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docplanner

Full-time|On-site|Curitiba

Join our dynamic team at docplanner as a Customer Success Team Manager, where you will lead a passionate group dedicated to enhancing customer satisfaction and retention. In this role, you will develop and implement strategies to foster customer relationships, ensuring a seamless experience from onboarding to ongoing support. You will collaborate with variou…

Mar 31, 2026

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Customer Success Specialist

Arco Educação

Full-time|On-site|Curitiba

Made by people who transform education All positions at Arco are eligible for People with Disabilities. Your Challenges:Act as a strategic partner to schools, serving as the primary reference for discussing vision, opportunities, and solutions.Monitor the complete customer loyalty cycle, ensuring satisfaction and results.Independently manage contract renewals and expansions.Identify and pursue new business opportunities (cross-sell and upsell) based on the school's needs.Support schools in adopting Arco's solutions, focusing on generating value and strengthening relationships.Serve as the integrated view point of the customer journey with Arco, monitoring satisfaction levels in pedagogical solutions and service.Act as the final escalation point to resolve critical relationship or service demands.Collaborate with internal teams, ensuring alignment between pedagogical, commercial, and operational fronts.

Mar 6, 2026

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Jovem Aprendiz | Customer Success

Docplanner

Internship|On-site|Curitiba

Join us at Docplanner as a Jovem Aprendiz in our Customer Success team, where you will have the opportunity to develop your skills in a dynamic and supportive environment. You will be actively involved in helping our customers achieve their goals and enhancing their experience with our services.

Apr 2, 2026

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Customer Success Onboarding Specialist at Docplanner | Curitiba

Docplanner

Full-time|On-site|Curitiba

Join Docplanner as a Customer Success Onboarding Specialist and play a vital role in ensuring our clients have a seamless experience as they integrate our platform into their operations. You will be the first point of contact for new customers, guiding them through the onboarding process and providing them with the resources they need to succeed.Your role will involve collaborating closely with clients to understand their specific needs and challenges, providing them with tailored support, and ensuring they are fully equipped to utilize our platform effectively. You will also work with our internal teams to communicate customer feedback and improve our onboarding process.

Mar 27, 2026

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Customer Success Analyst - 360 Media

Docplanner

Full-time|On-site|Curitiba

Are you passionate about customer satisfaction and eager to drive customer success in a dynamic role? Join Docplanner as a Customer Success Analyst specializing in 360 Media solutions! In this position, you will work closely with clients to ensure they receive the maximum value from our innovative platforms. Your role will involve onboarding new customers, providing ongoing support, and strategizing for their continued success.

Mar 30, 2026

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Customer Service Manager

skydropx

Full-time|On-site|Curitiba

Responsibilities:Lead the customer service team to achieve departmental goals.Supervise and manage schedules, assigning daily and weekly tasks to the support team.Monitor the adherence to work schedules and shifts of supervisors.Report voluntary resignations within the team.Notify about terminations that require severance pay.Request and oversee administrative warnings for team members, gathering evidence and defining necessary commitments.Approve requests for additional tools for team members.Conduct one-on-one meetings to identify improvement areas and provide feedback to supervisors.Manage and track the fulfillment of KPIs and OKRs.Evaluate the performance of the entire support team.Request new positions for the department (internal promotions, replacements, or new hires).Conduct final interviews for support candidates.Confirm the pipeline and the leader responsible for new hires.Approve vacation requests through the Runa system, considering peak seasons and established guidelines.Authorize contracts for indefinite employment of support team members.Email HR about any exceptions regarding former employees' email usage.Notify HR about changes in work location.Communicate changes in variable compensation metrics, goals, and rules for agents and team leaders to HR.

Apr 13, 2026

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Sales Coordinator

docplanner

Full-time|On-site|Curitiba

Join our dynamic team at docplanner as a Sales Coordinator in Curitiba! In this pivotal role, you will oversee sales operations, drive customer engagement, and enhance our overall sales strategy. We are looking for a proactive leader who thrives in a fast-paced environment and is passionate about delivering exceptional customer experiences.

Mar 18, 2026

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Customer Service Representative (Chat/Email)

skydropx

Full-time|On-site|Curitiba

Key Responsibilities:Engage with customers through chat, email, and other channels utilized by the company.Provide prompt assistance, probe for issues, resolve inquiries, and qualify problems.Document all customer interactions comprehensively.Monitor and achieve positive indicators for quality, productivity, and customer satisfaction in your responses.Offer first-level solutions or escalate more complex requests to specialized teams.Contribute suggestions for improving processes and products to enhance both the efficiency of the team and the customer experience.

