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Customer Service Representative

PLS2400 W. 47th St., Chicago, IL
On-site Full-time

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Qualifications

Prior experience in customer service, especially in hospitality, retail, or financial services, is strongly preferred. Excellent communication and interpersonal skills, with a genuine passion for helping others. A proactive attitude towards problem-solving and customer engagement. Ability to handle cash transactions accurately and responsibly. Familiarity with point-of-sale systems is an advantage. Commitment to maintaining a clean and welcoming store environment.

About the job

This position is based at our Chicago location: 2400 W. 47th St., Chicago, IL 60632

About PLS:

At PLS, we believe in delivering excellence because you deserve nothing less. Established in 1997, PLS—People, Location, Service—has emerged as a premier provider of financial services across the U. S. With over 200 centers in 12 states, we empower our customers with convenient, transparent, and affordable financial solutions, making everyday financial management accessible for everyone. Our dedicated team members are the cornerstone of our success, consistently going above and beyond to serve our diverse clientele.

Role Overview:

As a Customer Service Representative (CSR), you will serve as the face of PLS, creating positive experiences for our customers. You will play a vital role in educating customers about our offerings and ensuring compliance with our high-quality service standards and company policies.

About PLS

PLS is not just a financial services provider; we are a community partner committed to delivering the best for our customers. Our mission-driven approach ensures that we focus on what matters most—our customers. Join a team where your contributions are valued, and help us shape the future of financial services.

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