Customer Validation Engineer at Outsight | Paris

Join Outsight, where our cutting-edge software transforms 3D LiDAR data into actionable insights for tracking the movement of individuals and vehicles. Our solutions are utilized by a variety of transportation hubs, including airports and train stations, as well as sports venues, road infrastructures, and industrial sites. We empower operators with precise and anonymous Spatial Intelligence data to enhance operational efficiency and ensure user safety and satisfaction. Our diverse team of experts, spanning across Paris, San Francisco, Sophia-Antipolis, and Hong Kong, is dedicated to advancing our innovative solutions. With a commercial office in Spain, we are committed to our global outreach. Discover more about us through this link: Insights about Outsight. Trusted by leading airports and train stations worldwide, our Passenger Flow Traffic Monitoring solution is a cornerstone of our offerings. Our Car Traffic Remote Monitoring product has also gained the confidence of Tier 1 clients, including BMW. Role Overview We are seeking a vital contributor to our Outsight Shift product suite. Our ecosystem encompasses real-time 3D monitoring of digital twins, live analytics, and decision support tools designed to optimize user management of people and vehicle flows. In this role, you will play a crucial part in architecting our application and frontend foundations to ensure scalability as our product capabilities expand. You will emphasize design, performance, usability, and maintainability while collaborating closely with product managers, data engineers, and scientists to deliver seamless user experiences.

At Outsight, we celebrate the spirit of initiative and welcome talented individuals who wish to join our dynamic team. If you are passionate about our mission and believe your skills can contribute to our goals, we encourage you to submit a spontaneous application.To apply, please upload your resume. Our dedicated recruitment team will carefully review your submission and will reach out if a suitable opportunity arises. Thank you for considering Outsight as your future employer. We look forward to connecting with you!

Join Outsight, a pioneering company specializing in innovative software solutions that harness the power of 3D LiDAR data to monitor and analyze the movement of people and vehicles. Our technology is utilized by transportation hubs such as airports and train stations, as well as sports venues, road infrastructure, and industrial sites, providing them with precise and anonymized Spatial Intelligence data to enhance operational efficiency, user safety, and overall satisfaction. Our diverse international team of scientists and engineers drives the evolution of our products from key locations including Paris, San Francisco, Sophia-Antipolis (Nice), and Hong Kong, with a commercial office also in Spain to support our global initiatives. Discover more about our mission and impact by visiting our insights page: Insights about Outsight. Our Passenger Flow Traffic Monitoring solution is trusted by the world's premier airports and train stations, spanning four continents, recognized for their operational excellence and outstanding passenger experiences. We also implement our technology in various sectors including Tourism, Retail, and Sports, with our Car Traffic Remote Monitoring product being utilized by leading clients, such as BMW. Position Overview We are in search of a dedicated and technically proficient DevSecOps Engineer to enhance our team. In this pivotal role, you will serve as the primary defense for our infrastructure, safeguarding customer data and proprietary systems.This position is integral to our mission, merging strategic security design with practical development and operational support. A builder's mindset is essential—you will not merely monitor dashboards but will actively design and refine our security architecture, adjust alerts and responses, and continually improve our security stance to stay ahead of emerging threats.

At Outsight, we specialize in innovative software solutions that leverage 3D LiDAR data to monitor the movements of people and vehicles.Our advanced Spatial Intelligence data is invaluable for operators of transportation hubs, including airports and railway stations, as well as sports venues, road infrastructure, and industrial sites. This data helps enhance operations while ensuring user safety and satisfaction.Our diverse team of scientists and engineers is dedicated to developing cutting-edge solutions from our offices in Paris, San Francisco, Sophia-Antipolis (Nice), and Hong Kong, with a commercial presence in Spain to support our global outreach.Learn more about us here: Insights about OutsightExplore insightful articles that illustrate our work: How LiDAR helps Airports manage increased traffic and People Monitoring using LiDAR.

