Customer Service Representative

About Integrated Specialty CoveragesIntegrated Specialty Coverages, LLC (ISC) is a pioneering technology and data-driven commercial Managing General Agent (MGA) and insurance wholesaler that is reshaping the insurance landscape.Supported by a leading private equity firm, Onex Partners, and directed by a visionary management team, ISC is merging the realms of insurance and technology to form a formidable Insurtech leader. As a top online distributor of insurance products across diverse industries and for 'Main Street USA', we are seeking talented individuals to join us in our quest for exponential growth. Our goal is to become the preferred source for brokers and agents seeking insurance solutions. To achieve this, we are assembling a digitally savvy team that understands the critical intersection of user experience, data, and AI/ML, optimizing our engagement with customers and partners.Job SummaryThe Customer Service Representative plays a vital role in supporting underwriters, agents, customers, and internal teams across both commercial and personal lines of insurance. This position guarantees outstanding service, precise processing, and effective communication while upholding a comprehensive understanding of carrier guidelines and internal protocols.Ideal candidates for this role will be based in the Columbus, OH area and will work remotely, with occasional short-distance travel required.Position ResponsibilitiesAssist new business and renewal underwriters, agents, customers, and internal personnel across commercial and personal lines.Address agent inquiries via phone, email, and other communications, providing insights and information on commercial lines products.Deliver exceptional customer service while managing the daily servicing of new and renewal business.Offer clerical support, quoting assistance, and perform other administrative tasks as necessary.Accurately and efficiently manage incoming and outgoing correspondence.Maintain a thorough understanding of carrier coverage forms, automation systems, eligibility requirements, and program specifics.Comply with customer service standards detailed in procedural manuals, process documents, and leadership directives.Document all relevant activities within the Agency Management System.Perform additional duties as assigned.

Why This Role MattersJoin Matic as a Senior Customer Service Representative and become the primary voice for our customers! Your mission will be to deliver exceptional service that keeps our clients satisfied and loyal. Engaging directly with customers via phone, you will answer inquiries, resolve issues, and ensure their continued partnership with Matic.Key Responsibilities:Frontline Support: Deliver expert assistance and guidance to our customers primarily through phone communication, as well as via email and text.Retention Efforts: Identify customers at risk of cancellation and leverage your problem-solving skills to retain their business.Value Communication: Clearly convey the Matic value proposition to remind customers why they chose our services.Upselling: Proactively suggest additional insurance products that enhance customer coverage and value.Achievement of Goals: Meet and exceed team objectives related to productivity, quality, customer satisfaction, and policy retention.Our Expectations for an Inbound CSR:Save Attempt Every Time: Make a save attempt on every cancellation request.One Call Resolution: Strive to resolve customer issues before concluding the call.Customer Holds: Communicate with customers when they are placed on hold and provide timely updates.Customer Advocacy: Champion our customers in every interaction. Be proactive in addressing concerns and take ownership when necessary.Professionalism: Maintain a calm, professional, and empathetic demeanor. Represent Matic as you would expect to be represented.Pursuit of Excellence: Continually seek ways to improve service quality.

Join Our Team as a Customer Service Representative!At Matic, we believe in the power of exceptional customer service. As our Customer Service Representative, you will play a crucial role in being the voice of our company. Your primary responsibility will be ensuring customer satisfaction through outstanding service, answering inquiries, resolving issues, and fostering long-term relationships with our clients.Key Responsibilities:Frontline Support: Deliver exceptional service and support to our customers via phone, email, and text.Retention Strategies: Identify customers at risk of leaving and utilize your problem-solving skills to retain them.Value Communication: Clearly convey the Matic value proposition to reinforce customer loyalty.Upselling Opportunities: Suggest additional insurance products to enhance customer coverage and satisfaction.Achieve Team Goals: Meet or exceed team objectives related to productivity, quality, and customer satisfaction metrics.What We Expect from You:Save Attempt Every Time: Make every effort to retain customers who express cancellation requests.One Call Resolution: Strive to resolve issues within a single interaction.Customer Engagement: Keep customers informed during hold times and provide updates regularly.Customer Advocacy: Take ownership of customer issues and advocate for their needs.Professionalism: Maintain a calm, professional demeanor while empathetically addressing customer concerns.Continuous Improvement: Seek opportunities for personal and team growth on a daily basis.

