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Experience Level
Experience
Qualifications
What You Will Need to Succeed
A minimum of 2 years of hands-on experience in customer support or related processes, including ticketing systems, in-app chat, shift handover, and incident response.
Familiarity with APIs and API-based SaaS integrations.
Experience in software development or troubleshooting in languages such as JavaScript, Java, Ruby, . NET, PHP, Python, Objective-C, or Swift.
A solid understanding of web and mobile application development.
Proficiency with common UNIX-like command-line tools.
Proven ability to thrive in collaborative environments while taking individual responsibility.
Competence in reading server logs for data aggregation and analysis.
Understanding of Agile methodologies or experience working in Agile/Scrum settings.
Strong problem-solving skills and the ability to articulate technical concepts clearly.
Ability to produce example code that illustrates your explanations.
About the job
Join Our Dynamic Team as a Customer Support Engineer
At Contentful, our Customer Support Engineers are crucial in guiding customers through the journey of creating stunning websites, applications, and digital experiences using innovative technologies.
You will work closely with developers from various organizations, assisting them in overcoming challenges from scaling their projects to initiating new integrations. Through our ticket-based support system, you will diagnose and delve into Contentful-related issues, providing solutions and escalating critical matters to our Engineering team when necessary. By doing so, you empower our large clientele, who depend on Contentful for their public websites, mobile applications, and other essential business functions, ensuring their success.
About Contentful
Contentful is a leading content management platform that empowers organizations to create and manage digital experiences seamlessly. Our commitment to innovation and customer satisfaction drives our team to support clients in navigating the complexities of modern web development.
Full-time|On-site|London, Greater London, United Kingdom
TransPerfect is on the lookout for a Content Marketing Lead to spearhead impactful marketing initiatives through an innovative content strategy and execution. This pivotal role aims to enhance brand awareness, generate leads, and boost the sales pipeline across a varied global portfolio of solutions, industries, and marketing teams.The successful candidate w…
Hello from Granola! We are on a mission to create an AI-driven notepad that empowers teams to communicate more effectively and efficiently. In a landscape saturated with forgettable AI solutions, we aim to craft a brand that stands out and resonates with users. Our narrative will be the backbone of our success.We are seeking a visionary Content Lead to oversee and curate our external communications. You will play a pivotal role in shaping public perception of Granola, guiding the narratives we share and nurturing the community that forms around our innovative product.As this is a newly established role within Granola, you will have the opportunity to build the content function from the ground up. Your daily tasks will involve a mix of writing, shooting, and editing. You will also expand your creative output through collaboration with freelancers, agencies, and eventually building a dedicated team.
Team: MarketingReporting to: Marketing DirectorLocation: London / hybridAbout GAIN:GAIN is an innovative, insight-driven organization that harmonizes data, technology, and creativity. We believe remarkable ideas emerge when intelligence meets creativity, igniting imagination and driving progress through innovation. As pioneers, we forge bold strategies to propel people, brands, and businesses forward. Our specialist teams collaborate to offer the vision, data, and confidence brands need to make impactful decisions.At GAIN, we unite data and creativity, harnessing technology to unlock new possibilities. As imagineers, we not only embrace innovation but actively engineer it, converting information into actionable insights and ideas into groundbreaking outcomes. Our five expert teams—Creative Studio, Conversion, Customer Science, Experience, and Performance—work collectively to fuel your growth and deliver measurable results.The Role:We are at a pivotal moment as we strive to elevate the GAIN brand on a global scale, and we are seeking a talented Brand & Content Lead to join our newly formed marketing team. This pivotal role sits at the core of GAIN's marketing strategy, collaborating closely with the Marketing Director and our various business units to establish GAIN's presence. You'll be responsible for developing a premier brand experience, shaping our visual identity, tone of voice, and the content shared across digital platforms.Your creativity will ensure that our narrative is communicated consistently across social media, digital channels, audiovisual content, and our website, fostering awareness, engagement, and meaningful connections with clients and team members alike.Responsibilities:Brand Development & GuardianshipCollaborate with the Marketing Director and the GAIN Creative Studio to produce the new GAIN Brand Book, defining our identity, tone, and visual system across all touchpoints.Oversee the creation of branded toolkits, including social media templates, event materials, and internal resources for the agency.Serve as the brand guardian, ensuring consistent quality, tone, and application across GAIN and all business units.Support business unit marketing teams with brand or content resources where needed.Content & CreativeLead the development of central AV materials, including showreels and thought leadership films, creating engaging, high-quality assets that align with best practices.
