Customer Value Manager

At Celonis, we are the global frontrunners in Process Intelligence technology and among the fastest-growing SaaS companies worldwide. We see a tremendous opportunity to enhance productivity by embedding AI, data, and intelligence into core business processes. We invite you to be part of this transformative journey.The Role: As the Principal Client Value Partner, you will serve as the strategic and technical 'North Star' for one of our key enterprise clients. This role requires you to be a unique blend of technical expertise and strategic advisory skills, adept at understanding near real-time data pipelines, Generative AI architecture, and the enterprise systems landscape (such as SAP and DataBricks), while also translating these concepts into tangible business value for executive leadership.You will act as the Single Threaded Lead for this account, orchestrating internal teams, guiding the customer’s technical strategy, and ensuring that the Celonis platform becomes the secure, intelligent backbone of their business transformation.Key Responsibilities:Executive Advisory: Provide trusted counsel to CIOs and CFOs, translating complex technical designs into strategic business outcomes and ROI.Data Architecture Strategy: Advise on high-performance, near real-time data ingestion strategies (e.g., streaming APIs, Kafka, micro-batching) to ensure that the Celonis platform is equipped with the right data at the right time.Enterprise AI & Governance: Architect secure, enterprise-grade AI solutions, championing the use of the Celonis Process Knowledge Graph to ground AI (via RAG) while ensuring strict data governance, sanitization, and security.Engagement Leadership: Mobilize and lead a multidisciplinary team of Applied AI engineers and Data Scientists, bridging the gap between the customer and Celonis Product/Engineering to overcome complex technical challenges.

Join Celonis as a Client Value Partner in the Pharma and Chemicals sector, where you will play a pivotal role in driving business transformation for our clients. In this dynamic position, you will leverage data analytics to uncover insights that enhance operational efficiency and boost profitability.Your responsibilities will include collaborating with cross-functional teams to deliver tailored solutions, utilizing Celonis technology to optimize processes, and fostering strong relationships with stakeholders to ensure client satisfaction and value realization.

Welcome to Celonis, the global frontrunner in Process Intelligence technology and one of the fastest-growing SaaS companies worldwide. At Celonis, we recognize a tremendous opportunity to enhance productivity by embedding AI, data, and intelligence at the heart of business processes, and we invite you to be part of this transformative journey.Your Role:The Client Value Partner (CVP) position is a pivotal role within our expanding Value Engineering team, integral to Celonis’ ambitious growth strategy. As a CVP, you will champion data-driven business transformation initiatives with our strategic customers in the Manufacturing and Automotive sectors. You will lead diverse teams of Celonis experts, ensuring the success and satisfaction of our premier clients as they unlock value through Celonis.In this role, you will serve as the primary advocate for customer success, acting as a trusted advisor to strategic clients. This entails engaging with C-Level Executives to collaboratively establish a long-term vision for leveraging Celonis to revolutionize their business operations while orchestrating the necessary Celonis resources. Working alongside our cross-functional teams, you will drive measurable impact across various processes and industries, accelerating platform adoption. Additionally, the CVP will spearhead transformational initiatives within Celonis and customer accounts, fostering innovation and strategic change to maximize value and stimulate business transformation.We are in search of seasoned professionals who possess a proven track record in managing executive relationships, driving sustainable growth, and merging industry expertise with robust analytical and consulting skills. Join us at the forefront of one of the most dynamic tech companies globally, guiding our customers to become the next Lighthouse Celonis clients.Your Responsibilities:Program Leadership & Engagement ManagementFoster and maintain strong relationships with key stakeholders, including C-level executives, embedding Celonis into their strategic objectives.Ensure engagements are adequately resourced by leveraging a global network of cross-functional Celonis teams, including Servicing, Product, and Engineering.Guide customers on organizational design and the maturation of Centers of Excellence to enhance platform adoption.Mentor and coach team members, providing constructive feedback and support for their success, while advising managers on team performance.Driving Customer ValueTake responsibility for the comprehensive customer value...

In the role of Director of Client Strategy & Value Creation at rw1, you will become a pivotal strategic partner for our key clients, guiding their Operations, Commercial, and Service divisions in overcoming significant challenges through innovative XR solutions. You will work collaboratively with senior executives, including Directors, VPs, and C-level leaders, to craft visionary strategies tailored to their specific business goals while ensuring the execution of solutions that yield long-lasting value. Reporting directly to the VP of Pharma or VP of Life Sciences Instruments, you will take the lead on strategic accounts, foster deeper relationships with executive stakeholders, and guarantee that our solutions consistently generate measurable benefits.

