Customer Success and Implementations Manager

Role overview The Implementation Consultant, Embedded Finance at Brex supports clients as they bring Brex’s financial solutions into their own platforms. This position centers on providing direct, practical guidance through each stage of integration. The goal is to ensure a smooth rollout and a positive experience for every client. Collaboration Success in t…

Why Join UsAt Brex, we are redefining the way companies manage their spending through our AI-driven platform. Our integrated corporate cards, banking solutions, and global payment systems empower businesses—from startups to established enterprises, including industry leaders like DoorDash, Flexport, and Compass—to spend confidently and efficiently. We are committed to innovation and are looking for individuals who are eager to push boundaries and collaborate with top talent in the industry. Our diverse and inclusive culture fosters growth, ensuring that your potential is only limited by your ambition. We provide you with the necessary tools and support to elevate your career.Implementation at BrexThe Implementation team is pivotal in transforming new customers into power users of Brex Empower. We lead the onboarding process, guiding companies as they transition from antiquated systems to a modern, employee-centric approach. This multifaceted role requires a blend of customer empathy, project management, technical knowledge, process design, and change management. We take personal responsibility for the long-term success of our clients, ensuring they are fully equipped to thrive with Brex.Your RoleAs an Enterprise Implementation Consultant, you will act as a strategic advisor to our largest clients, facilitating a seamless launch of the Brex platform. You will wear many hats as a coach, project manager, and product expert, with the primary objectives of driving product adoption, delivering continuous business value, and assisting clients in transforming their financial workflows.Work EnvironmentThis position is based in our Vancouver office, where we promote a hybrid work model that balances the benefits of in-office collaboration with the flexibility of remote work. Currently, we require in-office attendance two days a week (Wednesday and Thursday), with a future increase to three days a week starting February 2, 2026 (Monday, Wednesday, and Thursday). Additionally, we offer up to four weeks of fully remote work annually.

Role overview Tipalti Solutions is seeking an Alliance Manager to focus on Embedded Partnerships. This position is open in either Toronto, Ontario or Vancouver, British Columbia. The main goal is to build and manage key partnerships that enhance Tipalti's product offerings and contribute to overall business growth. Key responsibilities Identify and reach out to potential partners to expand embedded solutions. Collaborate with internal teams to support seamless integration of partner products. Monitor partnership performance and refine strategies to drive better outcomes. Represent Tipalti Solutions at relevant industry events and conferences.

Rivian and Volkswagen Group Technologies have launched a joint venture to advance automotive software for electric vehicles. Drawing on expertise from both organizations, the team is working to redefine how vehicles operate, connect, and interact with the cloud. Their efforts focus on operating systems, zonal controllers, and vehicle connectivity to set new standards for software-defined vehicles. This partnership combines strengths in connectivity, artificial intelligence, and security to create vehicles that are smarter, more connected, and environmentally conscious. The collaboration aims to influence the direction of automotive technology and mobility worldwide. Role overview The Staff Embedded Software Engineer - Virtualization will play a key role in transforming traditional ECU firmware into virtual devices. These virtual devices will run on standard workstations and cloud servers, allowing entire vehicle subsystems to boot, communicate, and evolve in a fully virtualized environment. This approach is intended to speed up development cycles, so teams can prototype, test, and launch new features in days rather than months. Collaboration is a core part of this position. The engineer will work closely with teams focused on hardware platforms and application software across domains such as Charging, Body Controls, Infotainment, and Vehicle Dynamics. The primary responsibility involves developing virtualization layers and peripheral models that enable rapid iteration and data-driven engineering throughout the vehicle software stack. Location Vancouver, British Columbia

Your Role:Oversee and finalize work-in-progress schedules, ensuring timely project closures.Lead the monthly project forecasting reviews, maintaining accuracy in project and district financial reports.Collaborate closely with project teams and district leadership to proactively identify financial risks, ensuring reliable reporting that supports well-informed decision-making.Assist district leadership with annual operational and financial planning processes.Continuously seek improvement in operational efficiency through support, training, and ongoing enhancements.Monitor district Key Performance Indicators (KPIs) to identify challenges and implement effective solutions.Ensure compliance with all accounting and operational processes, adhering to internal controls.Provide continuous coaching and training to accounting and operations teams.

