Customer Support Specialist at Azbuka | Dublin

AzbukaDublin, Dublin, Ireland

On-site Full-time

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Experience Level

Entry Level

Qualifications

What You'll Love About This RoleA strong passion for literature and supporting a community of readers. Enjoy working in a collaborative environment that values creativity and innovation. A desire to engage with customers and help them make the most of their literary experiences. Your ResponsibilitiesProvide exceptional support to our customers through various channels including email, chat, and phone. Assist customers with inquiries related to our products and services. Resolve customer issues efficiently and empathetically. Collaborate with team members to improve service processes and customer satisfaction. Stay informed about our offerings to provide accurate information. Required SkillsExcellent communication skills, both written and verbal. Ability to work effectively in a fast-paced environment. Strong problem-solving skills and attention to detail. Proficient in using customer support software and tools. A positive attitude and a passion for helping others.

About the job

At Azbuka, we are passionate about the transformative power of literature. Our mission is to create a more empathetic and imaginative world by providing captivating stories that can be accessed and shared by everyone, at any time, from anywhere. We are dedicated to building a global community of readers through our charming 'corner bookshop' chain, engaging online book clubs, and streaming subscription service, which offers thousands of audiobooks and e-books in multiple languages.

We are currently seeking a Customer Support Specialist to join our dynamic team.

About Azbuka

At Azbuka, we celebrate diversity and inclusion within our workforce. We pride ourselves on fostering a culture where every employee feels comfortable expressing their authentic self. Our team is dedicated to hard work, collaboration, and supporting one another, with a focus on the physical and mental well-being of our employees. We offer competitive compensation and benefits packages, and we are committed to being an equal opportunity employer, welcoming applicants from all backgrounds.

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Customer Support Specialist

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Full-time|€65K/yr - €90K/yr|On-site|Dublin, Dublin, Ireland

At Azbuka, we believe in the transformative power of literature. Our mission is to cultivate a more empathetic and imaginative world through stories that resonate with people everywhere. By creating a vibrant community of readers, we connect individuals through our charming 'corner bookshop' network, engaging online book clubs, and a diverse streaming service offering thousands of audiobooks and e-books in numerous languages.We are currently seeking a dedicated Customer Support Specialist to enhance our team.

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Product Expert - Customer Support at Omni | Dublin

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Feb 21, 2026

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Customer Support Specialist at Azbuka | Dublin

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About Azbuka

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