Customer Success Engineer at Tailscale | Remote

About Tailscale Tailscale is reinventing the Internet by providing software that enables secure connections between people and their devices, regardless of location. From individual hobbyists to large multinational companies, our platform is utilized daily to safeguard networks, share access to internal resources, and more. We envision a future for the Internet that is user-friendly, logical, and secure, reminiscent of its early days. Founded in 2019, we are a fully distributed team supported by reputable investors such as Accel, CRV, Insight, Heavybit, and Uncork Capital.Job DescriptionWe are on the lookout for a skilled software engineer with a focus on security and privacy to enhance our product security team. The ideal candidate will help propel Tailscale forward while ensuring it remains safe for all users. Essential qualities include the ability to think independently, collaborate with highly technical teams, and work effectively in an asynchronous environment.Key ResponsibilitiesEnhance the security aspects of Tailscale by identifying areas for security and privacy improvements, implementing bug fixes, and applying defense-in-depth strategies across our codebase.Conduct audits of Tailscale features to discover technical security vulnerabilities, propose mitigations or solutions, and facilitate their resolution.Support technical decisions through threat modeling and security analysis.Commit at least 50% of your time to software development rather than purely operational or governance security tasks.

About Tailscale Tailscale is revolutionizing the way we connect on the Internet by providing software solutions that allow secure interconnections among individuals and their devices, irrespective of their location. From individual hobbyists to large multinational corporations, teams of all sizes rely on Tailscale daily to safeguard their networks and facilitate access to internal tools. We envision a future for the Internet that is secure, easy to use, and sensible, reminiscent of its earlier days. Established in 2019 and operating with a fully distributed team, we are supported by esteemed investors including Accel, CRV, Insight, Heavybit, and Uncork Capital.Job DescriptionWe are in search of a skilled Security Infrastructure Engineer to enhance our product security team. The ideal candidate will possess the ability to advance Tailscale's mission while ensuring a safer usage experience. Key skills include adaptability, collaboration with highly technical teams, and comfort with asynchronous work environments.Key ResponsibilitiesArchitect and implement security controls across various layers including cloud platforms, operating systems, Kubernetes, networks, and CI/CD pipelines to protect against advanced threats and insider risks.Enhance Tailscale’s security framework by identifying and executing opportunities for security and privacy improvements, bug fixes, and layered defense strategies throughout our codebase.Conduct audits of Tailscale’s infrastructure to uncover technical security vulnerabilities and develop mitigation strategies to address them.Provide support for engineering decisions through threat modeling and security expertise.Allocate 25-50% of your time to software development tasks in this role, alongside operational and governance security duties.

About TailscaleTailscale is revolutionizing the Internet by providing software that simplifies secure connections between people and their devices, regardless of location. From solo developers to large enterprises, teams of all sizes rely on Tailscale daily to safeguard their networks and share access to essential internal tools. Founded in 2019, we are a fully distributed team backed by top-tier investors including Accel, CRV, Insight, Heavybit, and Uncork Capital. Join us in crafting a future where the Internet is easy to navigate, secure, and user-friendly.Job DescriptionWe are looking for a dedicated and talented Software Engineer to join our dynamic team. In this role, you will collaborate closely with our engineering team to:Enhance the Tailscale product by contributing to both our open-source client code and backend services, with a focus on networking features and optimizations.Take charge of the entire product lifecycle, from initial coding to product ideation and strategic decisions.Collaborate with UX/UI designers and product managers to develop features that elevate our networking capabilities.As a fully remote and early-stage company, we seek a highly motivated individual who can propel our product forward. The ability to think critically, collaborate with technically skilled teams, and work asynchronously is essential.Key ResponsibilitiesCollaborate with a team of engineers to design, build, test, and document core networking software components.Develop and optimize product features, particularly in our control plane, relay infrastructure, and networking protocols.Troubleshoot and resolve complex networking issues in various environments.Own the operational aspects of Tailscale’s services by ensuring observability, participating in incident response, and managing customer support escalations.Analyze and enhance the efficiency, scalability, and stability of our networking systems and resources.Adopt a security-first mindset in both design and implementation to ensure robust networking components.

