Customer Success Manager - Defence and Intelligence

jobgetherSwitzerland

On-site Full-time

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Experience Level

Experience

Qualifications

Proven experience in customer success, account management, or related fields. Strong understanding of the Defence and Intelligence sector. Excellent communication and interpersonal skills. Ability to analyze customer data and derive actionable insights. Proficiency in CRM software and project management tools.

About the job

The Customer Success Manager at jobgether focuses on supporting Defence and Intelligence clients in Switzerland. Building strong relationships and ensuring clients receive timely support are central to this role. The aim is to help customers succeed, drive satisfaction, and foster long-term partnerships.

What you will do

Support Defence and Intelligence clients by answering questions and resolving issues as they come up
Guide customers through onboarding, adoption, and ongoing use of jobgether’s solutions
Maintain regular communication to understand client needs and anticipate potential challenges
Work to increase satisfaction, retention, and account growth within assigned clients

Location

This position is based in Switzerland.

About jobgether

At jobgether, we are committed to connecting talented professionals with opportunities that match their skills and aspirations. Our innovative approach to recruitment focuses on creating meaningful relationships between candidates and employers, ensuring a seamless hiring experience.

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Customer Success Manager - Defence and Intelligence

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