Customer Success Partner at Protolabs | Maple Plain, MN

About Protolabs Protolabs values individuality and diversity. The company welcomes candidates from all backgrounds and encourages applications from those who may not meet every listed qualification. Protolabs is committed to building a team where every person feels respected, regardless of race, color, national origin, sexual orientation, gender, age, or ability. Why Work at Protolabs? Protolabs leads in digital manufacturing and looks for people who think creatively and act with initiative. The team includes innovators and problem-solvers who help launch new products quickly. Employees describe the culture as supportive, genuine, and driven by a shared mission. Collaboration and diverse perspectives shape the company’s success. Role Overview: Product Marketing Manager Location: Maple Plain, MN Work arrangement: Fixed hybrid (onsite Tuesday through Thursday, remote Monday and Friday) The Product Marketing Manager shapes how customers see and understand Protolabs’ digital manufacturing services. This role blends strategic thinking with creativity to develop product messaging and positioning that resonate in the market. The position works across teams, including marketing, product management, sales, engineering, and customer service, to create and execute marketing strategies that drive revenue growth in the Americas. Key Responsibilities Develop and refine messaging and positioning for Protolabs’ digital manufacturing offerings Collaborate with cross-functional teams to build and execute marketing strategies Support double-digit revenue growth through targeted marketing initiatives Contribute to product launches and customer experience improvements Work Environment This is a hybrid role based in Maple Plain, MN. Team members are onsite Tuesday through Thursday, with remote work on Monday and Friday.

As a Senior Product Designer at Protolabs, you will play a pivotal role in shaping the user experience of our innovative products. This position requires a creative mindset and a passion for design, where you will collaborate with cross-functional teams to define, design, and implement engaging user interfaces. Your contributions will directly impact how customers interact with our cutting-edge solutions.

Join Protolabs as a Software Engineer, where you will be at the forefront of innovation in the manufacturing industry. Your role will involve designing, developing, and implementing software solutions that enhance our operational efficiency and improve our customers' experience. Collaborate with cross-functional teams to deliver high-quality software products that meet our business needs.

Be yourself at ProtolabsAt Protolabs, we understand that diverse perspectives lead to innovation. We actively encourage applicants from all backgrounds, including women and people of color, to apply even if they may not meet every single qualification. We are an equal opportunity employer committed to building a diverse and inclusive workplace where every team member feels valued. Why Choose Protolabs?As leaders in digital manufacturing, we pride ourselves on hiring doers, makers, and creative thinkers who approach challenges with an entrepreneurial mindset. Our culture revolves around meaningful work that rapidly brings innovative products to market. Our diverse team, which comes from various backgrounds, is smart, genuine, humble, and passionate. It’s our people who fuel our creativity and make Protolabs feel like home.Join us as a Senior Account Manager!This is a hybrid role requiring onsite presence Tuesday, Wednesday, and Thursday in Maple Plain, MN.The Senior Account Manager (SRAM) at Protolabs is entrusted with managing 30 to 40 high-value accounts. This role entails selling our services while serving as a key point of contact, prioritizing customer satisfaction, retention, and business growth for complex accounts. The SRAM will drive our growth by understanding the customer’s initiatives, needs, and challenges, and leveraging our service line solutions to co-create innovative solutions. By building strong relationships and champions within the customer organization, the SRAM will play a crucial role in expanding customer engagement while enhancing efficiency and profitability for both the customer and Protolabs. Proficiency in utilizing customer-centric tools and our cross-functional ecosystem to deliver optimal solutions is essential.

Be yourself at ProtolabsAt Protolabs, we understand that diversity drives innovation. We are an equal opportunity employer and are dedicated to fostering a diverse workforce where everyone feels valued. If you’re interested in this position but don’t meet every requirement, we encourage you to apply. Your unique perspective could enhance our team! Why Choose Protolabs?As leaders in digital manufacturing, we hire driven individuals who approach challenges with creativity and entrepreneurial spirit. Our culture emphasizes meaningful work that accelerates the launch of innovative products. Our diverse team, which embodies intelligence, authenticity, humility, and passion, makes Protolabs feel like home.Join Us as a Senior DevOps Engineer!This is a fixed hybrid role requiring in-office attendance on Tuesdays, Wednesdays, and Thursdays at our headquarters in Maple Plain, MN.In this pivotal role, the Senior DevOps Engineer will enhance and maintain Protolabs’ internal and external business applications. You will collaborate closely with IT, development teams, and various technology stakeholders to ensure the seamless provisioning, configuration, operation, and maintenance of DevOps platforms. This includes managing version control systems, build tools, and continuous integration pipelines to deliver scalable, secure, and high-performing technology solutions.