About Tailscale Tailscale builds software that connects people and devices securely, no matter where they are. Teams of all sizes, from hobbyists to enterprises, use Tailscale to protect their networks and simplify access to internal tools. Founded in 2019, Tailscale operates fully remotely and is backed by investors including Accel, CRV, Insight, Heavybit, and Uncork Capital. Role Overview: Infrastructure Engineer (Remote, United States) Tailscale is hiring a full-time Infrastructure Engineer to join its remote team. This role supports internal business units with shared engineering services, tools, and processes that help teams work more efficiently. The position involves building relationships across the company to understand project needs and deliver solutions from start to finish. What You Will Do Provide shared engineering services and develop tools for internal teams. Work with stakeholders across the organization to understand and deliver on their project requirements. Partner with customer-facing teams to streamline operations and simplify daily tasks. Collaborate with product engineering to collect data that informs business decisions. Project work may include: Improving observability with metrics, alerting, logging, and telemetry. Enhancing continuous deployment processes. Applying infrastructure as code to manage changes in cloud environments. Working with other engineering teams on cross-functional infrastructure projects. Automating upgrades for managed services and virtual machines. Key Responsibilities Work with engineers to design, build, test, and document core software components. Take responsibility for the services that make up Tailscale’s product, focusing on observability, incident response, and customer support escalations. Assess and improve the efficiency, scalability, and stability of system resources. What Helps You Succeed Here Motivation to move the product forward in a fully remote, early-stage environment. Ability to think critically and collaborate with technical teams. Comfort working asynchronously with colleagues across time zones.

About TailscaleTailscale is revolutionizing the Internet by providing software solutions that facilitate secure connections between individuals and their devices, regardless of location. From individual hobbyists to large enterprises, teams of all sizes rely on Tailscale daily to safeguard their networks, manage access to internal tools, and more. We are committed to creating a future for the Internet that is user-friendly, logical, and secure, reminiscent of its earlier days. Established in 2019 and operating as a fully distributed team, we are supported by esteemed investors including Accel, CRV, Insight, Heavybit, and Uncork Capital.Job DescriptionWe are in search of a dedicated and talented full-time Backend Engineer to join our expanding Control Plane Team. In this role, you will collaborate with our engineering team to:Develop the Tailscale product by contributing to both open-source client code and associated backend services.Take full ownership of the product lifecycle, spanning from code development to product ideation and strategic decision-making.Collaborate closely with UX/UI designers and product managers to refine features.As a fully remote, early-stage company, we seek a highly motivated individual who can drive product development at the critical intersection of technology and organizational needs, particularly within the control plane and its supporting services. The ideal candidate will possess the ability to think quickly, work collaboratively with highly technical teams, and thrive in an asynchronous work environment.

About Tailscale Tailscale is revolutionizing the Internet by providing software that seamlessly and securely connects individuals and their devices, regardless of their location. From individual hobbyists to large multinational corporations, teams of all sizes rely on Tailscale daily to safeguard their networks, share access to internal tools, and much more. Our mission is to create a future for the Internet that is user-friendly, sensible, and secure, reminiscent of its early days. Founded in 2019 and operating with a fully distributed model, we are supported by esteemed investors such as Accel, CRV, Insight, Heavybit, and Uncork Capital.Job DescriptionWe are on the lookout for a dynamic and enthusiastic full-time Product Growth Engineer to join our expanding team. In this role, you will collaborate with the Product Growth engineering team to:Enhance the Tailscale product by contributing to both client-side code and backend servicesOversee the entire product lifecycle, from coding to ideation and strategic decision-makingPartner closely with UX/UI designers and product managers to refine product featuresDesign and evaluate experiments to gauge customer engagement and identify growth trendsDrive improvements in our growth metrics through both lightweight experimentation and larger product initiativesCollaborate with data teams to guarantee appropriate metrics and visibility for experimentsAdvocate for product-led growth best practices across the Engineering, Product, and Design teamsAs a fully remote and early-stage company, we seek a proactive individual who can propel the product forward. The ability to think creatively, collaborate with highly technical teams, and work asynchronously is crucial.Key ResponsibilitiesCross-functional collaboration with designers, product managers, and engineersContributing innovative ideas for product features during ideation sessionsDeveloping client and backend code collaboratively to enhance Tailscale product featuresEngaging in the code review process to ensure high-quality outputContinuously improving product quality and maintainabilityInfluencing the product roadmap with technical insights and growth strategiesCreating technical prototypes for potential new featuresUtilizing user feedback to inform the development process

