Customer Support Engineer - Entry Level

Join ASM and be at the forefront of technological innovation in a collaborative environment. With over 55 years of pioneering advancements, ASM leads in the semiconductor industry, employing over 4,500 diverse professionals from 70 nationalities. Our cutting-edge devices are integral to transformative technologies like 5G, cloud computing, AI, and autonomous driving. We prioritize diversity, inclusion, and sustainability, making a positive impact globally. Our development programs are designed to support your growth, shaping your future and pushing the boundaries of innovation.** This position is not eligible for visa sponsorship for external candidates. Candidates cannot require sponsorship now or in the future**We are currently seeking Field Service Engineers I & II to join our Global Services and Spares team at a customer site in Hillsboro, OR. The level of the position will depend on your experience, degree, and responsibilities. This role requires domestic and international travel of at least 75%.Shifts:Shift 4 (7 PM - 8 AM) - Sunday to Tuesday and every other SaturdayShift 6 (7 PM - 8 AM) - Wednesday to Friday and every other SaturdayJob MissionAs a Field Service Engineer I, you will support ASM's advanced semiconductor tools at customer locations, ensuring they operate safely and optimally. Your contributions will keep fabs operational while playing a vital role in the technologies that drive AI, 5G, and cloud computing. This role offers hands-on experience, structured training, and opportunities for growth alongside industry experts.

Embark on a transformative career journey with ASM, where cutting-edge technology converges with a collaborative culture.For over 55 years, ASM has been a pioneer in innovation, leading the way in technological advancements. With a diverse team of more than 4,500 ASMers from 70 different nationalities, our experts are contributing significantly to groundbreaking trends in 5G, cloud computing, artificial intelligence, and autonomous driving. However, we are more than just a technology company; we prioritize diversity, inclusion, and sustainability, committed to making a positive impact on the world. Our development programs are designed to foster your growth, helping you to shape your future while pushing the boundaries of innovation to unlock potential.As a Senior Engineer I, Field Process, you will play a critical role in advancing ASM's cutting-edge film technologies at our customer site in Oregon. Your responsibilities will include developing, optimizing, and transferring innovative ALD, PEALD, PECVD, Epitaxy, and LPCVD processes. You will act as the technical liaison between our customer engineering teams and ASM’s global Business Unit, ensuring the seamless introduction of new products and processes. Your contributions will directly support ASM's mission to accelerate next-generation semiconductor manufacturing through collaboration, technical excellence, and strong customer partnerships.

Embark on an exciting engineering career with ASM, a pioneer in advanced technology and a collaborative work culture.For over 55 years, ASM has been at the forefront of innovation, leading the charge in technological advancements. Our team of over 4,500 professionals from 70 different nationalities is integral to driving trends in 5G, cloud computing, AI, and autonomous driving. Beyond technology, we prioritize diversity, inclusion, and sustainability, committed to making a positive global impact. Our development programs are tailored to foster your growth, help you realize your potential, and push the boundaries of innovation. ** This position is not eligible for visa sponsorship for external candidates. Candidates cannot require sponsorship now or in the future**As a Field Service Engineer – Early Career, you will play a crucial, hands-on role in supporting ASM's state-of-the-art semiconductor equipment, ensuring our clients' fabs operate at optimal performance. This position offers a unique opportunity to gain real-world expertise through structured training, mentorship, and on-the-job learning, directly engaging with technologies that drive AI, 5G, cloud computing, and next-generation devices. It's your opportunity to apply your engineering skills, enhance your technical knowledge, and contribute to a dynamic team shaping the future of semiconductor innovation.Based in Hillsboro, OR, at our customer site, you will kickstart your engineering career in the heart of cutting-edge semiconductor manufacturing. This is an ideal opportunity for entry-level engineers eager to apply their education in a high-tech setting where every day presents new learning experiences.From day one, you will receive hands-on training and guidance from experienced engineers. You will work with vacuum systems, plasma technology, chemical delivery, robotics, sensors, advanced metrology, and complex hardware-software interactions. Your contributions will directly influence tool performance, system uptime, and customer satisfaction, playing a vital role in enabling leading-edge logic technology. This experience will set a strong foundation for rapid growth, technical expertise, and a variety of long-term career pathways within ASM.Shifts available:

Join ASM and be part of a revolutionary technological landscape where innovation meets collaboration.For over 55 years, ASM has been a pioneer in the semiconductor industry, leading advancements in technologies like 5G, cloud computing, AI, and autonomous driving. With a diverse team of more than 4,500 employees from 70 nationalities, we not only focus on technology but also prioritize diversity, inclusion, and sustainability aiming to make a positive impact globally. Our development programs are designed to support your career growth, pushing the boundaries of innovation and unlocking your potential.As a Field Service Engineer at ASM, you will utilize the technical discipline, precision, and expertise you honed during your military service to support our advanced semiconductor tools, ensuring our customers' fabs operate at maximum efficiency. Your background in mission-critical environments will serve you well as you tackle real-world challenges using your engineering skills and troubleshooting knowledge in cutting-edge technologies that drive AI, 5G, cloud computing, and next-generation devices. This role offers a unique opportunity to apply your experience maintaining complex systems in a dynamic, high-tech environment.This position places you at the heart of semiconductor manufacturing, making it ideal for veterans and transitioning service members experienced in sophisticated mechanical, electrical, or electronic systems, eager to apply their skills in a world-class technological setting that presents new challenges every day.From your first day, you will benefit from structured training and hands-on mentorship from seasoned engineers on-site. You’ll engage with vacuum systems, plasma technology, chemical delivery systems, robotics, sensors, advanced metrology, and intricate hardware-software interactions—technologies that may remind you of your experience with avionics, electronics, propulsion, navigation, communications, radar, robotics, or other military systems. Your contributions will significantly enhance tool performance, system uptime, and customer satisfaction, establishing a robust foundation for your long-term growth in this rapidly evolving industry.

Join ASM, where cutting-edge technology meets a collaborative culture.With over 55 years of pioneering advancements in the semiconductor industry, ASM stands at the forefront of innovation, influencing major trends such as 5G, cloud computing, AI, and autonomous driving. Our diverse team of over 4,500 professionals from 70 nationalities collaborates to ensure we make a positive impact on the world. We promote diversity, inclusion, and sustainability while fostering growth through our development programs, helping you shape a successful future and pushing the boundaries of innovation. Principal Field Process Engineer (Hillsboro, OR)As a Principal Field Process Engineer (FPE), you will be a senior individual contributor within ASM’s Key Account organization (Global Sales & Services). This role is essential as you will serve as the technical authority and escalation owner for customer-facing process applications. You will operate with high autonomy, leading complex new product introductions (NPI) and on-site process development, while acting as the primary technical liaison between ASM Business Units and customer process teams.Key ResponsibilitiesOwn technical delivery and escalation for the NPI of advanced deposition processes and hardware (thermal ALD, plasma ALD, Area Selective Deposition).Lead complex troubleshooting, root cause analysis, and cross-functional resolution with customers, Business Units, and field teams.Drive on-site process and hardware development, including DOE-based experiments and continuous improvement initiatives.

Join ASM, where pioneering technology meets a vibrant collaborative environment.With a legacy spanning over 55 years, ASM remains a leader in innovation, pushing the boundaries of what’s technologically feasible. With a diverse workforce of over 4,500 ASMers representing 70 nationalities, our advanced semiconductor solutions are instrumental in shaping the future across industries like 5G, cloud computing, AI, and autonomous driving. Beyond technology, we prioritize diversity, inclusion, and sustainability, aiming to positively influence the world. Our development programs are tailored to foster your growth, expanding your horizons and redefining innovation.Principal Field Process Engineer (Hillsboro, OR)The Principal Field Process Engineer (FPE) is a key senior individual contributor within ASM’s Key Account organization (Global Sales & Services), acting as the technical authority and escalation point for customer-facing process applications. This role offers high autonomy, overseeing complex new product introductions (NPI), on-site process development, and HVM transfers, while serving as the primary technical liaison between ASM Business Units and customer process teams.Your Responsibilities Include:Leading technical delivery and escalation for NPI of advanced deposition processes and hardware (thermal ALD, plasma ALD, Area Selective Deposition).Guiding complex troubleshooting, root cause analysis, and cross-functional resolutions with customers, Business Units, and field teams.Driving on-site process and hardware development, including DOE-based experiments and continuous improvement initiatives.