At OakNorth, we are dedicated to empowering the UK's most ambitious businesses. Since our inception in 2015, we have successfully lent over $21 billion across the UK and US, contributed to the creation of more than 58,000 new homes, and facilitated 36,000 new job opportunities, while supporting countless personal savers and driving growth in the UK economy.Join Our Dynamic Team We are in search of a Lead Content Marketer to spearhead OakNorth's organic content strategy across Lending, Business Banking, and Personal Savings.This pivotal role is designed for a professional with a blend of robust editorial judgement and a keen commercial perspective. You will be instrumental in producing high-quality, search-focused, and insightful content that not only attracts but also educates and converts customers over time.Your responsibilities will extend beyond writing; you will shape the strategy of how content fuels measurable organic growth. This includes developing evergreen resources, thought leadership pieces, conversion-oriented guides, and flagship content aimed at establishing authority and driving demand throughout the customer journey.Collaboration is key, as you will work closely with Product Marketing, Growth, Product, and Commercial teams to translate complex financial topics into clear, engaging narratives that attract new customers and enhance their understanding of OakNorth's offerings.
Role Overview airapps is looking for a Content Marketing Manager in the London Metropolitan Area. This role focuses on shaping the brand’s story and guiding content strategy. The position centers on creating content that connects with the intended audience and strengthens the company’s online presence. What You Will Do Develop and produce content that informs and motivates action Work closely with teams across the company to keep messaging consistent with marketing goals and brand voice Contribute creative ideas to enhance the brand narrative Collaboration This role works with colleagues from different departments to ensure content aligns with overall marketing objectives and maintains a unified brand voice.
About Flagright:Flagright is an innovative artificial intelligence platform designed for financial crime compliance, utilized by Fortune 500 companies, major banks, fintech firms, and rapidly growing startups worldwide. Our technology facilitates real-time risk detection, automated investigations, and smart decision-making, empowering compliance teams to excel in combating financial crime.We embrace a lean, high-performance team culture that emphasizes individual accountability and provides direct access to leadership.Role Overview:As part of our dynamic Marketing team, you will enhance our brand visibility across targeted markets. Through engaging customer interactions and integrated campaigns, you will articulate Flagright's narrative, accelerate our sales pipeline, and help clients recognize our value through strategic, impactful initiatives.We are seeking a Technical Content Lead who will refine and elevate our communication strategies aimed at enterprise buyers. You will transform product details, customer experiences, and market insights into compelling content that influences decision-making rather than just driving traffic.Collaboration with internal teams will be essential as you extract genuine insights and convert them into high-quality materials that are accurate, distinctive, and useful for real-time negotiations. You will set a higher standard for all content, create a structured approach to content production, and ensure that all publications meet the rigorous standards expected by technical and enterprise audiences.Who Thrives at Flagright:Resilient individuals who have faced setbacks and persevered.Resourceful problem-solvers who utilize available tools effectively.Confident individuals who can express and defend their opinions.Quick learners driven by curiosity and hunger for knowledge.Team players who prefer a straightforward, impactful work environment.Challenges for Others:Individuals needing extensive guidance.Those who perceive high expectations as unreasonable.People prioritizing work-life balance in a fast-paced environment.Individuals who struggle with ambiguity or rejection.Those who prefer consistent routines over adaptable priorities.Key Responsibilities:Oversee the editorial strategy for technical and commercial content tailored to enterprise and selected mid-market objectives.Translate go-to-market narratives, product capabilities, launches, and buyer challenges into engaging content.