About TailscaleTailscale is revolutionizing the Internet by providing software that simplifies secure interconnectivity for individuals and their devices, regardless of location. From individual users to large corporations, teams of all sizes leverage Tailscale daily to safeguard their networks, streamline access to internal tools, and much more. We are committed to creating a user-friendly, sensible, and safe Internet, reminiscent of its earlier days. Established in 2019, we operate as a fully distributed team and are supported by renowned investors including Accel, CRV, Insight, Heavybit, and Uncork Capital.Job DescriptionAs an Implementation Engineer (IE) at Tailscale, you will play a pivotal role in shaping the initial experience for our customers with our product. Reporting directly to the CSE Team Lead, you will function at the crossroads of Pre-sales, Support, and Product, with the goal of ensuring our customers achieve value from our solutions. You will oversee a significant number of accounts across both commercial and enterprise sectors, guiding them through the essential first 30 days of their engagement with Tailscale. This is a high-impact, technical role tailored for individuals with intellectual curiosity, empathy, robust networking fundamentals, and a dedication to assisting customers in resolving sophisticated connectivity and security challenges using Tailscale. Your mission is to embed Tailscale as a fundamental element of our customers' infrastructure from day one.

About Tailscale Tailscale is revolutionizing the way we connect on the Internet by providing software that allows for secure interconnectivity between individuals and their devices, irrespective of their location. From enthusiastic hobbyists to large multinational enterprises, teams of all sizes leverage Tailscale daily to secure their networks, share access to critical internal tools, and much more. We are committed to creating a future for the Internet that is intuitive, sensible, and secure, reminiscent of its earlier days. Established in 2019 and operating fully remotely, we are supported by prominent investors such as Accel, CRV, Insight, Heavybit, and Uncork Capital.Job DescriptionWe are on the lookout for a proactive Analytics Engineer who flourishes in dynamic and complex environments, adept at converting ambiguity into clarity. You will join a dedicated data team facing numerous impactful challenges across billing, finance, product, go-to-market strategies, and business operations.You are a curious individual who asks insightful questions, delves deep to grasp underlying mechanics, and enjoys transforming loosely defined user issues into scalable, dependable data solutions. You are not hesitant to question existing assumptions, reevaluate processes, or engage with intricate systems. Your contributions will enable teams to work more effectively through streamlined models, automated workflows, and reliable, accessible data.This role is perfectly suited for someone with robust experience in delivering production-quality analytics engineering solutions who is eager to take on increased responsibility and expand their influence as the team grows.

Tailscale is seeking a talented and motivated Technical Writer to join our dynamic team. As a Technical Writer, you will be responsible for creating and maintaining clear, concise, and informative documentation that enhances the user experience of our software solutions. You will collaborate closely with engineers, product managers, and other stakeholders to gather information and translate complex technical concepts into easily understandable content.

About TailscaleTailscale is revolutionizing the Internet by providing innovative software that facilitates secure interconnection for individuals and devices, regardless of location. Our platform is utilized daily by a diverse range of users from passionate hobbyists to large multinational corporations, all seeking to protect their networks and streamline access to internal tools. Since our establishment in 2019, we have operated as a fully distributed team, backed by esteemed investors including Accel, CRV, Insight, Heavybit, and Uncork Capital. Join us in crafting a future for the Internet that is secure, sensible, and user-friendly.Job DescriptionWe are in search of a skilled and technical Content Marketing Specialist to join our dynamic marketing team at Tailscale. In this role, you will collaborate closely with sales, product marketing, and other teams to transform our product positioning and messaging into compelling content. Ideal candidates will have a solid understanding of networking infrastructure, developer tools, or enterprise security, and possess the ability to present technical features as easily digestible benefits. As a fully remote and early-stage company, we value candidates who are comfortable working asynchronously and can thrive amidst ambiguity.

