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Customer Service Self Storage Manager

Public StorageCarrollton
On-site Full-time

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Experience Level

Entry Level

Qualifications

We are seeking candidates who possess strong communication skills and a passion for customer service. A high school diploma or equivalent is required, and prior experience in a customer-facing role is preferred but not mandatory. You should be able to work independently and as part of a team, demonstrating problem-solving abilities and a positive attitude.

About the job

Public Storage seeks a Customer Service Self Storage Manager for its Carrollton location. This role centers on daily site operations, customer support, and maintaining high standards across the property.

Key responsibilities

  • Handle customer questions and address concerns quickly
  • Oversee rental agreements and process payments accurately
  • Keep the facility clean and secure at all times
  • Uphold company policies throughout daily activities
  • Lead and support a team focused on strong service

Requirements

  • Background in customer service or facility management is a plus
  • Clear communication and leadership abilities
  • Strong attention to detail, with a focus on safety and cleanliness

About Public Storage

Public Storage is a leading provider of self-storage solutions, committed to delivering exceptional service and value to our customers. With locations nationwide, we pride ourselves on our clean, safe, and secure facilities. Join us and be part of a team that values integrity, teamwork, and customer satisfaction.

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