This position is based at our vibrant location at 1397 West Mound St, Columbus, OH 43223.About PLS:At PLS, which stands for People – Location – Service, we believe in providing our customers with better financial service options. As a premier retail provider of financial services, we prioritize our customers, ensuring they receive the utmost care and attention from our dedicated team. Established in 1997, PLS operates over 200 financial service centers across 12 states, offering convenient and transparent financial products that meet everyday needs. Our commitment to excellence is reflected in the growth and trust we have garnered over the years, led by our Co-Presidents, Bob and Dan Wolfberg.Position Overview:As a Customer Service Representative (CSR), you will be the friendly face of PLS, responsible for delivering exceptional customer service. Your role will involve educating customers about our diverse range of financial products and services, ensuring compliance with all policies and regulations, and maintaining our quality standards.

Join our dynamic team as a Customer Service Representative (CSR) where you will play a vital role in providing exceptional service to our members. You will be the first point of contact for inquiries and support, ensuring that every interaction is positive and informative. Your ability to communicate effectively and empathetically will be crucial in assisting our members with their needs.

Join Wing, a pioneering company on a mission to revolutionize the future of work! We are seeking a dynamic Remote Customer Service Representative to provide exceptional support and foster customer relationships. In this role, you will manage customer inquiries through various channels, resolve issues with efficiency, and ensure satisfaction in each interaction. You’ll play a vital part in our goal to build world-class teams for businesses around the globe. If you are passionate about delivering outstanding service and thrive in a fast-paced environment, we want to hear from you!

Domino's Pizza in Columbus is looking for a Customer Service Representative to join the team. This role is the first point of contact for guests, taking care of questions, orders, and making sure everyone leaves happy. Key responsibilities Welcome customers both in person and over the phone Answer questions about the menu and current promotions Take accurate orders and handle payments Address customer concerns with a professional approach Work with team members to keep service efficient What we look for Friendly, outgoing personality Comfortable interacting with customers face-to-face and by phone Enjoys being part of a team Willing to stay active during busy periods

Why This Role MattersAs a Licensed Insurance Agent (P&C or Personal Lines License), you will play a crucial role in driving revenue and growth for Matic. Your primary responsibility will be to educate and guide customers in selecting the best personal lines insurance products. Matic is dedicated to simplifying the homeowner's insurance process for our clients, especially those navigating the lending process. Thanks to our innovative approach, we deliver high-quality leads directly to our insurance advisors, allowing you to focus on what you excel at—selling insurance. Your ResponsibilitiesManage incoming calls from customers seeking improved insurance options.Provide expert advice on competitive home and auto insurance solutions available in the market.Engage actively in team meetings, training sessions, and brainstorming activities to enhance our operational processes.Stay informed on industry trends, carrier products, guidelines, and protocols.Deliver exceptional customer service, leading to outstanding customer satisfaction ratings.Follow up with clients through detailed email and phone communications.

Join our dynamic team at Collabera as a Customer Service Representative! In this role, you will be the first point of contact for our valued customers, providing exceptional service and support. You will engage with customers to address inquiries, resolve issues, and ensure a positive experience. If you have a passion for helping others and enjoy working in a fast-paced environment, we want to hear from you!

Join our dynamic team as a Provider Service Representative where you will play a pivotal role in enhancing our healthcare services. In this position, you will be responsible for delivering exceptional support to healthcare providers, resolving inquiries, and ensuring a seamless experience for our clients. Your communication skills and customer-centric approach will be vital in fostering strong relationships within the healthcare community.

Join our dynamic team as a Bilingual Customer Service Representative, where your language skills will be valued and utilized! We are looking for enthusiastic individuals who possess a passion for helping others and providing top-tier customer service. In this role, you will communicate with customers in both English and Spanish, addressing inquiries, resolving issues, and ensuring customer satisfaction.Key responsibilities include:Engaging with customers through various channels to provide assistance and support.Utilizing your bilingual skills to effectively communicate with a diverse customer base.Maintaining accurate records of customer interactions and transactions.Collaborating with team members to enhance service delivery.

Join the dynamic team at Domino's Pizza as a Customer Service Representative! In this role, you will deliver exceptional service to our customers, ensuring their orders are processed efficiently and accurately. You will be the first point of contact for our loyal customers, answering their inquiries and resolving any issues they may have. If you are passionate about providing top-notch customer service and enjoy a fast-paced environment, we want to hear from you!

Join our team as a Customer Service Representative at Domino's Pizza! We are looking for enthusiastic individuals who are passionate about providing exceptional customer service. In this role, you will be the face of our brand, assisting customers with their orders, addressing inquiries, and ensuring a delightful experience from start to finish.