Embark on a rewarding career with ASM, where innovative technology blends seamlessly with a collaborative work environment.With over 55 years of pioneering advancements, ASM stands at the forefront of semiconductor innovation. Our diverse team of over 4,500 professionals from 70 different nationalities drives progress in exciting fields such as 5G, cloud computing, AI, and autonomous driving. We are committed to diversity, inclusion, and sustainability, striving to make a meaningful impact globally. Our development programs are designed to foster your growth, paving the way for your future while pushing the limits of what's possible.As a Senior Field Process Engineer, you will play a vital role in enhancing ASM's advanced film technologies at our clients' Oregon site by developing, optimizing, and transferring state-of-the-art ALD, PEALD, PECVD, Epitaxy, and LPCVD processes. You will act as the crucial technical liaison between customer engineering teams and ASM’s global Business Unit, ensuring the successful introduction of new products and processes. Your contributions will directly support ASM’s mission to accelerate the future of semiconductor manufacturing through collaboration, technical excellence, and strong customer partnerships.Your Key Responsibilities:Facilitate New Product Introduction (NPI) by collaborating with the Business Unit to gain in-depth knowledge of new deposition processes and equipment.Lead the implementation and transition of new processes at the customer site.Work closely with field hardware engineers and Business Unit teams to troubleshoot new products and propose process or hardware enhancements.Design and conduct on-site experiments with customers to drive development, integration, and ongoing improvement initiatives.Promptly escalate issues to maintain project scope, timelines, and alignment with customer expectations.Document critical insights during NPI and ensure effective knowledge transfer to local service and manufacturing teams.Analyze baseline system and process performance to pinpoint gaps concerning technology-node requirements.Conduct structured problem-solving and root-cause analysis on process or system discrepancies.Collaborate with customer teams to identify and cultivate opportunities for ASM hardware and process integration.Support the transition to high-volume manufacturing (HVM) fabs, creating and disseminating best-known methods (BKMs) and documentation.Uphold strong discipline regarding IP boundaries, ensuring compliance throughout all processes.

Join a dynamic and innovative storage I/O Research and Development team focused on creating and maintaining tools that facilitate experiments and process data to support internal Pathfinding initiatives.Key Responsibilities:You will collaborate with a software development team to design and enhance solutions that assist product development and validation team members in generating data for Pathfinding efforts. Your daily tasks will primarily involve implementing features, configuring experiments, collecting data in the lab, and troubleshooting issues.

Join ASM, where cutting-edge technology meets a collaborative culture. With over 55 years of industry leadership, ASM is at the forefront of innovation in semiconductor technology. Our diverse team of over 4,500 ASMers from 70 nationalities plays a vital role in driving advancements in 5G, cloud computing, artificial intelligence, and autonomous driving. We are more than just a tech company; we are committed to diversity, inclusion, and sustainability, striving to make a positive impact on the global community. Our development programs are designed to foster your growth, pushing the boundaries of innovation and unlocking your potential. As a Senior Field Process Engineer, you will be instrumental in advancing ASM's cutting-edge film technologies at a client site in Oregon. Your role will involve developing, optimizing, and transferring innovative processes including ALD, PEALD, PECVD, Epitaxy, and LPCVD. Acting as the primary technical liaison between the customer engineering teams and ASM's global Business Unit, you will ensure the seamless introduction of new products and processes. This position is crucial to ASM’s mission of accelerating next-generation semiconductor manufacturing through collaboration, technical excellence, and strong partnerships with customers.Your Responsibilities:Facilitate New Product Introduction (NPI) by collaborating with the Business Unit to gain in-depth knowledge of new deposition processes and hardware.Lead the introduction, qualification, and transfer of new processes to the customer site.Work closely with field hardware engineers and Business Unit teams to troubleshoot new products and propose improvements for processes or hardware.Design and conduct on-site experiments with customers to support development, integration, and continuous improvement projects.Timely escalate technical issues to ensure alignment with project scope and timelines.Thoroughly document key learnings during NPI and facilitate effective knowledge transfer to local service and manufacturing teams.Analyze baseline system and process performance against technology-node requirements to identify gaps.Conduct structured problem-solving and root-cause analysis on process or system nonconformances.Collaborate with customer teams to identify and nurture opportunities for ASM hardware and process adoption.Support the transfer of processes to high-volume manufacturing (HVM) fabs, establishing and maintaining best-known methods.

