Customer Support Engineer - Paris

Join iqeq as an IT Support Engineer in the vibrant city of Paris, where you will be at the forefront of technology support and innovation. In this role, you will assist in troubleshooting various IT issues, providing exceptional service to our clients, and ensuring seamless IT operations.We are looking for a motivated individual with a passion for technology and problem-solving skills. You will play a vital role in maintaining our IT infrastructure and supporting users across the organization.

Join Mistral AI as an On-Premise Technical Support Engineer, where you'll leverage your technical expertise to troubleshoot and resolve escalated issues for enterprise clients. Collaborate closely with engineering and product teams to enhance customer satisfaction and streamline support operations. This role is perfect for individuals who thrive in fast-paced environments and are passionate about AI technology.

Join the Revolution at DustAt Dust, we are pioneering an innovative AI operating system designed to revolutionize the way businesses operate. Our mission is to empower teams and individuals with the tools they need to create custom AI agents that enhance productivity and streamline workflows.With over 70% of our users actively engaging with our platform weekly, Dust has become as integral to their daily operations as tools like Slack and Notion. We are proud to support esteemed clients such as Cursor, Clay, Whatnot, and Persona, and our ambitious goal is to quintuple our growth by the end of 2026.As a Sequoia-backed company, we boast a diverse team of forward-thinkers from industry leaders like Stripe and OpenAI. We prioritize user experience, rapid development, and a light-hearted approach to serious work.The RoleWe are seeking a dedicated Support Engineer to join our Customer Success team. This role is essential in ensuring our clients maximize their experience with our AI solutions. You will collaborate with our support agents to provide swift, accurate, and delightful user experiences. Your core responsibilities will include:Quality Assurance: Ensuring agent-generated responses meet high standards with minimal human oversight.Knowledge Management: Identifying and documenting gaps in information systematically.Debugging: Analyzing issues to develop well-defined hypotheses and solutions.

Role Overview Akuo Energy is seeking an OT Operations & Support Engineer to help maintain and optimize operational technology systems in Paris. This position plays a key part in keeping our energy production running efficiently and reliably.

About Us:At MARGO, our consultants engage in what truly matters: intricate projects that merge intellectual challenges with a direct impact on financial markets. We support leading players in the capital markets on their most strategic initiatives in real-time systems, trading, risk management, and automation of financial product lifecycles.Why Join the CMT Practice?You will be part of a team led by Christophe El Harake, Practice Manager CMT at MARGO, a former Business Analyst at BNP, ENGIE, and Amundi. Collaborating with him means joining a group of passionate experts, gaining high-level mentorship, facing technical and methodological challenges, and contributing to projects with a significant impact on financial markets.Your Responsibilities:We are currently seeking a Front Office Engineer - Trader Support.You will operate within the trading floor of a major French investment bank, becoming a key member of the front office support team for trading applications. Your role will ensure the smooth operation of order execution applications, automated trading, decision support tools, and market flow processing.You will engage continually with traders to understand their requirements and requests, whether they pertain to incident resolution, monitoring, or optimizing existing tools and project developments.Candidate Profile:We are looking for demanding engineers, passionate about capital markets and eager to progress in a challenging environment.

As an IT Support Specialist at lemlist, you will play a crucial role in ensuring our technological infrastructure runs smoothly. You will provide technical support, troubleshoot issues, and assist our team in maximizing their productivity through effective technology use.Your expertise will help us maintain a reliable IT environment, enhancing our ability to serve our customers and achieve our business goals. A passion for technology and a commitment to customer service are essential.

Join Talan as a Trading Application Support Engineer in New York City, where you will play a crucial role in ensuring the efficiency and reliability of our trading applications. You will work closely with trading teams and developers to troubleshoot issues, implement solutions, and enhance application performance. This is an exciting opportunity for someone passionate about trading technology and application support.

The Enterprise IT Support team at Datadog is a globally distributed unit dedicated to providing exceptional support to employees from their first day and throughout their journey with us. In this role, you will lead the hiring, development, and management of a team of Enterprise IT Support Technicians, delivering high-touch, white-glove support with a strong emphasis on proactive and prompt service. You will establish clear expectations, measure team performance through service levels and operational metrics, and serve as a key escalation point for complex or high-impact issues. Furthermore, you will work closely with cross-functional stakeholders to continuously enhance the services, tools, and standards that drive employee productivity across the organization.At Datadog, we prioritize a positive office culture—fostering relationships, creativity, and collaboration. We embrace a hybrid work model that allows our employees to achieve a work-life balance that suits their needs.

believe seeks a Workplace Support Technician based in Paris to keep workplace technology reliable and efficient. This position plays a key role in supporting colleagues by addressing technical issues and ensuring that essential tools and systems remain operational. Role overview The Workplace Support Technician focuses on troubleshooting problems as they arise and maintaining the smooth operation of workplace technology. The aim is to foster a collaborative and productive setting where employees can focus on their work without technical obstacles. What you will do Respond to technical issues affecting workplace tools and systems Support employees in resolving technology-related problems Help maintain a reliable and effective work environment

