverse range of products and services. You will uphold our company’s high-quality standards while ensuring compliance with all relevant regulations.

About PLS

PLS® is dedicated to providing innovative financial solutions that empower customers to manage their financial well-being effectively. Our team is essential in driving our mission forward, ensuring that we remain a trusted partner in our customers' financial journeys.

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