Jan 9, 2026

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Customer Support Technician

Skydropx

Full-time|On-site|Curitiba

Join our dynamic team at Skydropx as a Customer Support Technician, where you will be the guiding light for our clients. Your role will involve troubleshooting, guiding, and providing exceptional support to ensure customer satisfaction. You will engage with various clients, assisting them in resolving issues and enhancing their overall experience with our services.

Mar 6, 2026

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Senior Customer Engagement Analyst

Skydropx

Full-time|On-site|Curitiba

Skydropx is looking for a Senior Customer Engagement Analyst in Curitiba. This position centers on improving how customers interact with our services and shaping strategies that support stronger engagement. Role overview The Senior Customer Engagement Analyst examines customer interactions to uncover trends and opportunities. Findings from this analysis inform new approaches to customer experience and help guide the direction of engagement initiatives. What you will do Analyze customer data and interactions to identify patterns and areas for improvement Develop actionable insights to support customer satisfaction and loyalty Work closely with teams across the company to implement engagement strategies Help ensure our customer engagement efforts continue to meet and exceed expectations Requirements Strong analytical skills and experience working with customer data Ability to collaborate with cross-functional teams Experience in customer engagement or related fields

Apr 29, 2026

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CX Project Manager with Genesys Cloud Expertise

Miratech

Full-time|On-site|Curitiba

We are seeking a talented and motivated CX Project Manager with a strong background in Genesys Cloud to join our dynamic team. In this role, you will lead customer experience projects, ensuring successful implementation and optimization of our clients' cloud solutions. Your expertise will directly contribute to enhancing client satisfaction and business outcomes.Key responsibilities include managing project timelines, collaborating with cross-functional teams, and utilizing your technical knowledge to provide innovative solutions. If you are passionate about customer experience and have a proven track record in project management, we would love to hear from you!

Apr 7, 2026

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Customer Service Representative - Paraná

Cross Border Talents

Full-time|BRL 1.5K/yr - BRL 1.5K/yr|On-site|Curitiba, State of Paraná, Brazil

We are seeking a dedicated Customer Service Representative to join our team in Curitiba, State of Paraná. This professional will provide exceptional support to our clients through various communication channels, addressing inquiries, fulfilling requests, and ensuring a positive experience. The role emphasizes high-quality service, adherence to established procedures, and a commitment to customer satisfaction.Main Responsibilities:• Provide assistance through official communication channels.• Support users with inquiries regarding navigation, registration, payments, and functionalities.• Document information and adhere to operational protocols.• Strive for excellence in customer experience.

Jan 5, 2026

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Administrative Manager

Valsoft Corporation

Full-time|On-site|Curitiba, State of Paraná, Brazil

About Fast Medic Fast Medic focuses on improving health management and supporting better quality of life for citizens. With more than 20 years serving the government sector, the company is based in Curitiba, Paraná, and also works in São Paulo, Ceará, and Minas Gerais. The team brings expertise in Public Health Management and Systems Development, delivering secure and efficient technology solutions to municipalities throughout Brazil. Role Overview: Administrative Manager Fast Medic, part of Valsoft Corporation, seeks an Administrative Manager to lead administrative, financial, and HR support functions. This role calls for someone who not only handles daily tasks but also shapes and organizes processes to protect the company’s organizational and financial stability. The ideal candidate brings autonomy, a strong analytical approach, and hands-on experience managing multiple business areas. A proactive mindset and the ability to see the big picture are key for success in this position. Location Curitiba, State of Paraná, Brazil

Apr 28, 2026

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Talent Bank - Project Management Analyst

AFRY

Full-time|On-site|Curitiba

Join AFRY as a Project Management Analyst in our vibrant Curitiba office. We are looking for a motivated individual who is passionate about driving successful project outcomes and enhancing operational efficiency. Your role will involve working collaboratively with cross-functional teams to ensure that projects are delivered on time and within scope. You will have the opportunity to develop your skills in project management methodologies while contributing to innovative solutions that meet client needs.

