Customer Support Engineer - Remote

Join our dynamic team as a Field Service Support Engineer II at Intuitive Surgical, a leader in minimally invasive robotic-assisted surgery. In this role, you will provide exceptional technical support and guidance to our customers, ensuring the optimal performance of our innovative surgical systems.You will be responsible for diagnosing and resolving complex technical issues, collaborating with cross-functional teams to enhance our service delivery. Your expertise will contribute to our mission of improving patient outcomes and advancing the field of robotic surgery.

Role overview The Field Service Engineer II at Intuitive Surgical, Inc. supports and services advanced robotic surgical systems in Seattle. Working on the 2nd shift, this role helps ensure these systems remain reliable and safe for both healthcare teams and patients who depend on them. Key responsibilities Troubleshoot, repair, and maintain robotic surgical equipment at customer locations Verify that all equipment meets established performance and safety standards Collaborate with multidisciplinary teams to resolve technical issues and improve operations Deliver service that contributes to customer satisfaction through timely and effective support Location and shift details This position is based in Seattle and operates during the 2nd shift.

Position Summary:We are looking for an enthusiastic and driven Technical Sales and Field Service Engineer to join our dynamic sales team. This role will focus on expanding relationships with current clients while also identifying and developing new business opportunities. The ideal candidate will possess a strong aptitude for applications engineering, provide excellent sales support, and handle field service tasks. A successful Sales Engineer will thrive in a results-oriented, fast-paced environment.This position offers extensive formal training and mentorship to help you develop a deep understanding of CaptiveAire's product offerings, marketing strategies, application engineering protocols, and effective business development techniques.

Role overview The Field Support Specialist at SPS North America is based in Seattle, Washington. This role acts as the main point of contact for clients, addressing technical support needs and focusing on building and maintaining strong customer relationships. Key responsibilities Troubleshoot technical issues for clients on-site Lead training sessions at client locations Collaborate with internal teams to enhance service delivery Support customer satisfaction through direct communication and effective problem-solving

SPS North America seeks a Field Support Specialist based in Seattle, Washington. The position centers on hands-on support for clients, with a strong emphasis on technical troubleshooting and direct, on-site assistance. Building trust through clear communication and reliable problem-solving is key in this role. Main responsibilities Identify and resolve technical issues for clients, both remotely and in person Provide on-site assistance when required to address client needs Communicate solutions and updates to clients in a clear, professional manner Focus on delivering a positive experience for every customer through effective support Role focus This role requires practical troubleshooting skills and a commitment to customer satisfaction. Success depends on the ability to listen, respond promptly, and ensure clients feel supported throughout the process.

Join our dynamic team as a Field Service Technician II, where you'll play a vital role in providing top-notch service and support to our clients in the Seattle area. This position offers the opportunity to work hands-on with innovative technologies and deliver exceptional solutions that enhance customer satisfaction.

About Industrial Electric Manufacturing (IEM)With over 75 years of experience, Industrial Electric Manufacturing (IEM) stands as North America's foremost independent manufacturer of custom power distribution systems. Initially established in Fremont, California, IEM has expanded alongside Silicon Valley, boasting an impressive manufacturing footprint of over 1.7 million square feet. Our commitment to quality and innovation has resulted in more than $1 billion in annual sales and the successful completion of over 10,000 projects across a diverse range of sectors, including technology, data centers, healthcare, and utilities. At IEM, we pride ourselves on delivering superior product quality, reliable service, and the adaptability to meet complex technical demands at scale. JOB SUMMARY:The Senior Field Service Engineer specializing in Rotary UPS Systems will focus on rotary uninterruptible power supply (UPS) distribution systems, mechanical integration, generator systems, and preventative maintenance protocols. This role demands advanced technical skills, mechanical proficiency, and robust field experience with electrical control systems and rotating equipment, such as generators and flywheels. Exceptional troubleshooting abilities and a dedication to providing high-performance power solutions in environments like data centers, hospitals, industrial sites, and utility-scale operations are crucial.This position differs from traditional UPS engineering roles, as familiarity with static UPS systems may not be beneficial. The ideal candidate will possess hands-on experience with mechanical systems and rotary equipment, confidently commissioning complex power systems in the field. As the primary expert, you will oversee the deployment of large-scale RUPS systems, resolve technical challenges, and provide training to others. Additionally, you will deliver technical support for software and hardware issues on-site across North America, performing start-ups, retrofits, and maintenance. This role will require close collaboration with IEM's cross-functional teams to integrate current and emerging technologies, commission intricate generator and RUPS systems, optimize existing power infrastructure, and ensure smooth operation of our power products according to the specified design and sequence of operations (SOO). You will also be the main contact for all field service personnel regarding RUPS startup, generator assistance, preventative maintenance, 24/7 emergency response, and remote technical support.