Role Overview Protolabs is hiring a Project Applications Engineer in Maple Plain, MN. This role focuses on developing and implementing engineering solutions that support both internal teams and customer needs. The engineer will work closely with colleagues from different departments to streamline project workflows and improve the overall customer experience.

Be yourself at ProtolabsAt Protolabs, we recognize that diversity drives innovation and success. We are an equal opportunity employer dedicated to cultivating a workplace where everyone feels valued and empowered. If you’re interested in this opportunity but don't meet every requirement, we encourage you to apply! Your unique perspective could enhance our team.Why Choose Protolabs?As a leader in digital manufacturing, we seek dynamic individuals—doers, makers, and creative thinkers. Our culture thrives on meaningful work and innovation, allowing us to bring new products to market at unmatched speeds. Our diverse team is our greatest asset, fostering a creative environment where everyone can thrive.Join Us as an Inside Sales Representative!This position is hybrid, requiring onsite presence in Maple Plain, MN on Tuesdays, Wednesdays, and Thursdays.The Inside Sales Representative (ISR) at Protolabs is responsible for managing a consistent flow of transactional sales opportunities within our CNC and 3D Printing service lines. This entry-level role is essential for supporting our growth by guiding customers through the sales process, ensuring a seamless experience while driving business development. The ISR will focus on achieving sales targets, enhancing customer acquisition, and contributing to overall company goals.Key Responsibilities:

Join Protolabs as a Credit & Collection Analyst, where you will play a pivotal role in managing our credit policies and enhancing the efficiency of our collections process. We are seeking a detail-oriented professional who thrives in a fast-paced environment and can contribute to our mission of delivering exceptional service to our clients.

Join Protolabs as a Sales Manager and drive our sales strategy to new heights! In this pivotal role, you will lead a dynamic sales team, fostering a culture of growth and excellence. You will be responsible for developing and executing effective sales plans, nurturing client relationships, and identifying new market opportunities. Your leadership will be key in achieving our ambitious sales targets and enhancing our market presence.

Join Protolabs as an Organizational Change Consultant!At Protolabs, we celebrate individuality and embrace diversity. Our commitment to equality means that all candidates, regardless of race, gender, or background, are encouraged to apply, even if they don't meet every single qualification. Your unique perspective can help us enhance our workplace.Why Choose Protolabs?We are pioneers in the field of digital manufacturing, seeking proactive and innovative thinkers who approach their roles with an entrepreneurial mindset. Our culture emphasizes meaningful contributions that expedite the launch of groundbreaking products. We take pride in our diverse team, composed of intelligent, authentic, humble, and passionate individuals who cultivate a creative and welcoming environment.Seize the opportunity to drive transformative change!As the Organizational Change Consultant, you will spearhead and support comprehensive organizational change initiatives aimed at ensuring the successful adoption of innovative processes, technologies, and strategies. Collaborating closely with the Enterprise Program Management Office, Internal Communications, Learning & Development, Continuous Improvement, HR, and executive leadership, your role will be crucial in minimizing resistance, enhancing engagement, and facilitating sustainable transformation across major strategic programs.

As an Information Security Analyst at Protolabs, you will play a vital role in safeguarding our digital assets and ensuring the integrity of our information systems. Your expertise will contribute to identifying and mitigating security risks, implementing best practices, and fostering a culture of security awareness across our organization.

Join Protolabs as an ePMO Process Analyst, where you will play a key role in optimizing our project management processes. You will collaborate with cross-functional teams to ensure project efficiency and effectiveness, utilizing best practices and tools that drive operational excellence.