Rivian and Volkswagen Group Technologies is a partnership between two major automotive companies focused on shaping the future of electric vehicles. This collaboration brings together expertise in connectivity, artificial intelligence, and security to advance operating systems, zonal controllers, and cloud connectivity for electric mobility. The team aims to set new benchmarks for software-defined vehicles and contribute to a more connected and sustainable transportation landscape. Role overview The Platform Software team seeks a Senior Embedded Software Engineer for Battery Management Systems in Vancouver, British Columbia. This role centers on designing, developing, and integrating platform software for Rivian’s battery management control systems. What you will do Design and develop embedded software for battery management systems Build core drivers, operating systems, middleware, and application frameworks to support vehicle controls Collaborate closely with Hardware and Application Software teams to create the foundation for Rivian’s vehicle software Requirements Experience in embedded software development for battery management or related automotive systems Strong background in building drivers, operating systems, and middleware Ability to work collaboratively with cross-functional engineering teams Based in Vancouver, British Columbia

What We Do Suger empowers revenue teams to enhance their sales effectiveness by streamlining the workflows necessary for transactions in cloud marketplaces. Our innovative platform simplifies the processes of buying, selling, and managing deals across major cloud providers such as AWS, Azure, Google Cloud, Alibaba, Oracle, and Snowflake, thereby facilitating a seamless purchasing experience for our clients. Our rapid growth is a testament to our position as the leading orchestration system for the burgeoning B2B Cloud Marketplaces sector, leveraging artificial intelligence and integrating with essential operational systems. Currently, we serve over 250 B2B clients, including industry giants like Snowflake and Intel, as well as dynamic startups such as Glean and Vanta. Role Overview As a Customer Success Manager specializing in Implementation and AI Enablement, you will oversee the entire implementation lifecycle for our customers, ensuring that mission-critical revenue workflows are executed accurately and efficiently. This pivotal position encompasses:- Complete ownership of implementation processes- Comprehensive customer training and enablement- AI-driven execution and insights into product usage Your role will extend beyond customer onboarding; you will train both our clients and Suger’s AI agents to proficiently navigate cloud marketplace workflows, ensuring that knowledge is documented, organized, and scalable. This is a dynamic, hands-on position for individuals who thrive in technical and systems-oriented environments, eager to establish repeatable processes and optimize product learning from genuine customer interactions.

SOCi, the frontrunner in AI-driven marketing solutions tailored for multi-location enterprises, is seeking a skilled Implementation Specialist. In this role, you will provide comprehensive software training and onboarding support to new SOCi clients, ensuring they are equipped for success from the outset. You'll serve as a coach during the initial implementation of their SOCi accounts, addressing any inquiries and recommending additional services such as social media and reputation management support, as well as guidance on utilizing the Facebook Business Manager.Success in this position entails collaborating across various departments including Sales, Client Success, Product, Engineering, and Marketing. You'll play a crucial role in achieving customer objectives through effective communication and teamwork.The ideal candidate will exhibit a unique combination of technical skills, interpersonal abilities, organizational acumen, and a collaborative spirit. You should be driven by a passion for enhancing customer outcomes and success.SOCi offers a competitive base salary ranging from $60,000 to $88,000 CAD, along with a performance-based bonus. Individual compensation depends on factors such as relevant experience, skills, and educational background.

Rivian and Volkswagen Group Technologies unites two automotive leaders to advance the future of transportation. The team focuses on operating systems, zonal controllers, and cloud connectivity for electric vehicles, tackling the challenges of software-defined vehicles and raising industry standards. Their combined strengths in connectivity, artificial intelligence, and security drive progress toward smarter and more sustainable automotive technology. Role overview The Senior Embedded Software Engineer will join the Vehicle Core Software (VCS) team in Vancouver. This position centers on designing, implementing, and integrating platform software for vehicle control systems. The work covers development of drivers, operating systems, middleware, and application frameworks that support essential vehicle functions. What you will do Develop and maintain embedded platform software for vehicle systems Work on drivers, operating systems, middleware, and frameworks Collaborate closely with hardware and application software teams Help build a reliable foundation for the company’s vehicle software platform Requirements Experience in embedded software development for complex systems Strong background in designing and integrating platform software Ability to work effectively with both hardware and software teams Located in or willing to work from Vancouver, British Columbia

