About the job
About Meshy
Meshy, headquartered in Silicon Valley, is at the forefront of 3D generative AI technology, dedicated to the mission of Unleashing 3D Creativity. We are transforming the way 3D content is created, enabling both professional designers and creative enthusiasts to effortlessly produce high-quality 3D assets in mere minutes using simple text or images. What once took extensive time and resources is now streamlined into a quick and cost-effective process.
Our talented team consists of leading experts from the fields of computer graphics, artificial intelligence, and 3D art, with alumni from prestigious institutions such as MIT, Stanford, and Berkeley, and experience from top tech companies like Nvidia and Microsoft. With a global presence, our diverse culture fosters innovation and collaboration to address 3D challenges worldwide. Meshy has successfully raised $52 million in funding, backed by renowned venture capital firms such as Sequoia and GGV.
As a market leader, Meshy has been recognized as the most popular 3D AI tool by A16Z Games in their 2024 report, and ranks first in website traffic with over 3 million visits each month, serving more than 5 million users and generating over 40 million 3D models.
Our founder and CEO, Yuanming (Ethan) Hu, holds a Ph. D. from MIT in graphics and AI and is the creator of the acclaimed Taichi GPU programming language, a project that has garnered over 27,000 stars on GitHub and is utilized by over 300 institutions globally.
About the Role
We are seeking a dedicated Customer Support Specialist to develop an exceptional support experience from the ground up. In this pivotal role, you will serve as the primary point of contact for our users, addressing inquiries, resolving issues, and translating feedback into actionable insights. This position is high-impact and collaborative, working closely with various departments to enhance our user experience.
