Customer Support Specialist

Skillsoft is looking for a Project Manager based in the Netherlands who will work remotely. This position plays a central role in guiding projects from initial planning through to successful delivery, ensuring alignment with business objectives and organizational standards. Role overview The Project Manager will oversee project timelines, budgets, and quality benchmarks. This includes managing risks and maintaining a strong focus on meeting stakeholder expectations. The role involves close collaboration with clients, internal teams, and external partners to coordinate resources and address challenges as they arise. Key responsibilities Lead the planning, execution, and delivery of projects that support Skillsoft’s goals Ensure projects are completed on schedule, within budget, and meet quality standards Act as the main point of accountability throughout the project lifecycle Coordinate resources, manage dependencies, and proactively resolve issues Promote continuous improvement and support operational excellence Requirements Significant project management experience Fluency in both Dutch and English Strong leadership and organizational skills Ability to collaborate effectively with clients and internal teams This remote role offers the chance to support organizations in recognizing and developing their skills, helping drive ongoing growth and measurable business value.

Role overview Skillsoft is looking for a Regional Marketing Manager based in the Netherlands. This is a fully remote position. The role centers on shaping and carrying out marketing strategies tailored to the region, in close partnership with teams across the company. What you will do Create and deliver marketing initiatives aimed at strengthening Skillsoft’s brand presence in the region Work with colleagues from different departments to coordinate campaigns and projects Study market trends and customer insights to inform and adjust marketing activities Prioritize customer engagement and look for ways to improve campaign results

Join Our Team as a Senior ServiceNow Project Manager!Location: Fully Remote (Netherlands) | Client Engagements: Occasional MeetingsEmployment Type: Full-TimeAbout highmetric - Your Next Career MoveAt highmetric, we pride ourselves on being an elite ServiceNow partner that leverages AI technology to unlock true value on the Now Platform. As a trusted partner for enterprise leaders, we blend industry insight, human-centered design, and advanced AI to guide organizations through transformation and growth with confidence.With over 20 years of experience in maximizing the capabilities of the ServiceNow AI Platform, we stand as one of the largest dedicated ServiceNow partners, focused on empowering enterprises to implement reliable AI that fosters sustained business success.Your RoleIf you are a strategic and proactive leader who excels in dynamic, client-facing environments, we want you on our team. You will adeptly navigate complexity, prioritize effectively, and deliver exceptional results. As a Senior Project Manager, you will spearhead large-scale ServiceNow initiatives, mentor project teams, and ensure client satisfaction at every phase of the project.Are you ready to advance your career and create impactful change? Join highmetric today!Your ResponsibilitiesOversee comprehensive ServiceNow projects and programs from initiation to completion, ensuring adherence to project scope, budget, and timelines.Act as a liaison between business and technical teams, aligning project objectives with client goals and outcomes.Establish and oversee project scope, milestones, and deliverables, ensuring clear and proactive communication of progress to stakeholders.Facilitate agile ceremonies and client meetings, promoting collaboration and accountability across all teams.Manage budgets and forecasts, analyze profitability, and guarantee accurate billing and reporting.Proactively identify and address risks to maintain project momentum and client satisfaction.Guide and mentor project teams, cultivating a culture of ownership, agility, and continuous improvement.Contribute to delivering excellence throughout all phases of the project lifecycle.