Role Overview SPS North America is hiring a Field Support Specialist (also referred to as Office Support Specialist) in Seattle, Washington. This position reports to Client Services Leadership and is central to maintaining our service standards. The role covers a range of responsibilities, from managing shipping and print projects to being the welcoming presence at the front desk. Key Responsibilities Front Desk and Guest Services Welcome guests and clients, delivering a high-quality concierge experience. Oversee lobby operations, including security protocols and global call routing. Logistics and Mail Handling Coordinate all inbound and outbound shipments. Follow both manual and electronic chain-of-custody processes for priority packages. Production and Reprographics Operate Multi-Functional Devices (MFD) for printing, binding (GBC, Velo, Coil), and digital scanning tasks. Keep all equipment in top condition through proactive maintenance and toner management. Office and Facility Upkeep Keep conference rooms, pantries, and common areas ready for use at all times. Manage inventory and ensure supplies remain stocked.

Join oumi as the Director of Field Engineering, where you will lead a dynamic team focused on delivering innovative engineering solutions. In this pivotal role, you will be responsible for overseeing field operations, ensuring project success, and driving technical excellence.Your leadership will help shape the future of our engineering practices, fostering an environment of collaboration and continuous improvement. You will work closely with cross-functional teams to align engineering strategies with business objectives.

Join our compassionate team at Mindful Support Services as a Client Care Coordinator, where you will play a pivotal role in enhancing the client experience. Your primary responsibility will be managing client relationships, ensuring their needs are met with empathy and professionalism. You will serve as a vital link between clients and our services, providing support and guidance to help them navigate their journey.

Quadient seeks a Field Service Technician I based in Seattle. This entry-level position supports clients by installing, maintaining, and repairing Quadient's mailing and shipping equipment. The main goal is to keep client systems operating reliably and to deliver dependable service. Key Responsibilities Install mailing and shipping equipment at customer locations Carry out routine maintenance to ensure equipment remains in good working order Troubleshoot and repair technical problems as they come up Interact directly with clients to answer questions and support their needs Requirements Comfort with technical tasks and an eagerness to learn new systems Clear communication skills and a focus on customer service Strong attention to detail during installations and repairs

About UsFounded in 2013 and headquartered in New York, Service Measure (SM) is a leading field data collection firm that thrives on tackling challenges where automation falls short. Our dedicated teams operate across Europe and North America, specializing in the meticulous collection of data through counting features, capturing images, recording videos, and detailing surroundings to empower informed decision-making.Project OverviewWe aim to enhance a popular mapping service by conducting comprehensive field surveys at various public transport stations.Role ResponsibilitiesAs a Field Surveyor, you will be assigned specific stations to survey on designated days. Your primary tasks will involve utilizing a mobile device to gather station attributes and chart pathways from the entrance to the platforms. Attention to detail and proficiency with technology are essential for this role.Project DurationThis is an ongoing project, and we are eager to welcome a new member to our team.Work ScheduleThe work schedule is Monday through Friday, totaling 40 hours per week.

RR Donnelley seeks an Office Services Support Specialist based in Seattle. This position plays a key role in handling daily administrative and operational duties that keep the office organized and efficient. Role overview The Office Services Support Specialist contributes to smooth office operations by managing a variety of tasks. This includes supporting team productivity and maintaining the quality standards expected within the workplace. What you will do Carry out administrative responsibilities to support office functions Assist with operational tasks that help the team work efficiently Maintain a focus on quality in all assigned duties Location This role is based in Seattle.

As a Technical Field Specialist at tsmg, you will play a crucial role under the guidance of the Field Operations Manager, closely collaborating with the Operations Lead. This position involves providing direct technical assistance in the development, preparation, execution, and post-processing of field data collection experiments and pilots.You will be the in-field coordinator for these initiatives, actively participating in data collection while overseeing less technical field operators to ensure operations align with the requirements set forth by the Field Operations Manager, Operations Lead, and Client Program Managers and Engineers.This position presents an exciting opportunity to contribute to groundbreaking projects at a leading technology firm.