Why You Should Join UsAt Brex, we are revolutionizing the way businesses manage their spending. Our AI-driven spend platform empowers companies to make confident financial decisions through integrated corporate cards, banking solutions, and global payments, complemented by user-friendly software for travel and expense management. From startups to large enterprises—including notable names like DoorDash, Flexport, and Compass—thousands of businesses trust Brex to proactively control their spending, minimize costs, and enhance operational efficiency on a global scale.Joining Brex means challenging yourself, breaking away from the norm, and collaborating with some of the brightest minds in the industry. We take pride in fostering a diverse team and an inclusive culture where your potential is only limited by your aspirations. We provide you with the necessary tools, resources, and support to advance your career.Finance Team at BrexThe Finance team serves as a vital engine for Brex, leading initiatives in planning, forecasting, capital allocation, and ROI analysis. We collaborate across various departments to ensure alignment with our ambitious goals and to unlock new opportunities. Our mission transcends mere reporting—we shape the future of our company. If you are eager to influence company strategy and contribute to long-term value creation, this is where your journey begins.Your Work EnvironmentThis position is located in our Vancouver office. We embrace a hybrid work model that combines the collaborative energy of office life with the flexibility of remote work. Currently, we require employees to be in the office at least two days a week, specifically on Wednesdays and Thursdays. Starting February 2, 2026, this will shift to three days a week: Monday, Wednesday, and Thursday. Additionally, we offer up to four weeks of remote work per year!Your ImpactAs the Finance Manager, Commissions, you will play a pivotal role in driving our company's success by ensuring the accuracy and effectiveness of commission structures and payouts for our sales and revenue teams. Your contributions will significantly influence the motivation and productivity of our salesforce, directly impacting our growth objectives. You will be part of a dynamic finance team and work closely with senior leadership across multiple departments.We are looking for a candidate who is deeply passionate about our business, possesses strong analytical capabilities, and exhibits strategic thinking to enhance our commission processes as we scale. The ideal candidate should excel at tackling challenges and navigating complex problems with innovative solutions.

Brex builds an intelligent finance platform that helps companies manage spending and operations in over 200 markets. The platform brings together global corporate cards, banking solutions, spend management, bill pay, and travel software. Clients such as DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek use Brex to streamline their operations and maintain real-time visibility and control over expenses. Automation powered by AI and attentive customer service reduce manual accounting work, so clients can focus on their core business. Role overview The Finance team at Brex is responsible for planning, forecasting, capital allocation, and ROI analysis. Team members collaborate closely with other departments to align on company goals and play an active part in shaping outcomes. This group influences company strategy and supports long-term value creation, not just reporting results. Location and work model This Finance Associate role is based in Vancouver, British Columbia, Canada. Brex follows a hybrid work model: employees work from the office at least three days each week (Monday, Wednesday, and Thursday). Up to four weeks of fully remote work per year are also available. What you will do Join as one of two Finance Associates, each starting with a different workstream within Corporate FP&A Rotate roles over time to gain broad experience across the function Contribute directly to business strategy and executive reporting, with meaningful ownership from the start Support AI-driven initiatives and help evolve Brex's financial systems Work with AI as a core part of the finance workflow, not just an occasional tool Growth and culture Brex values diverse perspectives and aims to build an inclusive team. Employees have access to resources and support for career growth. The company encourages challenging conventional thinking and collaborating with peers across the business.

Rivian and Volkswagen Group Technologies have joined forces to push the boundaries of electric mobility. Their partnership brings together expertise in operating systems, zonal controllers, and cloud connectivity, aiming to set new benchmarks for software-defined vehicles. The combined team draws on deep experience in connectivity, artificial intelligence, and security to shape smarter, more sustainable transportation. Role overview The Senior Embedded Software Engineer - Drivers will work within the Architecture, Controls, and Systems group. This role centers on designing, building, and integrating platform software for Rivian’s control boards. The software stack covers drivers, operating systems, middleware, and application frameworks that enable vehicle control features. Close collaboration with Hardware and Application Software teams is a key part of the job, ensuring a strong foundation for the next generation of Rivian’s vehicle software. Location This position is based in Vancouver, British Columbia.

We are seeking a dedicated Syclo Consultant to join our dynamic team in Vancouver. The ideal candidate will have a strong background in implementing Syclo solutions and a passion for delivering exceptional client experiences. You will be responsible for analyzing client requirements, designing solutions, and ensuring successful implementation. If you thrive in a collaborative environment and are eager to take on new challenges, we want to hear from you!