Lead and manage installation teams on electrical engineering projects across the Netherlands, starting directly from your home to various project sites.You will oversee the entire construction process: planning, quality assurance, and execution.Job HighlightsLeadership of installation teams in electrical retail projectsWork across diverse locations throughout the NetherlandsCommute directly from home to project locationsResponsible for planning, quality, and progress at the siteWhat We OfferCompetitive salary based on your knowledge and experienceEmployment terms according to the collective labor agreement for the metal industryA company van, professional tools, phone, iPad, and workwearExtensive training and development opportunities within Waterman and VDK GroupCareer advancement possibilities within the organizationAccess to excellent tools and materials to perform your work professionallyA relaxed work atmosphere with enjoyable outings and activitiesAttractive employee discounts at well-known stores and premium brandsYour ResponsibilitiesDirecting and mentoring technicians and subcontractorsCoordinating tasks and monitoring scheduling and qualityPreparing and organizing tasks and materialsIdentifying and documenting additional and reduced workEnsuring safety, order, and cleanliness on the work siteYour ProfileA vocational qualification (MBO-4) in Electrical Engineering or equivalentSeveral years of experience in the electrical installation industryPossession of VCA VOL and a driver’s license BStrong leadership and organizational skillsCustomer-oriented and quality-conscious mindsetIf you don’t meet every requirement but are ambitious, we would love to hear from you.Work EnvironmentBase Location: Departing from home to project sitesRegion: Projects across the NetherlandsTeam: Experienced technicians, project managers, and team leadersProject Type: Electrical installations within retail environmentsWork Environment: Dynamic construction sites with plenty of varietyAbout UsWaterman is the specialist in electrical retail installations, supporting major retail organizations with comprehensive solutions in electricity, plumbing, and climate control.From consulting and design to execution and management: our focus is on speed, quality, and complete customer satisfaction.What sets Waterman apart:Strong focus on retail and national chainsHigh turnover projects across the NetherlandsCombination of assembly, service, and project-based workWorking with fixed teams and clear leadership

Are you passionate about meticulous planning and maintaining composure in high-pressure situations? Do you thrive on social trends and enjoy creating exciting projects for renowned brands? If so, we have an exciting opportunity for you!Connecting ForceAs a Senior Project Manager, you will play a crucial role in various campaigns and clients: assisting in the execution of productions and guiding branded content projects. You will keep a diverse team aligned while collaborating with clients, account managers, strategists, creatives, designers, partners, and video producers. It is essential to ensure that all stakeholders are on the same page, requiring clear communication and the ability to prioritize main issues over minor ones.You will oversee schedules, ensuring that no detail or agreement is overlooked, driving content quality, and monitoring whether we are meeting the media KPIs for our branded content collaborations. While you will have a support team around you, your leadership will ensure that everyone knows their roles and responsibilities. You are the driving force, managing planning, budgeting, content, agreements, and team coordination.Diverse Work EnvironmentThe combination of productions and branded content projects offers you a dynamic work environment with ample opportunities to learn and explore. From producing commercials for Fernandes to overseeing and launching native host reads across 12 different podcasts, recording a YouTube video with Bankzitters, or shooting the latest viral Reel for NS, no two days will be the same. You will be part of a team of five other project managers, allowing you to collaborate and brainstorm on your projects or market developments.About YUNEWe are a social content agency based in Amsterdam with a mission: to humanize brands. This human-centric approach is felt in our workplace; we are inclusive and welcome everyone's opinions. We work with prestigious brands such as NS, SPA, Makro, Mitsubishi, Tony Chocolonely, and VTech. In addition to Yune, you will collaborate with colleagues from the media agencies Initiative and UM, who share the same roof, enhancing synergy and collaboration.

At Skillsoft, we recognize that skills are the driving force behind growth. Our mission is to equip every organization and learner with the tools they need to adapt to change and foster continuous development.Join Our Team as an Inside Sales Account ManagerSkillsoft is expanding its global outreach to small and medium-sized businesses (SMBs) and previously engaged enterprise clients. We are searching for a proactive, customer-centric Inside Sales Account Manager who will focus on accelerating our growth. This role is integral to managing a diverse portfolio of existing small clients, dormant enterprise accounts, and low-complexity new opportunities. You will play a vital role in driving client reactivation, retention, and pipeline development while being the main contact for our Instructor-Led Training (ILT) solutions. The ideal candidate will demonstrate strong organizational skills, responsiveness, and a disciplined outreach strategy to optimize engagement and revenue across your assigned accounts.Key Responsibilities:Revenue Growth & Pipeline Development: Propel high-velocity revenue through targeted outreach and effective customer engagement. Consistently meet and exceed pipeline and quota targets across new, reactivation, and upsell opportunities.Customer Engagement & Retention: Implement a digital-first engagement strategy (including email, phone, LinkedIn, and automated processes) to swiftly establish rapport, identify customer needs, and propose suitable ILT training programs and learning pathways.Operational Excellence: Ensure accuracy in order processing, payments, and course registrations. Take ownership of managing inquiries, follow-ups, and collaborate cross-functionally with various departments.Sales Motion Alignment: Function within a fast-paced sales cycle focused on reactivation, retention, and small-ticket new opportunities. Maintain a disciplined approach, demonstrate strong responsiveness, and ensure consistent pipeline activity.Tools & Systems Utilization: Leverage CRM tools, Sales Intelligence, LinkedIn Sales Navigator, and automated sales plays to support effective forecasting and pipeline management.