Join Contentful as the Area Vice President for the Mid-Market segment, where you will lead our strategic initiatives and drive growth in a dynamic landscape. You will be responsible for developing and executing sales strategies, managing key client relationships, and leading a team of talented professionals dedicated to delivering exceptional value to our customers.
Role overview Minderacraft seeks a Local Market Content Manager to oversee content localisation and publishing for the Spanish, Irish, and US markets. Based in London, this position plays a key role in delivering accurate, high-quality content across Minderacraft’s digital platforms, including avios.com and the Avios app. Minderacraft’s loyalty programs connect over 40 million members with more than 125 brands, supporting customers as they earn and redeem Avios through travel, shopping, credit cards, and daily activities. As the company’s digital presence grows, this role ensures that content resonates with local audiences and consistently reflects Minderacraft’s brand standards. What you will do Lead localisation and content publishing for audiences in Spain, Ireland, and the US. Translate and adapt content from English to Spanish with native-level fluency. Manage and curate market-specific content using Contentful. Select which materials from the GB site should be adapted or shared in other markets. Collaborate with local market stakeholders to gather updates and insights. Upload, format, and quality-check text, images, and digital assets. Ensure all published content meets brand guidelines, SEO, and accessibility standards. Support improvements to content workflows and publishing processes. Requirements Native-level fluency in Spanish, both spoken and written. Experience using content management systems, with a preference for Contentful. Keen attention to detail and experience in quality assurance for digital publishing. Understanding of brand, SEO, and accessibility best practices. Ability to collaborate effectively with stakeholders across multiple regions.
Join Contentful as a Strategic Alliances Manager, where you will play a pivotal role in forging and nurturing key partnerships that drive our business forward. Your expertise will contribute to developing strategic initiatives that enhance our market presence and value proposition.
Full-time|$60K/yr - $100K/yr|Hybrid|London, England, United Kingdom
About the Opportunity Join Contentful as a Mid-Market Account Executive for the DACH region (f/m/d) and play a pivotal role in driving our growth strategy through proactive engagement with top-tier clients. You will lead the complete sales cycle, focusing on enhancing customer adoption and exploring new revenue streams within selected accounts. Collaborating closely with our partnerships and customer success teams, you'll engage in a consultative sales approach, communicating with professional developers and business executives in Germany, Austria, and Switzerland. This position requires on-site presence in our Central London office 2 to 3 times a week. What to Expect? Proactively generate your own sales pipeline through outbound efforts in collaboration with marketing and business development teams. Identify and drive expansion opportunities with existing clients in the DACH region. Utilize relationships to grow current accounts, following our comprehensive “land and expand” sales strategy. Achieve quarterly and annual sales targets by developing effective account strategies, managing both internal and client processes, keeping accurate sales reports, and delivering engaging presentations and proposals. Handle RFI/RFQ requests in coordination with internal and client teams. Collaborate with Sales, Partnerships, and Customer Success teams to refine our sales model. Understand the digital experience challenges faced by prospects and align the ROI of Contentful to address these challenges effectively. Work alongside Sales Engineers and Solution Architects to identify technical challenges and opportunities. Craft innovative proposals, navigate complex pricing structures, and efficiently negotiate contracts to close deals. Partner with customer success and marketing teams to ensure the best practices of Contentful are effectively communicated and implemented for each customer. What You Need to Succeed? Minimum of 3 years of experience in technical platform sales, with roles as a Sales Development Representative (SDR), Business Development Representative (BDR), or Account Executive. At least 1 year of experience carrying an individual sales quota. Proven track record of expanding and growing existing customer accounts. Demonstrated success in closing deals valued between $60,000 and $100,000. Capability to independently generate your own sales pipeline through effective outbound strategies.
Informagroup PLC seeks a Director of Content and Audience Marketing to join the team in London. This senior position shapes the company’s marketing approach, focusing on brand messaging and building meaningful connections with audiences across multiple platforms. Role overview This leadership role centers on guiding the overall marketing direction. The Director will help define how Informagroup PLC presents its brand and communicates with key audiences. What you will do Create and execute marketing strategies designed to boost brand visibility and deepen engagement. Oversee content creation, ensuring all messaging supports company objectives and reflects audience interests. Review and interpret audience data to shape campaign decisions and adjust messaging as needed. Collaborate with internal teams to develop content that connects with target demographics. Requirements Proven experience developing and delivering content-focused marketing strategies. Strong skills in audience analysis and engagement methods. Ability to lead teams in producing effective, engaging content. This role offers the opportunity to influence how Informagroup PLC communicates its story and strengthens its relationship with its audience.