At Outsight, we specialize in innovative software solutions that leverage 3D LiDAR technology to monitor the movements of individuals and vehicles. Our clients, ranging from transportation hubs like airports and train stations to sports venues, road infrastructures, and industrial sites, benefit from precise and anonymous Spatial Intelligence data, enhancing operational efficiency and bolstering safety and satisfaction for users. Our diverse team of scientists and engineers is dedicated to advancing our solutions from our offices in Paris, San Francisco, Sophia-Antipolis (Nice), and Hong Kong, while also supporting global initiatives from our commercial office in Spain. Learn more about us and our impact here: Insights about Outsight Our Passenger Flow Traffic Monitoring solution is utilized by leading airports and train stations worldwide, renowned for their excellence in operations and superior passenger experiences. Our solutions extend to various sectors, including tourism, retail, and sports. Furthermore, our Car Traffic Remote Monitoring product is trusted by prominent clients, including BMW. Role Overview The Senior Customer Delivery Manager plays a pivotal role in ensuring the seamless delivery of Outsight's Spatial Intelligence solutions to our esteemed clients. This position emphasizes high-quality service and unwavering adherence to Service Level Agreements (SLAs), thereby strengthening client relationships and optimizing customer satisfaction. You will serve as a vital connection between our internal engineering and commercial teams and our prestigious global clients across four continents. Key Responsibilities Lead multiphase software and hardware implementations for customers, ensuring compliance with timelines and contractual obligations. Oversee project financials, including monitoring cash flow, revenue recognition events, and coordinating with sales operations for invoicing and purchase orders. Manage multiple client engagements concurrently, typically balancing 2 to 5 customers depending on project scope. Facilitate standardized project management methodologies for all implementations, which includes: Conducting kick-off meetings, including both remote and on-site sessions that outline project overviews. Effectively presenting technical solutions to diverse stakeholder groups and engaging senior executives from large enterprises on both technical and business matters. Collaborating with technical teams to diagnose and resolve any issues that arise during implementation. Leading weekly status meetings with customers to assess progress, identify challenges, and outline next steps.

Join Outsight, a leader in spatial intelligence, where our innovative software solutions leverage 3D LiDAR data to monitor and enhance the movement of people and vehicles. Our technology empowers operators at transportation hubs—including airports, train stations, sports venues, and industrial sites—to access precise, anonymous spatial data, aimed at improving operational efficiency, safety, and user experience. Our diverse team of scientists and engineers collaborates across international locations, including Paris, San Francisco, Sophia-Antipolis, and Hong Kong, with a commercial office in Spain to support our global initiatives. Discover more about our mission and solutions at Insights about Outsight. Our Passenger Flow Traffic Monitoring solution is utilized by premier airports and train stations globally, known for their operational excellence and exceptional passenger experiences. We also serve various sectors, including tourism, retail, and sports. Additionally, our Car Traffic Remote Monitoring solution is trusted by top-tier clients, including BMW. Position Overview We are seeking a Senior FullStack Engineer to join our Platform Engineering team. Reporting to the Director of Engineering, you will play a pivotal role in developing our Shift cloud platform product, employing a multi-tenant, multi-region strategy. Your expertise will be vital in building foundational services that govern tenant lifecycle, identity, security, and overall management console web application.

Join Outsight as a Simulation Unity Engineering Manager At Outsight, we leverage cutting-edge software solutions to track the movements of individuals and vehicles using advanced 3D LiDAR data. Our technology is pivotal in enhancing operational efficiency and safety at transportation hubs, sports venues, infrastructure, and industrial sites across the globe. With a dynamic team of scientists and engineers based in Paris, San Francisco, Sophia-Antipolis, and Hong Kong, we are on a mission to transform how people experience spatial intelligence. Our commercial office in Spain further supports our global outreach. Discover more about us here: Insights about Outsight. Our Passenger Flow Traffic Monitoring solution is trusted by leading airports and train stations worldwide. Additionally, our Car Traffic Remote Monitoring product has been adopted by prestigious Tier 1 clients including BMW. Role Overview The Shift Simulator is an integral part of our Spatial Intelligence platform, providing customers with the ability to test and validate LiDAR deployments and simulate synthetic flows of people and vehicles prior to physical installation. We are seeking an Engineering Manager to lead our 3-person Unity Simulation team, shaping the technical roadmap for this essential tool. This position merges hands-on technical architecture and development with effective team management. You will be responsible for delivering scalable, high-performance, and user-friendly 3D simulation features that directly enhance customer adoption and deployment.

