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Experience Level
Entry Level
Qualifications
Excellent communication and interpersonal skillsStrong problem-solving abilitiesAbility to work both independently and collaborativelyPrior experience in customer service or support roles is preferredFamiliarity with CRM software is an advantage
About the job
Safe is hiring a Customer Success Advisor based in Bengaluru or New Delhi. This role centers on supporting clients and building strong relationships to help them succeed with our platform.
Role overview
The Customer Success Advisor acts as a key point of contact for customers. The main focus is to engage with clients, understand their needs, and deliver attentive service. By guiding customers through the platform, the advisor helps them get the most value from Safe’s products.
What you will do
Communicate with clients to understand their goals and challenges
Provide support and guidance on using the Safe platform
Work to resolve issues and answer questions promptly
Build and maintain positive, long-term relationships with customers
Location
This position is open in Bengaluru or New Delhi.
About Safe
Safe is a forward-thinking company dedicated to providing exceptional solutions to our clients. We value innovation, teamwork, and a commitment to customer success. Join us and be part of an exciting journey where your contributions directly impact our customers and the industry.
Join our dynamic team at Office-Hours as a Customer Service Associate! We are looking for enthusiastic individuals to provide exceptional support and assistance to our clients. If you thrive in a fast-paced environment and are passionate about customer satisfaction, we want to hear from you!
Safe is hiring a Customer Success Advisor based in Bengaluru or New Delhi. This role centers on supporting clients and building strong relationships to help them succeed with our platform. Role overview The Customer Success Advisor acts as a key point of contact for customers. The main focus is to engage with clients, understand their needs, and deliver attentive service. By guiding customers through the platform, the advisor helps them get the most value from Safe’s products. What you will do Communicate with clients to understand their goals and challenges Provide support and guidance on using the Safe platform Work to resolve issues and answer questions promptly Build and maintain positive, long-term relationships with customers Location This position is open in Bengaluru or New Delhi.
Join Our Innovative Team at Mercari IndiaAs a PMO/Program Manager, you will play a pivotal role in overseeing our program management office, ensuring that all projects align with our strategic goals and are executed efficiently. You will work in a dynamic environment, collaborating with cross-functional teams to drive project success and foster a culture of innovation.Your Responsibilities:Lead project planning and execution across various teams.Coordinate with stakeholders to define project scope, objectives, and deliverables.Monitor project progress and make necessary adjustments to ensure successful outcomes.Implement best practices in project management to enhance efficiency.Why Mercari? Mercari is a trailblazer in the C2C marketplace sector, with a mission to empower individuals to buy and sell seamlessly in a global marketplace. As part of our team, you'll contribute to shaping the future of our services and technology.
T-Systems ICT India Pvt. Ltd. seeks a Customer Service Manager based in Bengaluru. This role leads customer service operations, focusing on strong service delivery and high customer satisfaction. Key responsibilities Manage daily customer service activities to ensure smooth operations Support and guide a team dedicated to customer support Identify process improvement opportunities and implement effective solutions Track performance metrics and drive ongoing improvements Requirements Proven experience managing customer service teams Strong leadership and communication skills Ability to motivate teams and enhance service processes Dedication to delivering excellent customer service
Join ZeroFox, a dynamic and rapidly expanding company, as a Customer Support Specialist. We are looking for an enthusiastic, adaptable, and client-centric individual to provide exceptional service to our platform users while supporting our global operations. In this role, you will collaborate closely with the Account Management and Technology teams to resolve issues and enhance customer interactions.Your responsibilities will include managing our customer helpdesk, developing effective messaging for outreach efforts, and automating processes to improve efficiency. The ideal candidate will be skilled in building strong relationships internally and externally, ensuring continuous feedback, and delivering amicable solutions to customer challenges. A strong technical understanding of the ZeroFox SaaS platform will be essential.This is a high-impact position where your efforts will directly contribute to the success of our clients and partners. You will need to think strategically and make data-driven decisions while navigating both technical and non-technical environments. Your ability to create repeatable processes and manage risks will be key to driving scale and enterprise growth.