About Tailscale Tailscale is revolutionizing the internet with innovative software that simplifies secure connectivity for individuals and their devices, regardless of location. From individual hobbyists to large multinational corporations, teams of all sizes rely on Tailscale daily to safeguard their networks and facilitate access to internal tools. Our mission is to create a future for the internet that is user-friendly, logical, and secure, reminiscent of its early days. Established in 2019 and operating as a fully distributed team, we are proudly supported by Accel, CRV, Insight, Heavybit, and Uncork Capital.Job DescriptionWe are in search of a talented and dedicated full-time Software Engineer to join our expanding team. In this role, you will collaborate with the engineering team to:Provide support and enable internal business units through shared engineering services and functionalities, developing the tools and processes necessary for their success.Foster relationships with a variety of stakeholders across the organization to understand and fulfill their needs through projects you will oversee from inception to completion.Engage with internal customer-facing teams to enhance their efficiency and take satisfaction in making their daily operations smoother. Collaborate with product engineering to extract data that informs business decisions.Possible deliverables for this position include:Implementing new developer tools to boost engineering productivity.Enhancing existing tools, such as CI/CD processes.Utilizing production data to identify potential issues.Developing tools for development and staging environments.As a fully remote and early-stage company, we are looking for a highly motivated individual who can drive product advancement. The ability to think critically, work effectively with highly technical teams, and thrive in an asynchronous work environment is essential.Key ResponsibilitiesCollaborate within a team of engineers to design, build, test, and document key software components.Take ownership of the operational services that form Tailscale’s product by building for observability, participating in incident response, and managing customer support escalations.Evaluate and enhance the efficiency, scalability, and stability of various system resources.

Join our innovative team at Tailscale as a Software Engineer specializing in Product Strategy! In this fully remote position, you will play a crucial role in shaping the future of our products. Your expertise in software engineering will help us enhance our solutions, ensuring they meet the needs of our diverse user base.

Join Tailscale as a Customer Account Executive and play a pivotal role in transforming how organizations connect securely. In this position, you will leverage your expertise to engage with clients, understand their needs, and promote our cutting-edge solutions. Your passion for technology and customer service will be essential as you build lasting relationships and help drive customer success.

Join Tailscale as a Go Core Client Engineer and be a pivotal part of our mission to simplify secure networking for teams around the world. In this role, you will leverage your expertise in Go programming to enhance our core client functionalities, ensuring seamless user experiences and robust security. Collaborate with a talented team of engineers, tackling unique challenges and contributing to innovative solutions that empower our users.

Join Tailscale as a Solutions Engineer focused on Commercial Expansion Sales! In this fully remote role, you will play a pivotal part in driving our growth by collaborating with customers to understand their needs and demonstrating how our solutions can address their challenges. As a Solutions Engineer, you will leverage your technical expertise and communication skills to create compelling presentations and assist the sales team in closing deals.

About the RoleJoin Abnormal AI as a Software Engineer II and play a pivotal role in safeguarding customer data through the implementation of stringent security and privacy standards. As part of the Platform Security team, you will develop innovative Authentication, Authorization, and Auditability (AAA) solutions that are essential for our customer-facing products. Your responsibilities will include designing, developing, and refining platform solutions that uphold AAA principles, ensuring that all Abnormal products are thoroughly secured, properly permitted, and meticulously logged. We are looking for a candidate who possesses:A practical security mindset with the ability to identify and mitigate security vulnerabilities throughout the software development and operations lifecycle.Expertise in translating security and privacy challenges into actionable technical solutions and leading their implementation.A passion for utilizing AI-native approaches to enhance team workflows and engineering practices.The opportunity to collaborate across teams, integrating security and privacy best practices into microservice architecture while minimizing implementation burdens for development teams.Room for growth into a Senior Software Engineer role, taking on larger projects, driving significant impact, and stepping into leadership responsibilities.What You Will DoApply practical security principles and AI-native workflows to deliver effective technical solutions.Continuously adopt and refine AI-native workflows for team leverage.Lead enhancements within the Platform Security team, enforcing standards that support product and market expansion.Design and implement customer-facing SSO, RBAC, and audit log solutions to uphold security and privacy by design.Align platform and security requirements to create a secure environment that empowers global engineering teams to deliver high-quality software rapidly.Mentor and support the development of junior team members.

