Customer Support Technician

Join Bosch Group as a Technical Support Specialist in our Remanufacturing Projects. This role offers an exciting opportunity to contribute to innovative projects in a dynamic environment. You will be responsible for providing technical assistance and support to our team, ensuring high-quality standards and effective problem resolution.

Join Segula Technologies as an IT Support Specialist focused on engine calibration software. In this full-time position, you will play a crucial role in providing technical support and troubleshooting for our innovative software solutions. We are looking for a motivated individual who is passionate about technology and eager to contribute to our dynamic team.

Join AFRY as a Project Management Analyst in our vibrant Curitiba office. We are looking for a motivated individual who is passionate about driving successful project outcomes and enhancing operational efficiency. Your role will involve working collaboratively with cross-functional teams to ensure that projects are delivered on time and within scope. You will have the opportunity to develop your skills in project management methodologies while contributing to innovative solutions that meet client needs.

The Technical Planner (PL) role at Bosch Group in Curitiba supports the coordination and optimization of technical operations. This entry-level position is designed for recent graduates or those beginning their careers in technical planning. Role overview As a Technical Planner, collaboration with cross-functional teams is central to the work. The focus is on planning and supporting the execution of technical projects, helping to keep processes efficient and on track. Who this role suits This position is well suited for individuals starting out in their careers who want to gain hands-on experience in technical project planning within a large organization. Key responsibilities Assist with the planning and execution of technical projects Work closely with various teams to support operational efficiency Contribute to process improvements within technical operations

We are seeking a talented and motivated CX Project Manager with a strong background in Genesys Cloud to join our dynamic team. In this role, you will lead customer experience projects, ensuring successful implementation and optimization of our clients' cloud solutions. Your expertise will directly contribute to enhancing client satisfaction and business outcomes.Key responsibilities include managing project timelines, collaborating with cross-functional teams, and utilizing your technical knowledge to provide innovative solutions. If you are passionate about customer experience and have a proven track record in project management, we would love to hear from you!

Role Overview Segula Technologies is hiring a Building Maintenance Analyst focused on civil projects in Curitiba. This full-time position centers on maintaining the integrity and performance of company infrastructure. The role combines analytical work with hands-on building maintenance tasks to support ongoing civil projects. What You Will Do Monitor and assess the condition of buildings and related infrastructure Support ongoing civil projects by identifying maintenance needs and recommending solutions Apply practical experience to ensure facilities remain functional and safe What We Value Strong analytical skills applied to building maintenance and infrastructure Hands-on experience in civil project environments Attention to detail and a proactive approach to problem-solving

Key Responsibilities:Manage, Structure, and Optimize CRM Journeys: Develop, review, and enhance automation flows across email, WhatsApp, and push notifications, focusing on engagement, reactivation, retention, and conversion throughout the customer lifecycle.Monitor End-to-End Performance: Analyze user behavior within funnels, track metrics across channels, identify bottlenecks, opportunities, and necessary prioritizations. Ensure a 360º view of the user and data-driven decision making.Collaborate Closely with Product and Business Teams: Ensure squad initiatives align with the company’s strategic goals, contributing insights, planning, and tactical direction.Lead Growth Experiments and Tests: From hypothesis development to execution and result analysis, conduct A/B tests, channel experiments, landing page optimizations, and evolve acquisition flows.Support and Optimize Acquisition, Activation, Retention, and Revenue Funnels: Drive key metrics such as CAC, activation, LTV, churn, and engagement—always delivering high-impact outcomes.Identify Opportunities and Improve Communication and Flow: Propose structural and evolutionary adjustments based on deep analysis, benchmarks, and best practices.Document Insights, Tests, Processes, and Best Practices: Ensure the continuity of strategies and scalability of results.Embrace an agile and experimental mindset, continually seeking quick wins and scalable hypotheses that contribute to sustainable growth.Collaborate with teams such as Content, Product, Tech, Design, and BI to enable testing, evolution, integrations, and innovative solutions.

Join Segula Technologies as an Automotive Process Specialist in Curitiba, where you will play a critical role in enhancing our automotive processes. You will collaborate with cross-functional teams to optimize production efficiency and ensure quality standards are met.Your expertise will contribute to innovative solutions and continuous improvement within our industrialization department, driving excellence in automotive manufacturing.

As a Paid Media Specialist at launch2, you will play a pivotal role in shaping our digital marketing strategies. You will be responsible for managing and optimizing paid advertising campaigns across various platforms to drive brand awareness and achieve client objectives. Your analytical mindset and creative approach will help us maximize ROI and engage target audiences effectively.

Join Docplanner as a Customer Success Onboarding Specialist and play a vital role in ensuring our clients have a seamless experience as they integrate our platform into their operations. You will be the first point of contact for new customers, guiding them through the onboarding process and providing them with the resources they need to succeed.Your role will involve collaborating closely with clients to understand their specific needs and challenges, providing them with tailored support, and ensuring they are fully equipped to utilize our platform effectively. You will also work with our internal teams to communicate customer feedback and improve our onboarding process.