Join the innovative team at realworld one as an Associate in Client Strategy & Value Creation. In this dynamic working-student position based in Munich, you will actively contribute to value-driven projects for clients in the life sciences sector. This role offers a unique opportunity to gain hands-on experience in strategic analysis, operational execution, and XR-driven transformation.Collaborating with senior team members, you will assist in preparing comprehensive materials, analyzing performance metrics, and participating in initiatives designed to enhance client engagement and deliver measurable outcomes.

Join our dynamic team at Analysys Mason as a Principal Value Creation & Strategy, where you will immerse yourself in the strategic and transactional facets of the private equity industry from day one. You will collaborate closely with our clients in the private equity sector, utilizing your exceptional communication and presentation skills to identify their needs effectively. With your empathetic leadership, you will not only deliver top-notch quality to our clients but also foster an environment for your team that promotes personal and professional growth, contributing significantly to the success of our firm.Expect a variety of stimulating responsibilities, including:Leading the Value Creation teams strategically and ensuring seamless internal processes and project management workflows.Consulting and acting as a sparring partner for our expert teams and exclusive private equity clients.Spotting emerging trends and technologies in the digital, tech, and software sectors.Crafting and implementing bespoke strategies for the client portfolio while ensuring effective project distribution and execution.Supporting the sales team in securing new projects.Taking charge of the professional and personal development of your team, thereby enhancing company growth.

Join rw1 as a Senior Manager of Client Strategy & Value Creation, where you will be instrumental in driving transformative initiatives within the life sciences sector using innovative XR solutions. Your expertise will help us deliver significant value to our clients. In this pivotal role, you will collaborate closely with Champions and Project Managers across our Operations, Commercial, and Service teams. You will identify key challenges, facilitate the co-creation of XR-driven strategies, and oversee their operational execution to ensure successful adoption and measurable outcomes.

Join Celonis, a pioneering leader in Process Intelligence technology and one of the fastest-growing SaaS companies globally. We see immense potential in enhancing productivity by integrating AI, data, and intelligence into business processes. Are you ready to be part of this transformative journey?The Role:As a Client Value Partner (CVP), you will be an integral part of our Value Engineering team, playing a vital role in driving Celonis’ growth strategy. This position involves leading substantial teams of Celonis experts to ensure the success and satisfaction of our most strategic clients in the Manufacturing/Automotive sector. You'll be at the forefront of data-driven business transformation, helping clients realize the full potential of Celonis.The CVP serves as the primary advocate for customer success, acting as a trusted advisor to top-tier clients. Your responsibilities will include collaborating with C-Level Executives to define a long-term vision for leveraging Celonis to revolutionize their operations, while mobilizing essential resources. By working closely with cross-functional Celonis teams, you will drive significant business impact across various processes and expedite platform adoption. Additionally, you will champion innovative initiatives within Celonis and among clients, facilitating strategic changes that maximize value and promote business transformation.We are looking for seasoned professionals with a demonstrated history of nurturing executive relationships, fostering profitable growth, and combining industry insights with analytical and consulting expertise. Join us in shaping the future of one of the world’s leading tech companies and assist our clients in becoming Lighthouse Celonis customers.Your Contributions:Program Leadership & Engagement ManagementForge and sustain robust relationships with key stakeholders, including C-level executives, ensuring Celonis aligns with their strategic objectives.Oversee project staffing by utilizing resources from global cross-functional Celonis teams, including Servicing, Product, and Engineering.Guide clients on organizational design and the development of Centers of Excellence aimed at boosting platform adoption.Mentor and support team members, providing constructive feedback to enhance team performance.Enhancing Customer ValueOversee the complete customer value journey, ensuring impactful outcomes that align with their strategic goals.

At Celonis, we are the global frontrunner in Process Intelligence technology and one of the fastest-growing SaaS companies worldwide. We recognize the tremendous potential to enhance productivity by integrating AI, data, and intelligence into business processes. Join us in this exciting mission!The Team:You will be part of our Strategic Manufacturing & Logistics Account Team, dedicated to serving the largest enterprises in Manufacturing and Logistics Services globally.The Role:Utilizing a consultative sales strategy, you will forge and nurture relationships to develop lifelong customers. Your primary responsibility will be generating new business opportunities with one existing Strategic Manufacturing client. You will collaborate across functions to address the account's needs and manage the complete sales cycle.Your Responsibilities:Oversee your accounts from the perspective of existing customer engagement, employing a land-and-expand strategy.Engage with stakeholders across various business lines at C-level and below.Represent the entire suite of Celonis solutions, focusing on our sales approaches for Finance and Supply Chain while addressing customer and industry-specific use cases.Achieve individual revenue targets by closing six to seven-figure deals within your accounts.Collaborate closely with partners such as consulting firms and SaaS vendors.Navigate complex sales cycles by orchestrating virtual teams, including business development representatives, marketing managers, partner managers, sales engineers, customer success managers, and implementation partners.