About UsWith over $300 million in annual recurring revenue (ARR) and a trajectory of consistent growth, Optro stands as the premier platform for audit, risk management, ESG, and information security. Our award-winning technology is utilized by over 50% of the Fortune 500 companies, including 7 of the top 10, empowering them to advance their businesses with enhanced clarity and agility. Our customers rate us highly, with Optro achieving top rankings on G2.com and Gartner Peer Insights.At Optro, we cultivate an environment that inspires innovation and pride in our achievements. Every day, we focus on finding new ways to support our customers while contributing positively to our company and the communities around us. Our collaborative spirit and commitment to breaking down barriers have earned us recognition as one of the 500 fastest-growing tech companies in North America for seven consecutive years, as ranked by Deloitte!Why Join Us?As a Customer Success Manager at Optro, you will be instrumental in ensuring client success and satisfaction. Serving as the primary liaison for our customers, you will collaborate closely with them to grasp their needs, maximize the value derived from our products and services, and foster lasting relationships. This is a remarkable opportunity to contribute to the expansion of a vibrant company and significantly impact our clients' journeys.*This is a remote position based in the Netherlands, following a work schedule aligned with the CET time zone.Key ResponsibilitiesAccount Management: Build and sustain robust relationships with key customer stakeholders, crafting strategic plans that align with their business goals to drive shared success and growth.Product Expertise: Keep updated on product developments and features, offering customers valuable insights on leveraging our solutions to meet their specific needs.Issue Resolution: Proactively identify and resolve customer issues, working alongside internal teams to ensure prompt and effective solutions.Feedback Gathering: Collect customer insights and feedback, advocating for their needs within the organization to drive product enhancements.Training and Development: Facilitate group sessions to empower customers in maximizing the value of our products and services through ongoing education and support.

Join AuditBoard as a Customer Success Manager and play a pivotal role in ensuring our clients achieve maximum value from our platform. This fully remote position is perfect for individuals who thrive on building relationships and delivering exceptional customer experiences.Your responsibilities will include managing client accounts, providing training and support, and collaborating with cross-functional teams to enhance customer satisfaction. We are looking for a proactive individual who can anticipate client needs and drive engagement.

Join our dynamic team at MSX International as a Project Manager, where you will oversee and drive project initiatives that enhance our operational excellence and client satisfaction. Your leadership will be pivotal in ensuring project goals are met within timelines and budget constraints.

