Customer Service Technical Support Representative

Join our innovative team as a Technical Writer at Artech Information Systems LLC in Des Moines. In this role, you will be responsible for creating clear and concise technical documentation that enhances user understanding of our products and services. You will collaborate with engineers, product managers, and other stakeholders to gather information and translate complex technical data into user-friendly content.

Join our dynamic team at Artech Information Systems LLC as a Technical Writer. In this role, you will be responsible for creating clear and comprehensive documentation that effectively communicates complex information. Your contributions will be crucial in supporting our clients and enhancing user experiences.

LightEdge Solutions, Inc. is hiring a Technical Trainer based in Des Moines, Iowa. This position centers on designing and delivering training that helps both clients and internal teams gain a solid understanding of the company’s technical products and services. Role overview The Technical Trainer develops detailed training materials and leads sessions aimed at building technical knowledge. The work includes creating resources that clarify complex topics and presenting them in a way that is accessible and engaging for participants. What you will do Create and update training materials covering LightEdge Solutions’ technical offerings Conduct training sessions for clients and internal staff Ensure participants gain a clear, practical understanding of products and services

Join our dynamic team as a Technical Support Representative where you will play a vital role in assisting customers with their technical inquiries and issues. You will provide top-notch support via phone, chat, and email, ensuring customer satisfaction and effective problem resolution.This is an exciting opportunity for individuals who possess a passion for technology and a desire to help others. You will receive comprehensive training to equip you with the necessary skills to excel in this position.

Join our dynamic team at LightEdge Solutions as a Technical Support Engineer. In this role, you will play a crucial part in providing exceptional customer service and technical support to our clients. You will troubleshoot and resolve technical issues, ensuring our clients have a seamless experience with our services.As a Technical Support Engineer, you will be responsible for diagnosing problems, guiding users through solutions, and maintaining client satisfaction. Your ability to communicate effectively and work collaboratively will be vital in enhancing our customers' experience.

CaptiveAire Systems, Inc. seeks a Technical Sales and Field Service Engineer based in Des Moines, IA. This position centers on both technical fieldwork and direct client interaction for commercial kitchen ventilation systems. Key Responsibilities Troubleshoot, maintain, and install CaptiveAire commercial kitchen ventilation equipment at customer locations Work closely with clients to resolve technical problems and respond to product-related questions Deliver technical support to ensure systems operate efficiently Assist sales efforts by identifying solutions that align with customer requirements Provide prompt and clear customer service throughout each project Role Highlights This role combines hands-on technical service with relationship-focused sales support. It fits someone who enjoys on-site problem solving and values building trust with clients.

Wabtec Corporation seeks a Technical Sales Representative I to support customers across the Midwest, including Illinois, Missouri, Nebraska, and Iowa. The role is based in Des Moines and focuses on building strong client relationships throughout the region. Role overview This position centers on understanding the technical needs of customers and helping them identify solutions that fit their operations. The Technical Sales Representative I plays a key part in growing sales and maintaining trusted partnerships with clients. What you will do Engage with customers to discuss their technical requirements Recommend products or services that support operational improvements Help drive sales growth while strengthening ongoing customer relationships

Hello! I’m Santhosh, an Associate Recruiter seeking talented candidates like you for an exciting opportunity with our direct client. If you're interested and available for this project, please reach out!Job Title: IT Field Service Technician / Computer Driving TechnicianLocation: 700 S W 9th St, Des Moines, IA 50309 (we also hire for various locations across the U.S.)Job Type: Long-term Contract / Potential for Permanent PlacementJob Overview: As an IT Field Service Technician, you will be responsible for handling PC hardware break/fix calls across multiple locations. Essential requirements include having reliable transportation, the ability to pass drug and background screenings, and successfully completing required product training.

Join our dynamic team at 360IT Professionals as a Desktop Support Specialist! In this role, you will be responsible for providing exceptional technical support to our clients, ensuring their desktop environments are running smoothly. You will troubleshoot hardware and software issues, offer solutions, and assist users in utilizing their systems efficiently.We are looking for a tech-savvy individual with a passion for helping others and a keen eye for detail. If you enjoy problem-solving and have the ability to work both independently and as part of a team, we want to hear from you!

Join our team at Aretetechnologiesinc as a Desktop Support Specialist, where you will play a crucial role in providing exceptional technical support to our clients. You will be responsible for troubleshooting hardware and software issues, assisting with installations, and ensuring a seamless user experience. Your expertise will help maintain the efficiency of our operations and contribute to our commitment to outstanding service.

Join Arete Technologies Inc. as a Desktop Support Specialist and become a vital part of our IT team! You will provide exceptional technical support to our users, troubleshooting hardware and software issues while ensuring optimal system performance. Your role will involve assisting with installations, configurations, and maintenance of desktop systems and peripherals.

K Group Companies is seeking a Field Service Technician Level II to join the team in Des Moines, Iowa. This role centers on providing dependable service and direct technical support to clients across the region. Role overview As a Field Service Technician Level II, the main focus is resolving technical issues at client sites. The work involves hands-on troubleshooting and ensuring that clients experience minimal downtime. What you will do Diagnose and troubleshoot technical problems at customer locations Address service requests promptly to keep operations running smoothly Work closely with customers to make sure their needs are met and concerns are resolved Requirements Strong problem-solving abilities and a dedication to customer satisfaction are essential for success in this position.

As a Sales Systems Engineer at Veeam Software, you will play a crucial role in empowering our sales team with technical expertise. Your responsibilities will include collaborating with sales representatives to understand customer needs, delivering compelling product demonstrations, and providing technical support throughout the sales cycle. You will work closely with engineering teams to ensure our solutions meet customer requirements and remain competitive in the market.