Join Outsight, a leader in innovative software solutions that utilize 3D LiDAR data to track the movements of people and vehicles. Our technology empowers transportation hubs, including airports and train stations, as well as sports venues, road infrastructures, and industrial sites, to harness accurate and anonymous Spatial Intelligence data. This enables them to enhance operational efficiency, safety, and user satisfaction.Our diverse international team of scientists and engineers is based in Paris, San Francisco, Sophia-Antipolis (Nice), and Hong Kong, and we also maintain a commercial office in Spain to support our global initiatives.For more insights into our mission and capabilities, please visit our Insights about Outsight.Our Passenger Flow Traffic Monitoring solution is utilized by leading airports and train stations worldwide, renowned for their operational excellence and outstanding passenger experiences. Additionally, our Car Traffic Remote Monitoring product is trusted by Tier 1 clients, including BMW.Position Overview:As a Field Application Engineer in our Customer Delivery team, you will be the primary technical liaison for the implementation of our “Spatial Intelligence Platform” solutions, catering to managers of public spaces and developers of smart technologies such as robotics and real-time mapping.Key Responsibilities:- Act as the main technical point of contact for the deployment of our solutions in public and smart infrastructures.- Lead product installations and manage customer feedback to ensure a smooth experience.- Analyze and troubleshoot technical issues, providing insights for product enhancement.- Ensure customer satisfaction through the development and delivery of training materials, facilitating onboarding for new clients.- Generate new sales opportunities by identifying key stakeholders and providing insights on customer needs to the sales team.- Collaborate with cross-functional teams to optimize customer experiences.

About UsHarmattan AI is a pioneering defense technology company dedicated to developing autonomous and scalable defense systems. Following a successful $200 million Series B funding round, which has valued us at $1.4 billion, we are expanding our teams and enhancing our capabilities to provide mission-critical solutions to allied forces.Our operations are driven by core values: creating technologies with tangible real-world impact, striving for excellence in all endeavors, setting ambitious goals, and tackling the toughest technical challenges. We thrive in a fast-paced environment where rigor, accountability, and high performance are paramount.About the RoleAs a Software Engineer - Validation, you will be responsible for developing the systems that enable our hardware and software to work seamlessly together. You will be at the crossroads of Hardware, Software, and DevOps, tasked with creating the hardware benches and software pipelines necessary to scale our validation processes from testing a single drone to testing hundreds efficiently.ResponsibilitiesAutomation: Create Python scripts and tools to automate log analysis, telemetry parsing, and report generation.CI/CD Integration: Collaborate with the software team to incorporate physical hardware tests into the continuous integration pipeline.HIL Development: Design and construct Hardware-in-the-Loop (HIL) test benches to replicate flight conditions in our laboratory.Bonus: Develop mechanical fixtures and jigs using CAD to facilitate consistent physical testing.Candidate RequirementsEducational background in Software Engineering, Embedded Systems, or Mechatronics.Strong expertise in Python (knowledge of C++ is an advantage).Experience in building test benches, HIL systems, or automated test equipment (ATE).Familiarity with DevOps tools (Docker, Jenkins, Git) and Linux environments.Bonus: A background in robotics or drones is advantageous.Bonus: Mechanical design skills (CAD) for constructing custom test rigs.Join us in shaping the future of autonomous defense systems at Harmattan AI.