Job OverviewEngage in the installation of electrical systems within retail environments.Work on diverse projects across the Netherlands.Commute from home to various project sites.Be part of a close-knit family-owned business in the installation technology sector.Realizing Electrotechnical Installations in Retail ProjectsAs an Electrotechnical Installation Technician for Retail, you will be involved in a variety of retail projects throughout the Netherlands. Each day, you will leave from home in your company van to different project locations, where you will implement electrical installations in stores, shopping centers, supermarkets, and both historical and newly constructed buildings.In this role, you will ensure that installations are executed safely, neatly, and according to schedule. You will collaborate with colleagues, contractors, and project teams, delivering visible craftsmanship on-site.Working as an Electrotechnical Installation Technician for Retail, you will join a team of technicians, project leaders, and preparers, contributing to projects in the retail sector. This position also offers opportunities for further development within the field of electrotechnics.What We OfferA competitive salary aligned with your skills and experience.Employment conditions in accordance with the Metal & Technology collective labor agreement, including 25 vacation days and 13 ADV days.Pension accrual with PMT.A permanent contract from the start.Provision of a company van, professional tools, a laptop, and work clothing.Extensive training and development opportunities within Waterman and VDK Groep.An informal work atmosphere with team outings, barbecues, and activities, including a dedicated bar.Attractive employee discounts at well-known retailers and reputable brands.Your ResponsibilitiesIn your role as an Electrotechnical Installation Technician for Retail, you will be responsible for the installation and delivery of electrical systems.Installing electrical systems in new retail locations.Assembling lighting fixtures and completing installations.Collaborating with contractors during the construction phase.Testing and commissioning electrical installations.Documenting technical specifications.Your ProfileRelevant technical certifications in electrotechnics.Possession of a VCA certificate.Proficient command of the Dutch language.Valid driver's license B.Structured and customer-oriented working attitude.If you don’t meet all the criteria but are ambitious, we would still love to hear from you.Work EnvironmentLocation: Commute from home to project sites.Region: Netherlands.Team: Installation technicians.

Role overview jobgether is seeking a Project Manager / Content Manager based in the Netherlands. This hybrid position blends project oversight with direct involvement in content management. The role involves coordinating several projects at once, keeping schedules on track, and upholding quality standards throughout each phase. Main responsibilities Plan, execute, and close projects within established deadlines Oversee content creation and management for a range of initiatives Guide and support a team to achieve project objectives Ensure all deliverables meet quality expectations Collaborate closely with cross-functional teams to maintain alignment Requirements Proven project management skills and familiarity with established methodologies Strong communication and organizational abilities Keen attention to detail and a proactive approach to solving problems Interest in content creation and management Ability to work well with colleagues from different teams

Your Opportunity in the Benelux Commercial B2B Team at ESN & More!As a Field Sales Manager (gn), you will play a pivotal role in driving volume and profit targets while adhering to established sales concepts and budgets. If you have a strong background in retail and a passion for advancing the ESN & More Nutrition brands, we invite you to connect with us and become an integral part of our team.Your Mission:Foster and nurture robust relationships with store managers and franchisees, focusing on profitability and identifying new market opportunities.Drive sales by understanding customer needs and recommending appropriate product quantities and varieties that align with our company goals.Secure and negotiate optimal placements for promotional materials and activities while ensuring compliance with our economic guidelines.Implement effective in-store product displays through visual merchandising and promotional materials.Identify and evaluate growth opportunities within your designated sales territory, continuously monitoring market trends and competitor activities.Compile weekly trade reports and share them with the Key Account Team.

Are you passionate about helping partners enhance their business and build strong, long-lasting relationships? If you are commercially driven, proactive, and familiar with technical B2B sales, Gallagher Europe has an exciting opportunity for you in Central/Southern Netherlands. Your Role as Account Manager:As an Account Manager, you will serve as a trusted partner for dealers in the Central or Southern Netherlands region, acting as their primary point of contact. Your mission goes beyond merely selling Gallagher products; it is to help dealers strengthen their market position, increase their revenue, and achieve sustainable growth. Through collaborative planning, regular visits, and practical support, you will ensure our dealers' success.You will succeed if you…Position Gallagher as a genuine growth partner, not just a supplier.Develop annual growth plans with each dealer and ensure successful execution.Build trusting, long-term relationships with dealers, retailers, fencing contractors, and traders.Identify upsell and cross-sell opportunities that add value for the dealer.Recruit and onboard new dealers to expand our regional presence using the ‘Gallagher Way of Selling’.Support dealers in utilizing Gallagher tools, marketing activations, and digital solutions.Utilize our CRM system (SuperOffice) to track activities, insights, and commercial performance.Your goal: empower every dealer in your region to grow alongside Gallagher.Who Will You Collaborate With?You will report to the commercial manager for your language region and work closely with:Livestock specialistsInternal Customer ManagersMarketing, Key Account Managers, and customer service teamsDealers, retailers, and potential new partners in your regionWhat Do We Offer You?A salary ranging from €3,000 to €4,000 gross per month (based on 40 hours), depending on knowledge and experience.