Location: Hybrid (Menlo Park) or fully remote About Prophet Security Prophet Security builds an AI-native security operations platform to help security teams detect, investigate, and respond to threats more efficiently. The platform aims to reduce alert overload and unify security workflows. The team includes experienced professionals from organizations such as Abnormal Security, Expel, Mandiant, and McAfee. As an early team member, expect to influence product direction and customer solutions as the company grows. Role Overview: Senior Software Engineer - Agent Engineering This role focuses on developing and improving Prophet’s autonomous AI agent, which triages alerts, investigates incidents, and recommends actions within customer environments. The work involves analyzing missed detections, troubleshooting integration issues, and designing workflows to connect different parts of a customer’s security setup. Responsibilities range from hands-on coding to meeting directly with SOC leaders to clarify gaps between the agent’s outputs and customer expectations. The job centers on engineering within real-world security environments. Why Join the Agent Engineering Team Founder-level experience: Work closely with customers on product discovery, ship features under real constraints, and learn to balance building versus prioritizing. These are valuable skills for anyone considering a future as a founder. AI applied to real security challenges: Implement AI agents that address actual threats in live customer environments, not just theoretical scenarios. Direct collaboration: Work side-by-side with SOC teams, observe their challenges in the field, and deliver solutions quickly. Insights from these interactions will help guide Prophet’s product roadmap. Shape the team’s direction: As part of the founding group, help define processes and strategies rather than simply following established routines. What You Will Do Own the technical delivery process for customers, including discovery, scoping, production deployment, ongoing improvement, and expansion.

Founded in 2017, Obsidian Security was established to bridge a critical void in securing SaaS applications where modern business operations occur—such as Microsoft 365, Salesforce, and many more. Supported by esteemed investors including Greylock, Norwest Venture Partners, and IVP, we have developed a comprehensive SaaS security platform designed to mitigate risk, detect and respond to threats, and prevent breaches at their origin. Our team comprises leaders who have significantly contributed to defining endpoint and identity security categories at CrowdStrike, Okta, Cylance, and Carbon Black. We are currently transforming the landscape of SaaS security in the age of agentic AI. Today, Obsidian is trusted by major global enterprises, including Snowflake, T-Mobile, and Pure Storage. We safeguard more than 200 organizations across North America, Europe, the Middle East, Southeast Asia, Australia, and New Zealand, including many of the world’s largest Fortune 1000 and Global 2000 companies. With robust global growth, an expanding partner ecosystem featuring SentinelOne, Databricks, and Google Cloud, and a significant fundraising round on the horizon, we are rapidly scaling towards long-term growth and IPO readiness. Join us in shaping the future of SaaS security!About Obsidian SecurityObsidian empowers organizations to gain insights into their SaaS applications—understanding who is accessing what, where data is directed, and identifying any suspicious activities.Role DescriptionAs a Staff Software Engineer on the Threat product team, you will engage with the entire stack: from browser extension code interacting with web applications, backend services managing millions of events, to data pipelines that feed our detection engine. One day, you may be debugging TypeScript to resolve issues with a content script that fails to capture form submissions on a peculiar vendor’s Single Page Application (SPA). The next day, you might be optimizing a Kafka consumer in Python that’s lagging. Occasionally, you will work in Rust to enhance performance in the telemetry collector.A significant current focus is shadow AI—enterprises are eager to monitor when employees inadvertently share sensitive information with platforms like ChatGPT, Claude, or emerging LLM chatbots. You will develop the systems necessary to detect such activities.What You Will DoTake ownership of features from the initial detection requirements through to production, spanning extension, backend, and pipeline code.Create content scripts that interact with web pages and background scripts that orchestrate the entire process.Develop backend services for event ingestion, enrichment, and alerting.Collaborate with security researchers to translate threat intelligence into actionable detections.

RDQ226R609 - This position is open to candidates located anywhere in the United States. At Databricks, we are passionate about empowering data teams to tackle the world’s most challenging issues, from detecting security threats to advancing cancer drug development. We achieve this by building and operating an exceptional data and AI infrastructure platform, allowing our clients to concentrate on the critical challenges that define their missions. As a key member of the Security Continuous Monitoring team, you will be instrumental in developing and scaling Databricks Security systems on our platform. Your responsibilities will include designing, testing, and implementing data pipelines to evaluate the security configurations of Cloud, SaaS, and on-premise tools. You will create and deploy reliable supporting security tools for managing and assessing security posture, integrate with third-party applications, and engage with cloud APIs (AWS, Azure, GCP, Terraform). You will lead and oversee projects from conception to completion, facilitating data collection and integration with our vulnerability and threat detection initiatives. In this role, you will be an individual contributor on the Security Continuous Monitoring team, reporting directly to the Director of Continuous Monitoring.