About UsHarmattan AI is a pioneering defense contractor committed to developing autonomous and scalable defense systems. With a recent $200 million Series B funding round valuing us at $1.4 billion, we are expanding our teams and capabilities to deliver mission-critical systems for allied forces.Our operations are driven by core values: creating technologies with tangible real-world impacts, striving for excellence in all endeavors, setting ambitious goals, and tackling complex technical challenges. We thrive in a demanding environment that expects rigor, ownership, and high-quality execution.About the RoleAs a Validation Engineer, you will be integral to validating the performance, reliability, and operational readiness of our autonomous defense systems. You will spearhead test campaigns on our systems to inform internal development and maintain our competitive advantage.

About Scality:Scality is an innovative global software company dedicated to helping organizations store, protect, and access their data securely and reliably. Our advanced technology is trusted by leading brands, hospitals, media companies, and public institutions to manage vast amounts of digital information daily. With a diverse team spread across the globe, we foster a culture of trust, collaboration, and long-lasting relationships. Joining Scality means being part of a company that plays a pivotal role in shaping the digital landscape of today.Job Description:We are seeking a passionate Customer Support Engineer who is well-versed in technologies such as Linux, Kubernetes, Docker, ELK, Redis, MongoDB, SaltStack, Ansible, and S3. Your commitment to enhancing customer experience and your eagerness to collaborate with talented colleagues will be a valuable asset to our team.

Join Outsight, where we revolutionize the way organizations track and analyze motion using cutting-edge 3D LiDAR technology. Our innovative software solutions empower operators of transportation hubs, including airports, train stations, and sports venues, by providing precise and anonymous Spatial Intelligence data. This enables our clients to enhance operational efficiency while ensuring the safety and satisfaction of users.Our dynamic team of scientists and engineers is dedicated to delivering top-tier solutions from our offices located in Paris, San Francisco, Sophia-Antipolis (Nice), and Hong Kong, with an additional commercial presence in Spain.Discover more about our vision and innovations here: Insights about Outsight.Our Passenger Flow Traffic Monitoring solution is trusted by leading airports and train stations globally, recognized for operational excellence and superior passenger experiences. Furthermore, our Car Traffic Remote Monitoring product has gained the trust of Tier 1 clients, including renowned brands like BMW.Role OverviewAs a Senior Customer Delivery Manager, you will play a pivotal role in ensuring the successful implementation of Outsight's Spatial Intelligence solutions for our esteemed clients. Your focus will be on delivering exceptional service quality and ensuring strict compliance with Service Level Agreements (SLAs), thereby fostering strong client relationships and enhancing customer satisfaction. You will act as a vital liaison between our internal engineering and commercial teams and our prestigious global customers.Key ResponsibilitiesEffectively manage multiphase software and hardware customer implementations, ensuring timely delivery of all contractual obligations.Oversee financial project aspects, including cash-flow monitoring, revenue recognition, and coordination with sales operations for invoicing and purchase orders.Simultaneously manage multiple client engagements, potentially overseeing 2 to 5 projects at a time.Implement standard project management methodologies for all customer implementations, which include:Leading kick-off calls and remote (and occasionally on-site) sessions to outline project overviews.Effectively presenting technical solutions to diverse stakeholders, including senior executives, and engaging in technical and business discussions.Collaborating with technical teams to troubleshoot and resolve issues during the implementation phase.Conducting weekly status meetings with clients to assess progress, identify challenges, and outline next steps.

Join Harmattan AI as a Validation Technician and play a crucial role in ensuring the quality and reliability of our innovative AI solutions. In this position, you will be responsible for testing and validating our products to meet the highest standards. You will collaborate with cross-functional teams to enhance product performance and contribute to continuous improvement initiatives.