Domino's Pizza, Inc. is looking for a Customer Service Representative in Columbus. This position focuses on interacting directly with customers, whether in person or over the phone. The representative answers questions, takes orders, and works to ensure each guest has a positive experience. As the main point of contact, this role helps shape every visit and call. Key responsibilities Respond to customer inquiries both in person and by phone Take accurate orders and confirm all details with customers Help create a smooth, friendly experience for every guest Maintain Domino's service standards during each interaction Requirements Interest in food service and customer care Clear and effective communication skills Reliable and positive attitude For those who enjoy making someone's day a little better, Domino's welcomes the chance to connect.

At Branch, we are dedicated to transforming the insurance landscape to make it more accessible for everyone. Our innovative approach leverages data, technology, and automation to streamline the insurance process from start to finish. By eliminating inaccurate quotes and introducing real pricing, we have revolutionized bundling and minimized unnecessary costs, passing those savings directly to our members. Essentially, we are delivering insurance the way it was truly meant to be.Not only have we developed the insurance model we’ve always desired, but we have also established a company culture we aspire to work within. As we shift the paradigm of insurance, we simultaneously aim to redefine the work environment within the industry. Discover what makes Branch a great place to work.While we prefer candidates from Ohio, we welcome applicants from AZ, FL, GA, IL, IN, IA, KS, KY, MD, MI, MO, NV, NC, OH, PA, SC, SD, TN, TX, and WI. All applicants must have current authorization to work in the United States on a full-time basis, as we cannot sponsor or take over sponsorship of an employment visa at this time.Branch operates under a remote-first model, with the majority of our team working from home. Our headquarters are located in Columbus, Ohio, where we occasionally gather to strengthen our relationships and connect in person. We also have office spaces in Columbia and Concordia, Missouri, as well as Forreston, Illinois. Annually, the entire team comes together for “BranchFest,” a highlight for many of our employees.Role Overview: Senior Insurance Product Management LeadIn this pivotal role within our Product team, you will shape insurance offerings designed for sustainability, rooted in risk awareness, and focused on serving our Members. As the Senior Insurance Product Management Lead, you will provide strategic insight across various states and lines of business, utilizing your extensive technical expertise and cross-functional influence to develop pricing, product, and underwriting strategies at scale.This position is perfect for those who excel at unraveling complex problems and drawing connections that others may overlook, translating strategic visions into scalable systems, frameworks, and insights that enhance organizational performance.Key Responsibilities:Lead the strategic execution of product and pricing initiatives across multiple states and lines of business, ensuring alignment with Branch's long-term growth and profitability objectives.Convert pricing and product concepts into filing-ready documentation and collaborate with actuarial and compliance teams to prepare SERFF filings.Establish scalable systems and frameworks that enhance product performance management and regulatory execution.

Domino's Pizza in Columbus is hiring a Customer Service Representative. This position centers on direct interaction with customers, both in person and over the phone. A positive attitude and clear communication are essential for success in this role. What you will do Greet and assist customers in a welcoming, professional way Take and process orders with attention to accuracy and speed Share details about menu options and current promotions Address questions or concerns, working to resolve them quickly What helps you succeed Strong communication skills A friendly, approachable manner Ability to stay organized while managing multiple tasks This role plays an important part in creating a positive experience for every Domino's customer in Columbus.

About the Role Domino's Pizza, Inc. in Columbus is looking for a Customer Service Representative. This position serves as the main point of contact for customers, handling orders, answering questions, and resolving concerns. Every interaction shapes the customer’s experience, whether over the phone or in person. What You Will Do Greet customers and answer their questions about menu items and promotions Take orders accurately by phone or in person Address customer concerns and help resolve issues promptly Work with team members to ensure orders are prepared correctly What We Look For Clear communication and a friendly attitude Ability to stay organized during busy periods Focus on customer satisfaction

Reports To: VP of Sales/Market LeaderKey Responsibilities:Achieve established sales targets on a monthly, quarterly, and annual basis.Leverage Trucordia's sales and marketing resources to perform effective outreach activities including cold calls, in-person meetings, and presentations to secure new business.Serve as a subject matter expert in your designated area, ensuring a high likelihood of sustained success.Proactively manage and nurture a portfolio of clients to maintain elevated renewal rates.Partner with Client Service teams to review renewal accounts and onboard new business clients.Adhere to Trucordia’s sales protocols and best practices, ensuring effective utilization of sales management tools and platforms.

Domino's Pizza in Columbus seeks a Customer Service Representative to help create a welcoming experience for every guest. This role involves greeting customers, answering questions, and assisting with orders both in person and over the phone. Key Responsibilities Accurately take customer orders and process them efficiently Respond to inquiries with a positive, helpful attitude Work alongside team members to support operations during busy times Uphold Domino's service standards throughout each shift What Sets You Up for Success Clear, friendly communication skills Comfort interacting with customers in person and on the phone Ability to remain organized and focused when things get busy