Embrace Your Authentic Self at ProtolabsWe understand that women and people of color may hesitate to apply for positions unless they meet every qualification. As an equal opportunity employer, we are dedicated to cultivating a diverse team where everyone feels valued. If you find yourself intrigued by this role but don’t meet all the criteria, we encourage you to apply! Your unique perspective can enhance our company. We do not discriminate based on race, color, national origin, sexual orientation, gender, age, mental or physical ability, or any other aspect of identity. We firmly believe that diversity fosters success.Why Choose Protolabs?Protolabs is at the forefront of digital manufacturing, hiring proactive doers, makers, and innovative thinkers who approach their roles with an entrepreneurial mindset. Our culture revolves around meaningful work that accelerates the launch of new and innovative products to market. We are a diverse team, proud of our smart, genuine, humble, and passionate members. It’s our people who inspire creativity and make our workplace feel welcoming.Join Our Team as a Senior Associate of Investor Relations & Corporate Development!This is a hybrid position requiring onsite presence in Maple Plain, MN, Tuesday through Thursday.The Senior Associate, Investor Relations & Corporate Development is pivotal in crafting and conveying Protolabs’ growth narrative to investors while advancing the company's long-term strategic goals. This high-visibility role combines financial expertise, strategic insight, and business development skills to enhance investor confidence, improve market perception, and drive corporate growth.This position sits at the intersection of investor relations, M&A, corporate finance, and strategy, collaborating closely with senior leadership to develop engaging narratives, analyze market opportunities, support strategic transactions, and implement initiatives that influence Protolabs' future direction. The Senior Associate will significantly impact how the company interacts with investors, assesses partnerships and acquisitions, and positions itself for sustainable, high-value growth.This role uniquely integrates investor relations and corporate development, providing the Senior Associate with a rare opportunity to develop a versatile and strategic skill set. Responsibilities will evolve based on business priorities, allowing for dynamic engagement across various initiatives.

Be yourself at Protolabs At Protolabs, we understand that diversity fuels innovation. Studies indicate that women and people of color often hesitate to apply unless they meet every requirement. We encourage all candidates to apply, even if they don't fulfill every qualification. Your unique perspective can enhance our team. We are committed to an inclusive workplace where everyone feels valued, regardless of race, color, national origin, sexual orientation, gender, age, or ability. Together, we can cultivate a successful team.Why Protolabs? As leaders in digital manufacturing, we seek doers, makers, and innovative thinkers who approach their roles with an entrepreneurial mindset. Our culture revolves around meaningful work that enables the rapid introduction of new and innovative products to the market. We take pride in our diverse team, who are intelligent, genuine, humble, and passionate about their work. It's our people who inspire creativity and make our environment feel like home.Become a Data Architect on our team!This is a fixed hybrid role, requiring on-site work Tuesday, Wednesday, and Thursday at our headquarters in Maple Plain, MN.The Data Architect is responsible for designing and evolving the enterprise data architecture to enhance analytics, reporting, and data-driven decision-making. This role will outline the technical data roadmap, create scalable and reusable data assets, and develop semantic layers that facilitate significant insights across the organization. As a vital partner to the analytics and visualization teams, the Data Architect will play a key role in transitioning to a modern data lake platform, ensuring data quality, performance, governance, and long-term scalability. This position will enhance the value, reliability, and strategic impact of our data and analytics capabilities.

Embrace Your Authentic Self at ProtolabsOur commitment to diversity means we encourage everyone to apply, even if you don't meet every qualification. At Protolabs, we believe that a diverse team leads to greater innovation and success.Why Choose Protolabs?As a leader in digital manufacturing, we are on the lookout for proactive, innovative minds who are ready to make a difference. Our culture fosters a community of doers and thinkers who thrive on delivering meaningful work and rapid results.Join Us as an Account Manager!This is a hybrid role requiring onsite presence in Maple Plain, MN on Tuesdays, Wednesdays, and Thursdays.As an Account Manager, you will serve as a strategic partner and primary contact for a portfolio of 25–100 key customers. Your focus will be on nurturing relationships, identifying growth opportunities, and ensuring a superior customer experience that drives satisfaction and retention.By understanding your customers' business goals and challenges, you will collaborate to create tailored solutions using Protolabs’ extensive service offerings. Your ability to foster strong relationships within each organization will be vital in enhancing operational efficiency and maximizing value for both parties.Utilizing customer-centric tools and ongoing training, you will guide complex accounts from concept to production. If you are passionate about problem-solving and building impactful partnerships, this role is a perfect fit for you.

Join our dynamic team at Protolabs as a Revenue Operations Enablement Specialist, where you will play a pivotal role in streamlining and enhancing our revenue processes. In this position, you will collaborate closely with cross-functional teams to develop and implement strategies that drive operational efficiency and revenue growth.Your expertise will be essential in identifying areas for improvement, providing training and resources to our sales teams, and leveraging data analytics to support decision-making. This is an exciting opportunity to contribute to our growth and innovation in a fast-paced environment.

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