As a Senior Finance Manager at Match Group, you will play a pivotal role in driving financial strategy and performance across our Evergreen and Emerging brands. This position provides a unique opportunity to collaborate with diverse teams and offer insightful analyses directly to our Executive Leadership team. You will oversee the profitability and financial health of a dynamic portfolio of brands, utilizing your skills to forecast revenue and evaluate business performance within our fast-paced, consumer-focused technology environment. Reporting to the VP of Finance, you will be responsible for managing the profit and loss (P&L) of various brands and functions within the Evergreen and Emerging segments. This role is ideal for someone who is analytical, strategic, and detail-oriented, capable of presenting findings to executive stakeholders. At Match Group, we are a leading global provider of dating services, with a portfolio that includes popular brands like Tinder, Match, Hinge, and PlentyOfFish. Our mission is to create meaningful connections for singles worldwide, and fostering a sense of belonging is at the heart of our company culture. While our connections begin online, we believe the most impactful experiences happen in real life (IRL). That’s why we value in-person collaboration, with team members working together in our Dallas or Vancouver offices three days a week.

At Steer, we empower individuals, communities, and economies to flourish. As a globally recognized, employee-owned consultancy with 460 professionals across 24 offices, we specialize in transportation, urban planning, and infrastructure development.Our unwavering dedication to success drives us to create lasting improvements for our clients and the communities we serve. Our mission is to redefine how people live, work, and travel, focusing on the social and environmental repercussions of our projects. We are passionate about leveraging our expertise to facilitate positive change across various sectors.Join Steer North America, where our consultants play a pivotal role in enhancing regional landscapes while prioritizing sustainable and equitable mobility solutions. We are committed to unlocking the potential of our clients and communities, ensuring they thrive.For more details about our initiatives and impact, please visit our website at Steer | Helping people, places and economies thrive.About the Role:Steer North America is seeking a proactive and innovative Consultant or Senior Consultant to join our Planning and Design team. This dynamic group has been instrumental in our continued success across the United States and Canada.As part of Steer's North American team, you will collaborate with planners, economists, designers, financial modellers, and technical experts to deliver transformative solutions to our diverse clientele.The Consultant/Senior Consultant will:Collaborate with colleagues to conceptualize, develop, and execute both new and ongoing projects in multimodal planning, regional planning, transportation demand management, and sustainable mobility. Projects may include:Assessing transit needs and prioritizing investments within California’s state highway systemCreating a Smart City Strategic Plan for Southern CaliforniaDeveloping a Citywide Transportation Demand Management strategy for Culver CityEvaluating service options for new Bus Rapid Transit routes in New JerseyAnalyzing the economic impact of rail on underserved regionsManage personal workload adhering to budgetary and quality standards while potentially overseeing the work of othersSupport Steer’s Planning & Design practice through client engagement and proposal developmentMentor and provide guidance to early-career professionalsTo explore our portfolio of recent projects, visit Our projects | Steer.

Join our dynamic team at Tipalti Solutions as a Solutions Consultant, where you will play a vital role in delivering innovative solutions that meet our clients' needs. In this position, you will collaborate with cross-functional teams to design, implement, and refine our solutions, ensuring customer satisfaction and success.

AIP Connect is collaborating with a prominent consulting firm as they strategically seek to cultivate talent for the future across the Canadian landscape.If you are a contractor eager to be considered for future opportunities, we invite you to apply. Please note that this is not an immediate opening.

Elevate Your Career with Long View: Where Life Meets Work. At Long View, we not only talk about enhancing your life through your career, we deliver on it every day. Recognized as one of North America's leading IT providers, we pride ourselves on a work culture that empowers our team to live life to the fullest. We foster an atmosphere rich in collaboration, support, innovation, enthusiasm, and inclusivity. As part of our team, you'll experience firsthand how our core values of Integrity, Competence, Value, and Fun create a vibrant workplace. In a recent survey, 89% of our employees rated Long View as a great place to work!Are you dedicated to providing exceptional end-user support? Do you want to be part of a company that genuinely values its clients? We are in search of an enthusiastic and proactive Senior Deskside Consultant to join our British Columbia branch in Vancouver. This role involves providing on-site support to our clients throughout the lower mainland, utilizing your technical expertise to ensure an outstanding customer experience while furthering your career with Long View.As the successful candidate, you will be required to travel between various locations in Vancouver, thus a valid driver's license and reliable transportation are essential. Initially, you will start in a hybrid work model, transitioning to fully on-site support for our client in July. This position is offered as a 6-month contract, with the possibility of extension or conversion to a permanent role in the future.

Join AbCellera as a Strategic Finance Intern for an immersive 8-month co-op/internship experience. In this role, you will support our finance team by analyzing data, preparing financial reports, and contributing to strategic projects that drive innovation in the biotech industry. This is an excellent opportunity for students passionate about finance and looking to gain hands-on experience in a dynamic environment.