About UsFounded in 2013, Mercari is a pioneering C2C marketplace headquartered in Japan, with the mission to 'Create value in a global marketplace where anyone can buy & sell.' As the first tech unicorn from Japan, we achieved our IPO in 2018 and have since evolved into a global player committed to our transformation journey with a strong focus on our mission.Mercari has continually invested in our people and technology, expanding our services from Japan to international markets, including the U.S. Our innovation includes launching Merpay, a mobile payment service aimed at building a society where everyone can achieve their dreams within a new ecosystem that encompasses not just payment services but also credit solutions. Today, Mercari Group comprises various subsidiaries, including logistics, B2C platforms, blockchain initiatives, and even sports team management.However, to ensure our services reach people worldwide, we recognize the need for top talent, which is why we are launching the India Center of Excellence. With your expertise, we aim to excel on the global stage and evolve into a leading global tech enterprise.Our CultureAt Mercari, we believe that our mission can only be achieved through shared values among our employees. Our actions are guided by three core principles: Go Bold, All for One, and Be a Pro and Move Fast. Our organizational structure is built on four foundational pillars: Sustainability, Diversity & Inclusion, Trust & Openness, and Well-being for Performance. Regardless of our growth, we strive to preserve our culture, which is vital for our mission. We encourage you to explore our core values, which highlight the behaviors and mindsets that define Mercari and its employees. We are dedicated to fostering an environment where individuals from diverse backgrounds feel welcomed and valued, enabling them to thrive while embodying Mercari's culture.
Fictiv Empowers Hardware Innovators to Create Superior Products SwiftlyAt Fictiv, we are dedicated to supporting product innovators in their journey to creation.Fictiv is a leading global manufacturing and supply chain company that enables enterprises to scale across four manufacturing centers located in India, Mexico, China, and the U.S. Our clients leverage Fictiv's expertise to access top-tier production capabilities, optimize logistics, and mitigate supply chain risks, facilitating a seamless transition from prototype to full-scale manufacturing. To date, we have successfully delivered over 35 million commercial and prototype parts across various sectors including aerospace, robotics, automotive, and climate tech, enabling rapid innovation and sustainable growth. Customer Care Specialist – MiSUMiWork Hours: 9:30 PM – 5:30 AM IST, Monday through Friday (aligned with US Pacific business hours) MiSUMi is committed to empowering engineers and innovators to shape the future.As a global pioneer in configurable mechanical components and manufacturing solutions, MiSUMi (the parent company of Fictiv) utilizes advanced technology, operational excellence, and an unwavering commitment to customer satisfaction to support our clients from prototyping through to production with unmatched speed, accuracy, and reliability.Our extensive global footprint combined with unparalleled manufacturing expertise ensures that we deliver swift, precise, and seamless service, allowing our customers to operate at the forefront of innovation.Job Role OverviewAre you driven by the desire to deliver outstanding customer experiences within a dynamic, high-performance setting? Do you excel in accuracy, responsiveness, and real-time problem-solving?As a Customer Care Specialist, your primary responsibility will be to facilitate fast and accurate order processing while maintaining proactive and professional communication with our U.S.-based clientele. Acting as a trusted customer advocate, you will handle quotations, sales orders, and issue resolution, ensuring that every interaction exemplifies MiSUMi’s dedication to service excellence.This operationally-focused role requires a detail-oriented mindset where responsiveness, accountability, and customer-centricity are paramount. Your performance will directly influence customer satisfaction scores as assessed through our Voice of Customer program.
Join our dedicated team at Jobs for Humanity as a Service Desk Associate. This role is tailored for individuals with disabilities, providing an inclusive environment where your skills can shine. In this position, you will be responsible for offering exceptional customer support, troubleshooting technical issues, and assisting users effectively.