Join our dynamic team at Sopra Steria as an IT Project Manager in Groningen. We are looking for an experienced professional who can lead impactful projects, ensuring timely and successful delivery while managing stakeholder expectations effectively.

Role overview jobgether is hiring an Executive Project Manager to join the team in the Netherlands. This position leads significant projects that influence the company’s direction. Success depends on working closely with teams from different departments to deliver results on time and within budget. What you will do Direct large-scale projects from start to finish Coordinate with cross-functional teams to set goals and define deliverables Oversee resources and schedules to achieve project targets Monitor and address risks as projects progress Encourage ongoing improvements throughout each project Requirements Strong strategic thinking and leadership abilities Proven experience managing complex projects Skilled at collaborating across different teams and levels Demonstrated commitment to meeting objectives and driving progress

Role Overview Monks is looking for a Mid-Level Project Manager based in the Netherlands. This role centers on managing projects from start to finish, working closely with colleagues from different specialties to deliver results that meet our standards for quality and timeliness. What You Will Do Oversee projects and ensure they progress according to plan Coordinate with cross-functional teams to align on goals and deliverables Address challenges as they arise, helping teams stay on track Maintain a positive and productive team atmosphere What We Value Clear communication and collaboration Strong organizational and leadership skills A commitment to delivering high-quality work on schedule

About ControlUpAt ControlUp, we revolutionize the workplace by fostering an autonomous environment where daily operations seamlessly manage themselves. As a frontrunner in Digital Employee Experience (DEX), we integrate IT operations and employee engagement into a robust platform tailored for contemporary workplace management. Our innovative approach combines real-time monitoring, automation, and proactive issue resolution, empowering IT teams to avert challenges before they disrupt employee productivity. With ControlUp, we simplify IT operations, enhance employee efficiency, and transform the workday into a fluid experience. Experience the future of work with a single, powerful platform that eliminates tool clutter and optimizes time management. The Role of Account ManagerIn this dynamic role, you will oversee a diverse portfolio of approximately 200 accounts, balancing both personalized engagement and digital interactions. Your primary focus will be managing the post-sale relationship, ensuring customer success, and driving improved return on investment (ROI) through our comprehensive product offerings. This position is pivotal in renewing our business commitments within the United Kingdom and collaborating with new business sellers across geographically designated teams (PODs), ensuring customer value remains at the forefront of our operations. Who We Are SeekingWe are in search of a proactive communicator and a collaborative team player. Ideal candidates are lifelong learners who strive for excellence, are organized, and can effectively prioritize their efforts. Your commercial acumen and interpersonal skills will be essential in building and nurturing long-lasting relationships with customers and partners, positioning you as their trusted advisor while understanding their unique business needs. Internally, you will forge strong collaborations with colleagues globally, including our teams in the United States, embracing and leveraging the richness of diversity.Key ResponsibilitiesEngage with customers to align their goals with our innovative solutions.Collaborate closely with Customer Success Managers, Solution Engineers, and Professional Services to deliver an exceptional customer experience.

We are seeking a dynamic and results-oriented Account Manager to join our dedicated sales team in the Southern Netherlands. In this pivotal role, you will be responsible for managing key client relationships, driving sales growth, and ensuring exceptional service delivery. Your expertise in understanding client needs and market trends will play a crucial role in fostering long-term partnerships and achieving our business objectives.

Join Somfy Group as a Future Channel Manager in the Netherlands and take your career to the next level. In this role, you will be responsible for developing and implementing strategic channel initiatives that drive sales growth and enhance our presence in the market. You will collaborate with cross-functional teams to optimize channel performance and ensure customer satisfaction.