Join Our Dynamic Team as a Customer Support Engineer At Contentful, our Customer Support Engineers are crucial in guiding customers through the journey of creating stunning websites, applications, and digital experiences using innovative technologies. You will work closely with developers from various organizations, assisting them in overcoming challenges from scaling their projects to initiating new integrations. Through our ticket-based support system, you will diagnose and delve into Contentful-related issues, providing solutions and escalating critical matters to our Engineering team when necessary. By doing so, you empower our large clientele, who depend on Contentful for their public websites, mobile applications, and other essential business functions, ensuring their success.
Join Contentful as a Senior Product Manager and play a crucial role in shaping the future of our product offerings. You will lead cross-functional teams, drive product vision, and ensure that our solutions meet the evolving needs of our customers. Your expertise will guide the product lifecycle from conception to launch, with a focus on delivering exceptional user experiences.
Join Our Team! Contentful is seeking a Senior Data Engineer to play a pivotal role in designing, developing, and scaling advanced data solutions that drive analytics, operational reporting, and strategic decision-making within our organization. You will collaborate closely with our data, analytics, and business teams to create robust data pipelines, models, and integrations that ensure clean, reliable, and actionable data. You will be an integral part of a small, geographically diverse engineering team that operates with a product mindset—delivering iterative value while partnering closely with business and analytics stakeholders, and taking ownership of both the development and operational aspects of a critical data platform. Your Responsibilities Design, build, and maintain scalable data pipelines and transformations that integrate multiple systems and sources. Create high-quality data models that cater to analytics, reporting, and operational use cases. Collaborate with analytics, product, and business teams to identify data needs and translate them into effective technical solutions. Establish and enforce strong data quality, validation, and monitoring protocols to ensure the reliability and trustworthiness of our data. Optimize data storage, processing, and performance within cloud data warehousing environments. Contribute to the ongoing improvement of our modern data platform, including tooling, standards, and best practices. Support the operations of the data platform by troubleshooting issues, enhancing reliability, and ensuring SLAs are consistently met. Engage with cross-functional partners on governance, documentation, definitions, and data stewardship. Implement CI/CD practices and Infrastructure-as-Code (IaC) for automated deployment, testing, and environment management. Participate in code reviews, design discussions, and operational on-call rotations as required. Mentor team members and promote data engineering best practices across the organization. Your Skills and Experience Essential Qualifications 5+ years of experience in a Data Engineering or similar technical role. Expertise in SQL and experience working with cloud data warehouses (e.g., Snowflake, Redshift, BigQuery). Experience in building and maintaining ETL/ELT pipelines using tools such as dbt, Airflow, or similar frameworks. Proficiency in Python or another scripting language. Strong understanding of data modeling, data structures, and modern data architecture principles.
Join Contentful as a Senior Product Manager, where you will lead innovative product strategies, drive growth, and enhance user experiences across our platforms. You will collaborate with cross-functional teams, leveraging data-driven insights to inform product decisions and contribute to the overall vision of our organization.