At Celonis, we are the world’s foremost authority in Process Intelligence technology and one of the fastest-growing SaaS companies globally. We see a significant opportunity to enhance productivity by embedding AI, data, and intelligence into core business processes—and we need your expertise to realize this vision. Are you ready to join our mission?The Team:You will be an integral part of our Strategic Manufacturing & Logistics Account Team, tasked with selling our innovative solutions to the largest Manufacturing and Logistics Services enterprises worldwide.The Role:Using a consultative sales approach, you will develop and nurture relationships to ensure customer satisfaction and loyalty. You will spearhead new business initiatives with one existing Strategic Manufacturing customer and work collaboratively across departments to understand the account's needs while managing the full sales cycle.Your Responsibilities:Oversee your accounts from a customer-centric viewpoint, employing a land-and-expand strategy.Engage with C-level executives and stakeholders across various business lines.Present the complete Celonis solution suite with a focus on sales strategies for Finance and Supply Chain, while addressing specific customer and industry requirements.Meet individual revenue targets by closing six to seven-figure deals within your accounts.Collaborate closely with partners, including consulting firms and SaaS vendors.Manage intricate sales cycles by coordinating virtual teams comprising business development representatives, marketing managers, partner managers, sales engineers, customer success managers, and professional services.

Join ServiceNow as a Principal Strategist in our Inspire Value team, where you will play a crucial role in shaping our sales strategies. Your expertise will help drive innovation and value creation for our clients. This is an exciting opportunity to work with a dynamic team in a fast-paced environment, leveraging your strategic thinking and analytical skills to make a significant impact.

Our Commitment: Become a Customer Value Manager in Just 6 MonthsThe Customer Value Manager (CVM) position at Tacto offers an exhilarating career trajectory where your contributions are evident to both you and our clients every day. This role merges consulting-style problem-solving, daily collaboration with clients, and strategic accountability for delivering measurable value. Typically, individuals embark on this journey after accumulating over 2 years of experience in consulting or related fields.Through the Pioneer Program, we facilitate a fast-track path: within a mere 6 months, you will cultivate the skills, confidence, and expertise necessary to engage directly with our customers' leadership teams, oversee daily client interactions, and execute projects that empower procurement leaders in the European Mittelstand to maximize the value derived from our software solutions.The Opportunity:Start as a Customer Value Associate (Pioneer) → Master our product and consulting methodologies → Deliver your first measurable impact for customers → Transition into a Customer Value Manager role with your own portfolio after 6 months. Your promotion is not a matter of chance—achieving specified milestones will guarantee your advancement to Customer Value Manager within the set timeframe.Why Join the Pioneer Program?Develop Essential Consulting Skills: Analyze client data, uncover savings, create business cases, engage with C-level stakeholders, and deliver tangible outcomes that facilitate significant change for Mittelstand leaders.Customer Engagement from Day One: Enjoy daily interactions with procurement teams, gain exposure to C-level executives, and take ownership of customer deliverables.Commercial and Strategic Integration: Become a trusted advisor for our clients by merging measurable savings with strategic transformation initiatives and fostering long-term account development.Personalized Coaching: Benefit from 1:1 mentorship with a seasoned CVM, maintain a weekly learning journal, engage in daily shadowing and debriefs, and follow a personalized development plan tailored to your strengths.Multi-Departmental Exposure: As a CVM, you will collaborate between Product Development and Sales, gaining firsthand insights into how these areas intersect in one of Europe's most dynamic startups.Startup Culture: At Tacto, we are driven, passionate, humble, and supportive. We believe in proactive action and empowerment—regardless of your experience level, you will have full ownership of your responsibilities from day one.

We are seeking a dedicated and passionate Value Consultant to join our dynamic team at asklio. In this role, you will leverage your expertise to deliver exceptional value to our clients, driving growth and innovation. You will be responsible for analyzing client needs, developing tailored solutions, and ensuring successful implementation.

