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Customer Success Manager at Pattern | Lehi, UT

PatternLehi, UT, US
Hybrid Full-time

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Experience Level

Manager

Qualifications

The ideal candidate will possess:Strong analytical skills with a passion for data-driven decision-making. Proven experience in customer success or account management, preferably in the ecommerce sector. Exceptional communication and interpersonal skills to build and maintain client relationships. Ability to work collaboratively in a fast-paced environment and manage multiple projects simultaneously. Experience with advertising technologies and strategies is a plus.

About the job

Are you passionate about data and committed to driving partner success? Join Pattern as a Customer Success Manager and help elevate one of the fastest-growing companies in the US! We are looking for an energetic individual who thrives in a data-driven environment and possesses a unique blend of analytical and interpersonal skills.

At Pattern, we specialize in accelerating brands on global ecommerce marketplaces through our cutting-edge proprietary technology and AI. With access to over 46 trillion data points, we utilize sophisticated machine learning models to optimize all aspects of ecommerce growth for our clients, including advertising, content management, logistics, pricing, and customer service. Thousands of global brands rely on our ecommerce acceleration platform to achieve profitable revenue growth across 60+ international marketplaces, including Amazon, Walmart.com, Target.com, eBay, Tmall, TikTok Shop, JD, and Mercado Libre. For more information, visit pattern.com or contact us at press@pattern.com.

Recognized as one of North America's fastest-growing tech companies by Deloitte and as one of the best-led companies by Inc., we prioritize employee experience within our business model, earning accolades as one of Newsweek’s Global Most Loved Workplaces®.

As a Customer Success Manager, you will play a pivotal role in driving client success and platform adoption. You will serve as a strategic thought leader in advertising, leveraging ongoing product developments to support client objectives while collaborating with team members to manage effective account plans focused on direct response marketing.

This is a full-time position based in Lehi, UT, offering a flexible hybrid work schedule.

About Pattern

Pattern is a leading technology company that accelerates brands on global ecommerce marketplaces through innovative AI-driven solutions. Our commitment to leveraging data and technology empowers brands to achieve significant growth in competitive online environments. With a focus on employee satisfaction and corporate responsibility, we have established ourselves as a trusted partner for brands worldwide.

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