Join our dynamic team at docplanner as an Inside Sales B2B - Upsell Specialist. In this role, you will be responsible for driving sales growth through upselling initiatives within our existing client base. You will leverage your exceptional communication skills to identify opportunities, build strong relationships, and provide tailored solutions that meet our clients' needs.

Segula Technologies is hiring an Automotive Process Specialist (Process Simulate) to join the team in Curitiba. This entry-level position supports the optimization and simulation of automotive manufacturing processes. Role overview This role focuses on improving production efficiency and quality through process simulation. The position is well suited for recent graduates or those beginning a career in the automotive sector. What you will do Assist with simulating automotive production processes Support efforts to increase manufacturing efficiency Contribute to initiatives that enhance product quality Requirements Entry-level: open to recent graduates or those starting out in the automotive industry Interest in process simulation and manufacturing optimization Based in or able to work in Curitiba

Join the dynamic team at launch2 as a Paid Media Specialist focusing on Social Media. In this role, you will leverage your expertise in paid media strategies to enhance our clients’ visibility and engagement across social platforms. You will be responsible for designing, executing, and optimizing campaigns that drive measurable results.

Who We AreAt Wisevu™ and our sister brands Homevu™ and CharityMarketing.com, we have been a driving force in digital marketing for over 17 years. Our expertise encompasses SEO, digital PR, AI, content marketing, and web development, primarily serving healthcare, home services, and charity clients across Canada, the USA, and Europe.Our team of over 20 remote specialists works collaboratively on exciting client accounts in major markets such as New York City, Toronto, and Spain, employing innovative strategies to make a significant impact.Discover more about us at wisevu.com.Job Overview:We are in search of a skilled SEO Specialist to join our fully remote team. This position may also be referred to as an SEO Analyst, Organic Search Specialist, or Digital Marketing Specialist, depending on your background and experience.As an SEO Specialist at Wisevu, you will collaborate with a lead SEO Accounts Manager to execute a variety of SEO tasks aimed at enhancing our clients’ search engine rankings, both on-page and off-page. You will work alongside a dedicated team of content writers, web designers, developers, PPC experts, and fellow SEOs to create highly effective web pages optimized for search engine visibility, user experience, and conversions.What Will You Do? Conduct comprehensive SEO audits, implement necessary improvements, and work cross-functionally to optimize performance. Implement off-page SEO strategies by building high-quality backlinks using industry-leading tools. Lead content research, strategy, and management; collaborate with writers to refine content and enhance rankings, traffic, and conversion rates. Drive keyword research and implementation, optimize web pages, and develop detailed client content calendars. Ensure timely publication of recurring content that aligns with Wisevu’s quality standards. Analyze monthly performance reports to identify opportunities and report ranking changes to SEO Account Managers and clients. Manage Google My Business profiles, including image uploads and posts. Set up and oversee Google Tag Manager, Analytics, Data Studio, call tracking, rank tracking, and other conversion tools; conduct analytics audits to identify and rectify tracking issues.

Role Overview Segula Technologies is hiring a Test Analyst and Instrumentation Specialist focused on sensors. This full-time position is based in Curitiba. Main Responsibilities Design tests for advanced sensor systems Execute test plans and document results Analyze data to assess sensor performance and reliability Work with teams across functions to improve products Location Curitiba

We are seeking a talented and motivated ServiceNow SPM Module Owner to lead our ServiceNow project management module initiatives. In this role, you will be responsible for defining and driving the strategy for the ServiceNow SPM module, ensuring that it meets the needs of our organization and enhances our project management capabilities.As a key member of the techco.lab department, you will collaborate closely with cross-functional teams to implement best practices, optimize workflows, and deliver effective solutions that align with our business objectives.

Key Responsibilities:Engage with customers through chat, email, and other channels utilized by the company.Provide prompt assistance, probe for issues, resolve inquiries, and qualify problems.Document all customer interactions comprehensively.Monitor and achieve positive indicators for quality, productivity, and customer satisfaction in your responses.Offer first-level solutions or escalate more complex requests to specialized teams.Contribute suggestions for improving processes and products to enhance both the efficiency of the team and the customer experience.

Made by people who transform education All positions at Arco are eligible for People with Disabilities. Your Challenges:Act as a strategic partner to schools, serving as the primary reference for discussing vision, opportunities, and solutions.Monitor the complete customer loyalty cycle, ensuring satisfaction and results.Independently manage contract renewals and expansions.Identify and pursue new business opportunities (cross-sell and upsell) based on the school's needs.Support schools in adopting Arco's solutions, focusing on generating value and strengthening relationships.Serve as the integrated view point of the customer journey with Arco, monitoring satisfaction levels in pedagogical solutions and service.Act as the final escalation point to resolve critical relationship or service demands.Collaborate with internal teams, ensuring alignment between pedagogical, commercial, and operational fronts.

Join the dynamic team at docplanner as a Revenue Operations Specialist! In this pivotal role, you will be the driving force behind optimizing our revenue processes, ensuring that our sales and marketing teams are equipped with the tools and data they need to succeed. If you are passionate about leveraging data to improve business outcomes and thrive in a fast-paced environment, we want to hear from you!