Join Aircall, a trailblazing AI-driven customer communications platform that empowers over 22,000 companies globally to enhance revenue, expedite issue resolution, and scale their customer-facing teams. We are revolutionizing customer engagement by integrating voice, SMS, WhatsApp, and AI into a unified workspace.Our success is rooted in a straightforward philosophy: assist teams in working smarter, not harder. With innovations like Aircall’s AI Voice Agent for automating routine calls, AI Assist for streamlining post-call tasks, and AI Assist Pro for real-time support, we enable teams to deliver their best performance. This leads to increased revenue, quicker resolutions, and a confident scaling of operations.Headquartered in Paris, our European hub, Aircall also boasts a significant North American presence in Seattle, alongside teams in Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. With a product that customers adore and rapid growth backed by esteemed investors, we are at the forefront of AI innovation across diverse product lines.At Aircall, you'll become part of a dynamic organization. We are ambitious, product-focused, and driven by execution, leading to visible impacts, swift decision-making, and genuine career growth.Our Work Culture: We are customer-centric, data-informed, and committed to achieving significant outcomes. We value ownership, continuous learning, and thoughtful agility. If you thrive in a collaborative, fast-paced environment where trust and impact are prioritized, you will feel at home here.As a Software Engineer, you will play a vital role in designing, developing, deploying, and managing business-critical features that enhance customer value. Your daily responsibilities will include ensuring operational excellence, monitoring metrics, fostering observability, and adhering to industry best practices.Driven by quality, excellence, and agility, you will contribute to the continuous improvement of our delivery processes. Utilizing NodeJS and Typescript for our back-end stack, tailored to meet specific needs, and always hosted on AWS, we develop resilient services that integrate seamlessly with our customers’ essential tools (CRM, Helpdesk, E-Commerce, etc.).

Join the dynamic team at Postman as a Customer Success Engineer where your expertise in both English and French will be pivotal in enhancing customer experiences. You will collaborate closely with cross-functional teams to ensure our clients receive exceptional support and guidance to maximize the value of our platform. This role is perfect for someone who is passionate about technology and enjoys problem-solving while delivering top-notch customer service.

Join Alpadia Language Schools as an enthusiastic Customer Care Apprentice in the vibrant city of Paris! This is a unique opportunity to immerse yourself in the world of customer service while enhancing your communication skills in a multicultural environment.As a Customer Care Apprentice, you will play a crucial role in supporting our sales team and ensuring customer satisfaction. You will engage with clients, assist in managing inquiries, and contribute to a positive learning experience for our students.

Join Aircall, a revolutionary unicorn in the realm of AI-driven customer communication solutions, utilized by over 22,000 enterprises globally to enhance revenue, expedite issue resolution, and scale customer-facing teams. We are transforming customer interactions by unifying voice, SMS, WhatsApp, and AI into a singular, efficient workspace.Our growth stems from a straightforward philosophy: empower teams to work smarter, not harder. Our AI Voice Agent automates routine calls, AI Assist simplifies post-call tasks, and AI Assist Pro provides real-time support, enabling teams to excel. The outcome is enhanced revenue, quicker resolutions, and teams that grow confidently.Headquartered in Paris, with a robust North American presence in Seattle, Aircall has teams located throughout Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. Our product has garnered immense customer appreciation, and our business is rapidly scaling, bolstered by top-tier investors and driven by swift AI advancements across various product lines.At Aircall, you will be part of a dynamic and ambitious organization. We prioritize product innovation, execution, and making a tangible impact through rapid decision-making and genuine growth.Our Work Culture at Aircall: We are dedicated to our customers, guided by data, and focused on achieving significant results. We value ownership, continuous improvement, and thoughtful speed. If you excel in a collaborative, fast-paced environment where trust and impact are paramount, you will thrive here.We seek a dedicated and enthusiastic Senior Software Engineer to become a vital part of our expanding Communication Platform department, specifically within the Number Management team. You will take charge of designing, developing, deploying, and maintaining business-critical features that bring significant value to our customers.Your daily responsibilities will include advocating for best practices, mentoring team members, and enhancing engineering standards across the organization.Our commitment to quality, excellence, and agility drives our delivery processes, and your role will be pivotal in elevating these standards.You will be working primarily with TypeScript and Ruby, ensuring that our solutions meet the highest standards.

