Customer Service Representative

PLS2724 Cleveland Avenue, Columbus, OH

On-site Full-time

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Qualifications

Ideal candidates will have prior customer service experience, preferably in financial services, retail, or hospitality. Strong communication and interpersonal skills are essential, along with a proactive approach to customer engagement and problem resolution. A detail-oriented mindset and an ability to handle cash transactions accurately are also required.

About the job

Join our team as a Customer Service Specialist at PLS, where you will be the vital link between our customers and our diverse financial services. Your role will involve providing exceptional service, educating clients about our products, and ensuring compliance with all regulations. As the face of PLS, you will contribute to a welcoming environment while maintaining high operational standards.

About PLS

PLS is a prominent retail provider of financial services, committed to offering convenient and transparent solutions for our clients. With over 200 locations across 12 states, we prioritize our customers’ needs and pride ourselves on our exceptional team. Since our founding in 1997, PLS has been dedicated to providing affordable financial services that empower individuals to manage their everyday financial needs effectively.

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