Empower Hardware Innovators to Create Exceptional Products, FasterJoin Fictiv and help product innovators thrive.Fictiv is a leading global manufacturing and supply chain company empowering organizations to scale through our four manufacturing hubs located in India, Mexico, China, and the United States. Our clients leverage Fictiv to access top-tier production capabilities, streamline supply chain logistics, and reduce risks, ensuring a smooth transition from prototype to mass manufacturing with speed and assurance. To date, we have successfully delivered over 35 million commercial and prototype parts across diverse sectors including aerospace, robotics, automotive, climate technology, and more, facilitating faster innovation, optimizing resources, and driving sustainable growth. **Work Hours:** 9:30 PM – 5:30 AM IST, Monday through Friday (aligned with US Pacific business hours)**Fictiv is dedicated to simplifying custom manufacturing sourcing, from prototypes to low-volume production. Our highly vetted manufacturing network, AI-powered technology platform, and global operations across the USA, Mexico, India, and China ensure rapid and high-quality custom manufacturing services from quotation to delivery. Our expertise encompasses the complete mechanical bill of materials, including Injection Molding, Compression Molding, 3D Printing, CNC Machining, Die Casting, and Sheet Metal. Join us in our mission to deliver quality and efficiency.Job OverviewAre you ready to revolutionize customer service? Do you excel at building connections and crafting innovative solutions? If you are passionate about prioritizing customers in a vibrant, fast-paced environment, we want YOU to be part of our team!As an Associate Customer Program Manager, you will engage directly with our US-based clients, utilizing your nimble problem-solving skills and customer advocacy to enhance the speed and quality of product delivery. You will collaborate with cross-functional teams to address customer challenges and streamline their experience.
Join our dynamic team at Aarna HR Solutions as a Customer Care Associate. This role is crucial in ensuring our clients receive exceptional service and support. As a Customer Care Associate, you will engage with customers, address their queries, and provide solutions to enhance their experience.We are seeking individuals who are passionate about customer service, possess excellent communication skills, and can work effectively in a fast-paced environment.
Key Responsibilities:Serve as the primary point of contact for buyers, lenders, and other stakeholders regarding Title and Settlement services throughout the transaction.Review and summarize search documents, addressing title and commitment issues thoroughly.Facilitate the Title/Settlement Services process by providing timely updates and addressing inquiries related to the property.Engage effectively with all stakeholders involved in the transaction.Ensure the production of consistently high-quality, error-free work.Aim for 100% quality yield in all tasks.Communicate fluently in English, both verbally and in writing.Meet the output productivity targets established by the business unit.Conduct detailed investigations of high-priority complaints and disputes.Identify and escalate issues that require supervisor intervention.Complete all assignments and projects within established deadlines.Foster strong collaboration within the team to achieve departmental objectives.
Tenstorrent is seeking a dynamic and results-oriented Business Development Lead to spearhead our growth initiatives in India. In this pivotal role, you will be responsible for identifying new business opportunities, building strategic partnerships, and driving sales efforts to expand our market presence. Your expertise in business development will play a critical role in shaping our future success.The ideal candidate will have a strong understanding of the technology landscape and a proven track record of driving revenue growth in a competitive environment. You will collaborate with cross-functional teams to develop innovative solutions that meet client needs.
T-Systems Information and Communication Technology India Private Limited
Full-time|On-site|Bengaluru
Join T-Systems as a Customer Service Manager where you will be pivotal in ensuring the effective management and fulfillment of all mainframe contracts. Your primary focus will be on delivering exceptional service level customer satisfaction while overseeing key performance indicators including time, profit and loss, quality, and growth. You will act as the accountable manager for all aspects of the customer relationship concerning cloud services, fostering a close alignment with commercial teams and other portfolios within the Customer Service Manager for Mainframe Services.
BPM Overview: BPM stands for Innovation, opportunity, community, diversity, inclusivity, and flexibility. At the heart of our firm is our people, driving our mission and values. We are a progressive, full-service accounting firm offering contemporary solutions to businesses globally. Our expertise encompasses comprehensive assurance, tax, and consulting services tailored for our diverse clientele. We are committed to empowering our employees and the community with the necessary resources to lead impactful and fulfilling lives. As one of California's largest accounting firms, we pride ourselves on our flexible work arrangements, allowing professionals to operate from various locations. Our teams and clients inspire us to deliver exceptional services while fostering unique insights and ideas that contribute to our sustained success. The varied backgrounds and industries of our clients ensure that our staff remains intellectually stimulated each day. BPM India Advisory Service Private Limited, previously known as “Burr Pilger Mayer India Private Limited,” is a subsidiary of BPM LLP. Established in 1986, BPM is a leader among California-based accounting and consulting firms, consistently ranking within the top 50 nationwide. With 19 office locations, we serve emerging and mid-cap businesses, as well as high-net-worth individuals across various sectors, including financial services, technology, life sciences, manufacturing, food & beverage, automotive, non-profits, real estate, and construction. Our International Tax Practice is among the largest on the West Coast, and our esteemed SEC practice supports approximately 32 public reporting companies, predominantly in the technology sector.
