About the job
This position is based at our Chicago location: 2400 W. 47th St., Chicago, IL 60632
About PLS:
At PLS, we believe in delivering excellence because you deserve nothing less. Established in 1997, PLS—People, Location, Service—has emerged as a premier provider of financial services across the U. S. With over 200 centers in 12 states, we empower our customers with convenient, transparent, and affordable financial solutions, making everyday financial management accessible for everyone. Our dedicated team members are the cornerstone of our success, consistently going above and beyond to serve our diverse clientele.
Role Overview:
As a Customer Service Representative (CSR), you will serve as the face of PLS, creating positive experiences for our customers. You will play a vital role in educating customers about our offerings and ensuring compliance with our high-quality service standards and company policies.

