Insify logoInsify logo

Customer Support Specialist - Remote

InsifyAmsterdam
Remote Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Experience Level

Entry Level

About the job

Your Role as a Customer Support Specialist
 
Insurance can often be tedious, complicated, and filled with fine print. At Insify, we are changing the game. We are building the most modern business insurer in Europe, tailored specifically for entrepreneurs and freelancers. No fuss, just speed and transparency.
 
As the new face (and voice) of our customer service, you won’t just be a 'help desk agent.' You will be a true ally to entrepreneurs.
 
What You Will Do:
 
You’ll be at the core of our operations. You will engage with passionate entrepreneurs daily who need assistance in protecting their dreams.
 
Be the Hero: You will respond to inquiries via chat, phone, and email. No scripts here, just genuine conversations.
Contribute to Improvement: If you notice customers repeatedly facing the same issue, you will pinpoint it and collaborate with our developers to enhance our product.
Facilitate Onboarding: You will guide new customers smoothly through the process, ensuring they are insured within two minutes.
Quality First: You won't aim for quick resolutions but rather strive to provide a 'wow experience.'

About Insify

Insify is revolutionizing the insurance industry by offering a transparent, fast, and efficient service tailored for entrepreneurs and freelancers in Europe.

Similar jobs

Browse all companies, explore by city & role, or SEO search pages. View directory listings: all jobs, search results, location & role pages.

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.