Join our dynamic team as a Software Engineer II where you will play an integral role in developing cutting-edge software solutions. You will work collaboratively within a team of skilled engineers, utilizing your expertise to design, implement, and optimize software applications. This position offers the opportunity to enhance your technical skills while contributing to innovative projects that have a significant impact.

EquipmentShare seeks a Heavy Equipment Field Technician (Mechanic) for its Hillsboro, OR rental facility. This position centers on maintaining and repairing a broad range of heavy equipment and aerial lifts, serving both the rental fleet and customer-owned machines. Technicians work with some of the newest equipment available, contributing directly to the success of contractors and the local community. Schedule and Compensation Standard hours run Monday through Friday, 7:00 AM to 5:00 PM. Overtime pay applies after 40 hours each week. On-call shifts may be required, with additional compensation provided for those duties. What You Will Do Follow safe work practices during all repairs and maintenance tasks. Use laptops and tablets to manage work orders, monitor service intervals, and order necessary parts. Diagnose and repair complex mechanical, electrical, hydraulic, and diesel systems across various equipment makes and models. Document service work accurately, maintaining both paper and electronic records. Support and help train less experienced technicians as needed. Tools and Technology Technicians use technology to streamline diagnostics, track repairs, and manage workflow. Access to real-time data helps identify root causes and corrective actions efficiently.

Join our dynamic team as a Software Test Engineer within the Test Development Engineering (TDE) group at Procom Services, a leader in Security Critical Infrastructure. In this role, you will play a crucial part in supporting the development, validation, and deployment of software testing solutions that benefit the Software and Systems Group. Your responsibilities will include contributing to test strategies, coding tests, supporting code design reviews, troubleshooting design and implementation challenges, performing testability and fault coverage analyses, and ensuring adherence to production quality and reliability standards throughout the product lifecycle. You will collaborate closely with product development teams and Test process engineers to design and implement innovative testing routines, while also focusing on continuous improvement of testing equipment and troubleshooting test stations as needed.

Join our dynamic team as a Firmware Test Engineer, where you will play a pivotal role in the integration testing of server platform firmware. You will collaborate closely with firmware developers and validation engineers to design, develop, and automate comprehensive test cases and tools for firmware validation. Your responsibilities will also include executing test cases, debugging issues, filing defect reports, and providing regular updates on test progress.

Join our dynamic team as an Administrative Assistant II, where you will play a crucial role in supporting our operations in Hillsboro, Oregon. We are seeking a detail-oriented and organized professional to assist with administrative tasks, ensuring smooth day-to-day operations.

Company OverviewFounded in 2013 in New York, Service Measure (SM) is a premier field data collection company dedicated to gathering vital data in locations where automation is impractical. Our skilled teams are equipped to count features, capture images, create videos, record audio, and meticulously scan areas to provide you with comprehensive insights for informed decision-making. With teams across Europe and North America, we are prepared to tackle a variety of challenges.Project OverviewAs part of our latest project, we are seeking dedicated data collectors to capture images of streets, key landmarks, and public spaces throughout the United States. You will operate a vehicle equipped with state-of-the-art 360-degree cameras that document the surroundings as you drive, with the collected data ultimately enhancing one of the world’s most popular online mapping services.Your assigned routes will focus on bustling commercial areas and historically significant sites. To ensure the highest quality imaging, certain locations may need to be revisited due to adverse weather conditions. This project is expected to last between 3 to 6 months, covering various data collection areas.The ideal candidate will have a passion for driving, an in-depth knowledge of local traffic patterns, and a strong sense of responsibility and reliability.The work schedule will be Monday through Friday, 8 hours per day, totaling 40 hours per week. Weekend work may also be necessary due to weather-related delays.

