About the job
Public Storage seeks a Customer Service Self Storage Manager in Lacey to handle day-to-day operations and ensure customers have a positive experience. This role combines on-site management with direct customer support, aiming to keep the facility running smoothly and up to company standards.
Role overview
The manager oversees all aspects of the storage facility, from supervising staff to maintaining a secure and organized environment. Daily tasks involve responding to customer questions, resolving issues, and making sure operational procedures are followed for safety and efficiency.
What you will do
- Supervise and support facility staff
- Respond to customer questions and resolve issues
- Apply operational procedures that promote efficiency and safety
- Maintain a clean, organized, and secure storage environment
Requirements
- Experience leading teams or managing staff
- Strong communication and problem-solving skills
- Comfort handling operational tasks and customer needs
This position fits someone who enjoys both working with customers and taking an active role in facility management.
