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Customer Support Representative

HeimstadenAmsterdam
On-site Full-time

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Experience Level

Entry Level

Qualifications

Strong communication skills in English; proficiency in Dutch or other languages is a plus. Ability to work effectively in a team and independently. Excellent problem-solving abilities and attention to detail. Prior experience in customer service is preferred but not mandatory.

About the job

Heimstaden is hiring a Customer Support Representative in Amsterdam. This position serves as the first point of contact for customers, handling questions and requests across multiple channels. The aim: deliver prompt, helpful service and ensure customer satisfaction with every interaction.

What You Will Do

  • Respond to customer inquiries through phone, email, and chat
  • Resolve issues efficiently and follow up as needed
  • Maintain a friendly, professional approach in every conversation
  • Work closely with team members to provide consistent support

Who We’re Looking For

  • Enthusiastic about helping others
  • Strong problem-solving skills
  • Comfortable working in a busy setting
  • Positive attitude and willingness to learn

About Heimstaden

Heimstaden is a leading residential real estate company dedicated to providing high-quality homes and exceptional customer service. With a strong presence in Europe, we focus on creating long-lasting relationships with our tenants and communities. Join us to make a difference in the lives of our customers!

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