EquipmentShare seeks a Service Manager for its Hillsboro, OR location. This role leads the service department, ensuring daily operations run smoothly and customers remain satisfied. Key Responsibilities Supervise and provide guidance to service team members Manage maintenance and repair schedules for equipment Encourage efficient workflows and processes within the department Build and maintain positive relationships with customers to support their satisfaction Role Focus This position centers on team leadership, operational oversight, and delivering reliable service to customers in the Hillsboro area.

Join Procom Services as a Performance Test Engineer and take the first step in your career! In this dynamic entry-level role, you will be responsible for conducting performance testing to ensure the efficiency and stability of software applications. Collaborate with cross-functional teams to identify performance bottlenecks and recommend enhancements. This is an excellent opportunity for recent graduates or individuals looking to pivot into the tech industry.

Job SummaryJoin our dynamic team at Las Vegas Petroleum in Hillsboro, TX as a Truck Service Advisor (TSA). In this pivotal role, you will deliver exceptional service to our customers, leveraging your in-depth knowledge of our product offerings and services. Your primary responsibilities will include writing work orders, engaging in suggestive selling, and managing over-the-counter (OTC) transactions, all while ensuring that every traveler leaves in a better position than they arrived!In this position, you can look forward to:Thriving in a fun, trusting environment dedicated to exceeding customer expectations.Utilizing your extensive knowledge of our products and services effectively.Exhibiting strong suggestive selling skills to boost revenue while maintaining professionalism and integrity.Writing, detailing, and processing work orders and OTC transactions accurately; preparing and communicating quotes to customers.Sourcing parts from external vendors and coordinating timely deliveries.Preparing end-of-shift reports and understanding various payment methods.Ensuring the safety and well-being of both our customers and team members.Typical Physical DemandsThis role requires regular communication, standing, walking, and occasional lifting of up to 50 lbs. You will engage in various physical activities such as kneeling, stooping, and climbing. Specific vision abilities required include close vision, distance vision, and the ability to adjust focus.Work EnvironmentAs part of your duties, you may encounter outdoor elements year-round, as well as exposure to fumes and moving mechanical parts. The work environment may occasionally be loud, and you may come into contact with various substances such as dirt, grease, and cleaning solutions.RequirementsWe are looking for:A dedicated team player who is eager to contribute to our success.A High School Diploma or GED.Strong verbal and written communication skills.Prior experience in customer service or cashier roles; experience in repair or parts shops is a plus.Excellent suggestive selling skills.Basic computer skills.Flexibility to work various shifts, including nights, weekends, and holidays, in varying conditions.A valid driver’s license.

Design and implement test cases crucial for ensuring Platform Secure Boot functionality on both Pre-Silicon and Post-Silicon platforms, adapting to various Silicon steppings to meet milestone quality standards.Create and validate new test cases for POR use-cases, ensuring compatibility with modified Intel platforms (such as Cherrytrail, Broxton, and Moorifield) compared to earlier models.Conduct boot flow analysis and validate features on the Broxton Platform.Perform BKC Acceptance testing for Broxton power-on verification with each Android BKC release; develop and execute smoke tests prior to broader Security FT adoption.Develop automated tools to facilitate security feature validation on Intel platforms (CHT/BXT/MOFD), ensuring thorough and efficient testing of use-cases.Integrate a trusted touch driver with the standard TEE (Silent Lake) SL1.0 SDK, guaranteeing seamless operation alongside regular touch functions.Formulate test cases to validate the Trusted UI interface utilizing the SKIA library, ensuring full compatibility with the Broxton SilentLake environment.Adapt and transfer test cases to validate SL1.0 releases for BXT, transitioning tests from CHT to SilentLake and from 32-bit to 64-bit environments.