About the Opportunity Join Contentful as a Full Stack Software Engineer and drive innovation through Automations, Workflows, and Collaboration Tools. Become an integral part of the pioneering team at Contentful, a platform that empowers thousands of customers to manage and scale their content effectively. We are looking for enthusiastic Full Stack Software Engineers who are eager to create high-performance applications using cutting-edge technologies. If you are excited about transforming the realm of Automations, Workflows, and team collaboration within the Contentful ecosystem and possess experience with TypeScript, React, and Node.js, we invite you to join our team. What to Expect? Collaborate and Innovate: Work in close partnership with product managers, designers, and fellow engineers to develop top-tier automation, workflow, and collaboration features for our clients. Full Stack Development: Design, develop, and maintain scalable features across both frontend and backend using TypeScript, React, and Node.js. Collaboration Tools Integration: Implement and integrate collaboration technologies to boost team productivity and enhance user experiences across the platform. Holistic Thinking: Approach projects with a comprehensive view, considering all components and systems to enhance the user experience. Rapid Problem-Solving: Swiftly address bugs and issues to improve customer satisfaction. Data-Driven Development: Leverage analytics to inform product decisions and refine features. Continuous Improvement: Engage in code reviews and contribute to enhancing our development processes. Stay Current: Remain updated on the latest industry trends, particularly in automations, workflows, and collaboration tools.
Join Lalamove as a Content Marketing Executive, where you will play a pivotal role in driving our brand's storytelling and engagement in the logistics sector. Your creativity and strategic mindset will help us connect with our audience and enhance our market presence.
Full-time|£45K/yr - £60K/yr|Remote|Remote — London, England, United Kingdom
We are seeking a talented Content Marketing Manager to join our dynamic team at Driftrock. This is a fantastic opportunity to contribute to the automotive marketing landscape as we navigate significant changes in the industry. You will play a crucial role in creating impactful content that enhances our brand's authority and supports our sales initiatives.Start date: ASAPWork environment: Remote-first, with regular in-person meetups for UK-based team membersFull-time contractSalary range: £45K – £60K dependent on experience and skills
Internship|On-site|London, England, United Kingdom
Join Genetec - Safeguarding the EverydayGenetec Inc. is a leading Canadian company renowned for its comprehensive portfolio of solutions that integrate security, intelligence, and operations. We cater to a diverse clientele across various sectors, including transportation, education, and government. We champion a culture of open communication, creativity, and continuous learning, empowering every individual to thrive along their unique career trajectories.With a global team of over 2400 dedicated professionals, our workforce is a tapestry of diverse talents, all fervent about their roles and eager to innovate. Our commitment to employee success and well-being is reflected in our 2022 Internal Engagement Survey, where we proudly achieved a score of 4.4/5.Experience our vibrant work culture by exploring this video! Role Overview:As the Content Marketing Intern for EMEA, you will be instrumental in supporting our Marketing & Communications team as we enhance our digital marketing efforts and regional initiatives. This position is critical in managing the burgeoning demand for quality content across multiple languages and channels.Collaborating closely with the Content and Campaign Manager, you will produce and refine high-caliber copy while assisting with daily content operations across various formats. This internship is perfect for an aspiring copywriter eager to advance in a dynamic B2B marketing environment.Your contributions will directly align with our strategic objectives to broaden our digital presence and elevate brand recognition throughout EMEA. By enhancing our content creation capabilities, you will foster engagement, boost campaign outcomes, and assist in driving tangible business growth.The Content Intern will report to the Content & Campaigns Manager for EMEA. Daily Responsibilities:Craft, edit, and proofread high-quality marketing content across various formats, including:Digital advertisingSocial media postsEmail campaignsWebsite and landing page contentBlog articlesAssist with multilingual content workflows by editing and coordinating translated materials across EMEA markets.Ensure all content aligns with brand voice, messaging guidelines, and campaign goals.Manage routine writing and editing tasks to support regional campaigns.Work collaboratively with campaign managers to execute effective strategies.
Role Overview Canva is hiring a Content Strategy Lead for the UK and Spain, based in London. This role shapes content direction for both markets, focusing on initiatives that connect with local audiences while supporting Canva’s global goals. What You Will Do Develop and roll out a unified content strategy for the UK and Spain, balancing global objectives with local market needs. Work closely with teams across the company to coordinate content initiatives and ensure consistent messaging. Guide content creation, maintaining high standards for quality and relevance in every project. Find ways to increase user engagement through content that fits each audience’s interests and preferences. What We Look For Experience leading content strategy, especially across multiple markets or regions. Ability to collaborate with cross-functional teams. Strong understanding of local trends in the UK and Spain. Commitment to producing content that meets high quality standards and drives engagement.