As a Solutions Engineer (SE) at iliad-free, you will play a pivotal role in orchestrating the design of tailored solutions for power, cooling, and intra-datacenter networks, ensuring they align perfectly with business goals, client requirements, and industry reference architectures (NVIDIA, OEM, Hyperscaler) across AI, cloud, and enterprise environments. With expertise in rapidly evolving datacenter technologies, including cooling, power supply, and hardware, you will steer the technological roadmap of OpCore and represent the company at specialized events, such as the Open Compute Project.In the pre-sales phase, the SE acts as a technical liaison between the sales teams, engineering (CTO), and operations (COO), translating customer needs into scalable and sustainable solutions. Key responsibilities include:Supporting sales teams in crafting technical proposals.Leading technical commitments with clients, including Technical Due Diligence audits.Providing continuous expertise throughout the lifecycle of solutions.Actively contributing to the evolution of OpCore's Hybrid Datacenter Design (HDD).Your performance will be evaluated based on your ability to meet the demands of the most discerning clients, strengthen strategic technical relationships, and ensure alignment with business imperatives, thus embodying OpCore's technological and operational excellence.Mission 1 – Commercial SupportPre-sales:Design complex hosting solutions (high density, direct liquid cooling, IB/Ethernet networks) based on OpCore's Hybrid Datacenter Design (HDD) and NVIDIA/AMD reference architectures.Lead technical audits (Technical Due Diligence) for hyperscale clients, ensuring comprehensive and timely responses while collaborating with the CTO and COO offices.Expertly present HDD solutions during client meetings and specialized events, reinforcing OpCore's position as a technological leader.Assist sales teams in developing strategic proposals for hyperscale, HPC, and AI segments.Coordinate site visits, showcasing the HDD infrastructure and its competitive advantages.Influence internal teams to ensure smooth project transitions to deployment phases.Mission 2 – Partner Relations & Technological LeadershipDevelop cutting-edge expertise on IT partner reference architectures (NVIDIA, AMD, OEM) and critical equipment manufacturers (e.g., Vertiv), anticipating technological advancements.Represent OpCore at workshops and other industry-related events to promote collaboration and innovation.

About Our TeamThe Technical Success team plays a pivotal role in facilitating the safe and effective deployment of ChatGPT and OpenAI API applications for developers and enterprises. Acting as trusted advisors, we empower our clients to fully leverage the capabilities of our models and products. As a Solutions Engineer, you will assist businesses across various sectors in transforming their operations through innovative solutions, including customer service automation, content generation, and cutting-edge applications utilizing our latest models.About the RoleWe are in search of a seasoned pre-sales Solutions Engineer to collaborate with our Large Enterprise and Digital Native clients, ensuring they derive tangible business value from our offerings through ChatGPT and the OpenAI API. You will engage with senior business stakeholders to understand their pre-sales requirements, shape their AI strategy, and pinpoint the most valuable use cases and applications. In this role, you will work alongside both business and technical teams to illustrate the advantages of our solutions, propose architectural frameworks, and support implementation and development processes. Your collaboration will extend to the Sales, Customer Success, Security, and Product teams.This position is based in our Paris office, where we embrace a hybrid work model, requiring three days in the office each week, and we offer relocation assistance for new hires.Key Responsibilities:Provide an exceptional pre-sales experience for prospects and customers by offering technical expertise, articulating the value proposition, and addressing inquiries related to our products, API, and large language models (LLMs).Showcase how ChatGPT and the OpenAI API can fulfill business needs and generate significant value, through demo presentations, use case scoping, architectural recommendations, and comprehensive technical advisement.Develop and maintain documentation, guides, and FAQs to address common inquiries and needs identified during the pre-sales engagement.Advocate for customers and communicate their feedback within internal teams, identifying common themes and integrating them into product development planning.Act as the primary resource for security and compliance inquiries, providing standardized materials, guiding customers to pertinent resources (e.g., trust portal), and escalating complex issues as necessary.