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Customer Service Shift Supervisor

NewpiIowa City, IA
On-site Full-time

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Experience Level

Manager

Qualifications

Must possess prior supervisory or managerial experience, ideally in grocery, food service, or retail sectors. Demonstrated ability to provide exceptional customer service within a retail context. Knowledge of organic and natural foods is advantageous. Ability to thrive in a fast-paced, collaborative environment. Strong attention to detail with efficient task execution capabilities. Physical capability to lift and carry up to 50 pounds. Fluent in English and proficient in basic arithmetic.

About the job

  • Lead and mentor team members to achieve excellence in customer service, cashiering, cash management, and overall departmental maintenance.
  • Execute opening and closing tasks, including drawer reconciliation, safe balancing, and ensuring the store remains clean and organized.
  • Maintain a consistently high standard of customer satisfaction across all interactions.
  • Promote a safe, respectful, and efficient work environment for all team members.

About Newpi

Join Newpi, a forward-thinking grocery retailer dedicated to offering organic and natural food products. We pride ourselves on exemplary customer service and creating a positive workplace culture.

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