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Customer Support Specialist (m/f/d)

On-site Full-time

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Experience Level

Experience

Qualifications

Excellent communication skills in both German and English. Strong problem-solving abilities and a customer-oriented mindset. Experience in customer service or a related field is preferred. A team player who thrives in a dynamic environment.

About the job

The Customer Support Specialist role at Bosch Group centers on helping customers with their questions and ensuring they have a smooth experience with Bosch products and services. This position is based in Berlin and involves direct interaction with customers, handling inquiries, and resolving issues efficiently.

What you will do

  • Respond to customer queries and provide clear, helpful information
  • Work to resolve issues and ensure customer satisfaction
  • Support customers throughout their experience with Bosch products and services

What we look for

  • Interest in delivering excellent customer service
  • Strong communication skills
  • Motivation to contribute to the team’s success

This role offers the chance to play an important part in Bosch Group’s commitment to quality service and customer care.

About Bosch Group

The Bosch Group is a global leader in technology and services. We strive to create solutions that improve the quality of life for people all around the world. Our commitment to innovation and sustainability drives us to provide high-quality products and services, making us a trusted partner in various industries.

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