Your ImpactAs the Team Lead - Customer Value, you will be responsible for defining and expanding Tacto's approach to delivering measurable and defensible procurement value for our clients.You will go beyond AI-driven alerts by building and leading a specialized Customer Value Task Force (approximately 5 members) focused on executing high-impact procurement strategies and transformational projects for our key clients, all supported by our award-winning product suite.By leveraging a blend of profound procurement knowledge and consulting expertise along with Tacto’s innovative data and AI platform, you will empower customers to achieve savings and performance enhancements that would be unattainable without Tacto, thereby establishing the groundwork for enduring client partnerships.Your TasksBuild and lead a high-performing Customer Value teamRecruit, onboard, and nurture a team of around 5 Customer Value Strategists with strong backgrounds in consulting (e.g., BCG Inverto, Oliver Wyman). Establish clear benchmarks for analytical rigor, execution excellence, and measurable client impact, while being a hands-on leader during critical situations.Drive Product EnhancementCollaborate closely with Product and Tech teams to integrate procurement best practices and cost-saving strategies into the Tacto platform. Actively utilize AI to enhance team efficiencies, explore new methodologies, and develop successful case studies into scalable capabilities.Drive measurable and defensible cost savings for customersOversee the complete process of realizing savings, from opportunity identification and business case development to implementation and monitoring. Lead initiatives including category strategies, supplier negotiations, and spend optimization programs to ensure tangible outcomes.Lead complex, executive-level customer engagementsEngage directly with manufacturing firms ranging from €50 million to €5 billion in revenue. Manage the most intricate projects and discussions with senior stakeholders, serving as a trusted advisor to Heads of Procurement, CFOs, and Managing Directors.Your ProfileYou may be curious about the skills and experiences necessary for this role. We prioritize leadership, problem-solving abilities, and a strong commitment to execution over specific tools. The following qualifications are considered beneficial:A minimum of one year of relevant experience in a consulting or procurement role...

Join Celonis as the Vice President of Value Engineering for the DACH region, where you will play a pivotal role in driving the strategic vision and execution of our value engineering initiatives. You will lead a talented team dedicated to delivering exceptional value to our clients through innovative solutions and best practices. Your expertise in process optimization and data analytics will be crucial in helping organizations transform their operations and achieve sustainable growth.

Join our dynamic team as an intern in Strategy and Value Creation, where you'll engage in impactful strategic projects for leading B2B Technology, Software, and Digital Infrastructure companies.Your role will immerse you in collaborative projects alongside specialists, where you will take an active part in research, data preparation, and project management insights. You'll independently conduct expert interviews and contribute to the analytical insights that shape our clients' growth and value creation strategies.YOUR RESPONSIBILITIESCollaborate on international strategy and value creation initiatives within the B2B Tech & Software sectors.Perform market, competitive, and customer analyses.Develop market forecasts and strategic go-to-market and technology strategies.Conduct primary and secondary research, including expert interviews in both German and English.Analyze research findings and prepare strategic recommendations.Assist in sales and business development efforts, including bid screening and client communications.

Join Celonis as a Senior Value Engineer and play a crucial role in driving data-driven business transformation. As a trusted advisor, you will guide customers in achieving their strategic objectives and realizing substantial value through the Celonis Process Intelligence Platform. You will be responsible for the entire value journey, from onboarding to long-term partnership. Collaborate closely with the Celonis Sales Team, facilitating value workshops, crafting tailored business cases, and engaging with senior stakeholders to deliver measurable business impact across diverse industries. Your expertise will shape the way organizations leverage data to enhance processes and drive productivity.

Join Celonis, the global leader in Process Intelligence technology, and a rapidly growing SaaS company. We recognize the immense potential to enhance productivity by integrating AI, data, and intelligence into business processes, and we are looking for talented individuals like you to help us make this a reality.Value Engineering is at the core of Celonis, aligning our Go-to-Market strategies with our Product and Engineering teams to maximize the value our customers derive from our technology. By utilizing the Celonis Process Intelligence Platform alongside advanced analytics, machine learning, and AI, our teams assist clients in identifying inefficiencies, uncovering significant opportunities, and transforming their business processes. Value Engineers guide organizations throughout their entire value journey—from identifying use cases and executing proof-of-value initiatives to scaling AI-driven process enhancements that yield measurable business outcomes.The DACH region is one of our most crucial and strategically significant markets. With our headquarters in Munich, we work closely with our most established customers, continually attracting new clients, and pioneering innovative go-to-market strategies that serve as a model for other regions.

About the Role ServiceNow is hiring a Partner Manager based in Munich. This position focuses on building and maintaining strong relationships with partners, supporting joint initiatives, and helping expand ServiceNow’s partner ecosystem. What You Will Do Work closely with partners to support shared goals and drive collaboration Develop and implement initiatives that strengthen our partner network Engage with internal and external stakeholders to ensure partnership success Location This role is based in Munich.