Shift Technology stands at the forefront of the insurance industry with our innovative AI platform. By harnessing the power of generative, agentic, and predictive AI, we revolutionize underwriting, claims processing, and risk management. Our solutions enhance operational efficiency, elevate customer experiences, and deliver measurable business results. Trusted by leading insurers globally, Shift provides robust AI capabilities where they are needed most, ensuring impactful outcomes.Our dynamic culture thrives on innovation, trust, and a commitment to reshaping the insurance landscape through our SaaS platform. We are a diverse team representing over 50 countries, collaboratively building the future of insurance.YOUR ROLEAs an integral member of Shift Technology's Infrastructure team, your responsibilities include:Resolving support tickets efficientlyCompleting project tickets as assignedAdhering to established processesManaging desktop computer compliance with security protocolsOverseeing the badge access systemMaintaining computer inventory and optimizing system performanceFacilitating onboarding and offboarding for new usersAdministering the internal Windows App (Intune) StoreFostering positive relationships with co-workersDeploying new applications using our deployment toolsTaking on additional responsibilities as requiredYOUR TOOLKITWe leverage cutting-edge technologies and encourage our team to explore the latest market innovations. Our primary tools include:Microsoft Azure AD, Intune & Autopilot, Office 365, G Suite, Jira, ConfluenceWindows Endpoints and Windows ServerCisco MerakiBarco ClickSharePatch My PCGlobal Protect by Palo AltoAbsolute SecurityDelinea

believe seeks a Workplace Support Technician based in Paris. The position centers on maintaining smooth operations for workplace technology and assisting employees with their daily technical needs. Key responsibilities Troubleshoot and resolve technical issues for onsite staff Set up and configure equipment as needed Contribute to an efficient and reliable work environment What to expect This role provides the chance to build technical skills while working alongside a collaborative team. It suits someone interested in hands-on support and learning within a workplace setting.

Join our dynamic team at everience as a VIP Support Technician, where you will be the first point of contact for our prestigious clients. Your primary responsibilities will include providing exceptional technical support, troubleshooting issues, and ensuring a seamless experience for our VIP clientele. You will work closely with various departments to resolve issues quickly and efficiently.

everience seeks a Proximity & VIP Support Technician based in Paris. This position centers on providing technical support to VIP clients, aiming for a seamless and dependable experience with company services. Strong troubleshooting abilities and a focus on high service standards are essential. Main responsibilities Respond to technical issues from VIP clients, both remotely and on-site Diagnose and resolve hardware and software problems quickly and effectively Deliver attentive, professional support to maintain client satisfaction Collaborate with colleagues to uphold service quality Team culture The team at everience values creativity and collaboration. Members work together to address challenges and support each other in a lively environment.

Join our dynamic team at Meritis as a Technical Support Specialist (H/F) in Paris! As a vital part of our operations, you will be responsible for providing exceptional technical support to our clients, ensuring their needs are met with expertise and professionalism. Your role will involve troubleshooting issues, providing solutions, and enhancing user experience with our products.

Join our dynamic team at Monks as an IT Workplace Support Technician, where you will play a pivotal role in ensuring seamless IT operations. You will be responsible for providing technical support to employees, troubleshooting hardware and software issues, and assisting with system updates and installations.As a key member of our IT department, you will collaborate with various teams to enhance workplace technology and improve user experience. If you are passionate about technology and enjoy helping others, we want to hear from you!

Hello,I hope this message finds you well!My name is Ramya, and I represent Blackapple Solutions Ltd. We currently have an urgent opening for a French Field Support Specialist on a contract basis located in Paris, France. Below, you will find the detailed job description for your review. Please express your interest as soon as possible by sending your updated CV along with the details requested below so that I can forward your application to our client, NIIT. Additionally, feel free to refer any friends or colleagues who might be interested in similar roles.Kindly provide the following information at your earliest convenience:Availability/Notice Period:Current Location:Total Experience:Years of Relevant Experience:Current Salary:Expected Pay Rate:Nationality/Visa:Willingness to work in Paris, France (Yes/No):________________________________________Job Description:Role: French Field Support SpecialistLocation: Paris, FranceJob Type: Contract (3-6 months)Client: NIITResponsibilities:• Deploy packaged applications and patches.• Re-image or deploy OS images on laptops and desktops.• Resolve and troubleshoot various issues within agreed SLAs for incidents or requests.• Change backup tapes on the server according to the scheduled plan.• Utilize Altiris and SCCM for deployment solutions.• Experience with Windows Server 2012 is essential.• Configure mailboxes on Exchange Server 2010.• Set up iPhones and iPads for users to manage company emails using Mobile Iron.• Conduct patching of network ports.• Exhibit excellent customer service skills.• Collaborate effectively as part of a team.• Some travel to other locations, particularly Lille, is expected.• Manage multiple site locations.• Comfortable interacting with senior client management.• Strong understanding of SLAs, especially in high-priority incident environments.• ITIL V3 Foundation certification is preferred but not mandatory.• Proven experience in challenging environments.Best Regards,RamyaJunior IT Recruiter (UK & Europe)Blackapple Solutions Ltd8 Cherry Tree Centre, Market Street, Huddersfield,West Yorkshire, United Kingdom, HD1 2ETContact: +44-2035142336 EXT (917)Web: www.blackapple-solutions.co.uk

Join everience as an IT Kiosk Support Technician and play a critical role in providing exceptional user support. You will be the first point of contact for our clients, ensuring smooth operations of IT kiosks and troubleshooting any issues that arise. Your expertise will contribute to enhancing user experience and satisfaction.

Join our dynamic team at everience as a VIP Support Technician, where you will play a pivotal role in providing top-notch support to our valued VIP clientele. Your expertise will ensure seamless IT operations and exceptional user experience. This is a fantastic opportunity to leverage your technical skills in a fast-paced environment while engaging with high-profile clients.

Are you passionate about providing exceptional user support? Join our dynamic team at everience as a Proximity Support Technician! You will be the first point of contact for our users, assisting with technical issues and ensuring they have a seamless experience with our systems.Your role involves troubleshooting hardware and software problems, coordinating with various departments to resolve user inquiries, and maintaining a positive relationship with our clients. Bilingual proficiency in English is essential for this position, allowing you to communicate effectively with our international teams and clients.