Axon Enterprise, Inc. is hiring a Technical Field Deployment Engineer to support 911 systems. This remote position is based in Seattle, Washington. The role centers on helping public safety agencies deploy and integrate advanced emergency response technology. Key responsibilities Collaborate with internal teams and clients to deliver and implement 911 solutions Troubleshoot technical issues in the field to maintain system reliability Train and support clients using Axon's emergency response products Monitor and ensure the reliable operation of deployed systems in real-world settings Remote work This role is fully remote, with a home base in Seattle, Washington.

ABOUT THE ROLEThe Environmental Services and Event Support Assistant is essential in maintaining a clean and organized environment across all museum locations. This role includes performing both standard and specialized cleaning tasks, as well as setting up rooms for events.FSLA STATUS: On-Call, Non-ExemptREPORTS TO: Facilities Operations Assistant ManagerCOMPENSATION: $22.76 per hourKEY RESPONSIBILITIES:Environmental ServicesExecute daily janitorial tasks, including cleaning, dusting, mopping, and polishing various surfaces such as bathroom fixtures, counters, doors, and furniture. Ensure a high standard of cleanliness throughout the facilities.Restock supplies in restrooms and throughout the museum.Adhere to all facility standards and procedures while performing cleaning duties.Provide immediate response to spills, manage environmental remediation, handle hazardous waste disposal, and conduct industrial cleaning as needed.Collect, transport, and dispose of compost, recycling, and waste materials.Conduct hard surface floor care, including sweeping, mopping, and maintaining carpets and upholstery through vacuuming and spot cleaning.Utilize various cleaning equipment effectively, including manual and battery-powered devices, ensuring proper maintenance of cleaning carts and equipment.Demonstrate proficiency in the safe handling of cleaning chemicals and equipment, adhering to safety and quality standards.Regularly inspect work areas, reporting any maintenance needs, including lighting issues and minor damages.Collaborate with the Security Department to monitor the condition of art and report any irregularities in secured areas.Assist during severe weather, emergencies, and evacuations.Perform manual tasks as required, including operating automatic floor scrubbers and other maintenance equipment.Monitor supplies and communicate needs to the supervisor.

Become a Catalyst for Change at Axon.At Axon, we are dedicated to the mission of Protecting Life. We are innovators tackling society's most pressing safety and justice challenges through our portfolio of devices and cloud-based software solutions. We believe in collaboration, engaging openly and empathetically with diverse perspectives from our customers, communities, and each other.Life at Axon is dynamic, challenging, and filled with purpose. Here, you will have the opportunity to take ownership and initiate meaningful change. You will continuously develop your skills while contributing to a mission that truly matters in a company that values your contributions.Your ImpactAs a Senior Engineer on our team, you will play a pivotal role in the architectural decisions that define our product offerings. You possess a deep understanding of cloud services that demand high availability and consistent performance. Your passion for utilizing the latest open-source technologies is matched by your ability to leverage system design expertise to make sound technical choices for robust systems.You excel at navigating competing engineering trade-offs while employing empathy to discern innovative solutions to our customers' challenges. Collaborating closely with product managers and designers, you will ensure that we are creating the right solutions that meet our customers' needs. Additionally, you take pleasure in mentoring fellow engineers, serving as an active teacher to elevate the skills of your colleagues.Join a passionate, mission-driven team committed to making a positive impact on the lives of first responders and the communities they serve.

Join our dynamic team as a Manufacturing Operator (Laser Assembler / Tech II) in Seattle, WA! We are looking for motivated individuals who are eager to contribute to our innovative manufacturing processes. In this role, you will operate laser assembly equipment, ensuring high-quality production standards while adhering to safety protocols.As part of our team, you will have the opportunity to grow your skills and advance your career in a supportive environment that values collaboration and continuous improvement.

Join our dynamic team as a Manufacturing Operator specializing in Laser Assembly. In this role, you will be responsible for operating laser machinery and ensuring top-quality assembly processes. Your precision and attention to detail will contribute significantly to our production goals while maintaining safety and efficiency.