Join Nagarro as an Associate Principal Engineer specializing in ServiceNow.We are seeking a seasoned professional with over 9 years of experience to define the vision, strategy, and roadmap for the ServiceNow platform. Your role will focus on aligning platform capabilities with business objectives, enhancing operational efficiency, and improving user experience.Key Responsibilities:Identify opportunities for process automation and innovation within the ServiceNow framework.Collaborate with cross-functional teams such as IT, HR, finance, and operations to gather requirements and prioritize initiatives.Act as the main communication bridge between stakeholders and development teams to ensure alignment and clarity.Oversee the configuration, implementation, and continuous improvement of various ServiceNow modules, including ITSM, ITOM, HRSD, and CSM.Stay updated on new ServiceNow releases and industry trends to fully leverage platform capabilities.Manage the entire lifecycle of ServiceNow projects, from requirements gathering to deployment and post-implementation support.Create detailed project plans encompassing timelines, budgets, and resource allocation.Lead and mentor a team of developers, administrators, and analysts in the ServiceNow ecosystem.Encourage a collaborative environment to foster innovation and successful project delivery.Define KPIs and metrics to evaluate the success and ROI of ServiceNow initiatives.Provide regular updates and insights to senior management and stakeholders.Execute change management plans to ensure smooth adoption of new features and processes.Conduct training sessions and create documentation to empower both end-users and administrators.Requirements:Bachelor’s or master’s degree in computer science, Information Technology, or a related field.Minimum of 9 years of experience in software engineering, with a strong focus on ServiceNow.Proven ability to drive innovation and enhance operational processes.Excellent communication and leadership skills.
Join our dynamic team at HGS as a Customer Support Associate in Bengaluru! In this role, you will provide exceptional support to our customers, ensuring their needs are met with efficiency and professionalism. This is an excellent opportunity for individuals looking to start their career in customer service, where you will gain valuable experience and develop your communication skills.
Role Overview:As an Associate in Settlement Services at Altisource, you will play a pivotal role in ensuring seamless communication with external stakeholders including borrowers, selling agents, lenders, and attorneys. Your expertise will be paramount in managing closing processes and maintaining a positive customer experience throughout.Key Responsibilities:Engage effectively with external stakeholders such as borrowers, selling agents, lenders, and attorneys.Demonstrate proficiency in call handling, addressing objections for both inbound and outbound communications.Coordinate closing schedules with buyers and lenders while arranging notary services.Prepare and balance HUD and CD documents in collaboration with lenders.Monitor closing deadlines to guarantee timely completion of all processes.Review title commitments and prepare comprehensive closing packages.Assess tax statements and accurately prorate taxes as needed.Examine HOA demands and lien payoffs.Possess knowledge of disbursements and funding processes.Contribute to a positive customer experience throughout the closing journey.
Join Our Vision at Hitachi Digital ServicesAt Hitachi Digital Services, we are at the forefront of global digital transformation, dedicated to unlocking the full potential of technology for a sustainable future. As a people-centric organization, we believe in making meaningful contributions every day, from enhancing urban spaces to conserving natural resources and supporting humanitarian causes. Our innovative approach combines technology with deep industry expertise to propel our clients towards a thriving future.We value diverse experiences and perspectives, and we encourage candidates from all backgrounds to apply. Your unique character and passion for innovation are just as important to us as your technical skills.
Role overview As an Associate Consultant at Beghou Consulting in Bengaluru, the role centers on supporting client projects through data analysis and strategy development. This position involves working alongside team members to address specific client challenges and contribute to project outcomes. Key responsibilities Analyze data to support client projects and inform decision-making. Help develop strategies tailored to client needs. Assist in implementing solutions designed to address business challenges. Collaborate with colleagues to achieve project goals and deliver results. Collaboration Teamwork is a key part of this position. Expect to work closely with others to solve problems and contribute to the success of each client engagement.
Join Altisource as an Associate in Title Insurance Services, where you will play a pivotal role in delivering exceptional title insurance solutions. You will collaborate with a dynamic team, ensuring accuracy and compliance in title insurance processes.