Feb 16, 2024

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Paid Media Manager

launch2

Full-time|Remote|Curitiba, Brazil (remote)

Join launch2 as a Paid Media Manager and take charge of driving effective digital marketing strategies. In this remote role, you will be responsible for planning, executing, and optimizing paid media campaigns across various platforms to maximize ROI. Collaborate with cross-functional teams to ensure alignment with overall marketing objectives and continuously analyze performance metrics to enhance campaign effectiveness.

May 2, 2026

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IT Service Management Analyst

CI&T

Full-time|On-site|Brazil

At CI&T, we excel in technology transformation, merging human talent with artificial intelligence to deliver innovative and scalable tech solutions.With a global workforce of over 8,000 professionals, we have established successful collaborations with more than 1,000 clients in our 30 years of operation. The integration of artificial intelligence is central to our mission.We are in search of a dedicated professional to strategically and operationally manage IT service processes, ensuring efficiency throughout the ticket lifecycle and driving continuous improvement in processes, tools, and customer experience. This role requires strong collaboration with technical teams, business units, and executive stakeholders.

Apr 13, 2026

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Paid Media Manager

launch2

Full-time|Remote|Belo Horizonte, Brazil (remote); Brasilia, Brazil (remote); Curitiba, Brazil (remote); Fortaleza, Brazil (remote); Manaus, Brazil (remote); Porto Alegre, Brazil (remote); Recife, Brazil (remote); Rio de Jaineiro, Brazil (remote); Salvador, Brazil (remote); Sao Paulo, Brazil (remote)

As a Paid Media Manager at launch2, you will play a pivotal role in shaping our digital advertising strategies. You will be responsible for managing and optimizing paid media campaigns across various platforms to enhance brand visibility and drive customer engagement.Key responsibilities include developing and executing paid media strategies, analyzing campaign performance metrics, and collaborating with cross-functional teams to achieve our marketing objectives. Your expertise will help us maximize our advertising budget and improve ROI.

Apr 30, 2026

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Senior Sales Coordinator (Distribution Partner Manager)

Red Bull GmbH

Full-time|On-site|Curitiba

Join our dynamic team at Red Bull as a Senior Sales Coordinator (Distribution Partner Manager) in Curitiba. In this pivotal role, you will be responsible for leading sales strategies and managing distribution partnerships to drive revenue growth and enhance market presence. Your expertise will be crucial in fostering strong relationships with partners and optimizing our distribution channels.

Feb 19, 2026

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Garçom Tournant - Join Our Team at Accor

Accor

Full-time|On-site|CURITIBA

Role overview Accor is seeking a Garçom Tournant in Curitiba to help the restaurant team deliver attentive service. This role centers on making each guest's dining experience enjoyable and welcoming. Main responsibilities Take guest orders with accuracy and efficiency Serve food and drinks with professionalism Foster a friendly, inviting atmosphere in the dining area Assist colleagues to keep restaurant operations running smoothly Requirements Background in restaurant or hospitality service is an advantage Comfortable interacting with people and offering attentive service Organized and able to stay focused during busy times Positive attitude and strong communication skills This position suits those who enjoy working with guests and want to contribute to a supportive team at Accor in Curitiba.

Apr 22, 2026

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Cybersecurity Manager at Nium | Curitiba, Brazil

Nium

Full-time|Hybrid|Curitiba

Location: Curitiba, Brazil (Hybrid: three days per week in-office) Company: Nium Role overview Nium is looking for a Cybersecurity Manager to oversee cybersecurity compliance for its Brazil operations. This position ensures that all activities align with Resolution BCB 85/2021 and serves as the main authority on cyber risk management in the country. The Cybersecurity Manager reports directly to the Country Manager and provides updates to the Group Chief Information Security Officer (CISO). This role combines regulatory compliance with hands-on security operations in a regulated payment institution. Working in a hybrid model, the Cybersecurity Manager collaborates with cross-functional teams and has significant visibility within the organization. Key responsibilities Lead cybersecurity compliance efforts in line with Resolution BCB 85/2021 for Nium Brazil. Act as the primary point of contact for cyber risk management in Brazil. Report directly to the Country Manager and provide updates to the Group CISO. Work closely with local and global teams to ensure regulatory and operational security standards are met. What Nium offers Chance to help shape the future of global financial transactions at scale. Work in a regulated, innovative fintech environment with international reach. Hybrid work model with three days per week in the Curitiba office. Opportunities for cross-functional collaboration and high-impact work.

Apr 22, 2026

Customer Success Onboarding Specialist at Docplanner | Curitiba

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