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Data Analyst in Collections Operations & KPIs

Hybrid Full-time

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Experience Level

Entry Level

Qualifications

Qualifications:Proven analytical skills with a strong understanding of data visualization tools. Ability to communicate complex data insights to non-technical stakeholders. Experience with data analysis languages, such as SQL or Python, is a plus. Strong problem-solving skills and a passion for improving operational processes. A collaborative mindset and the ability to work effectively in a team-oriented environment.

About the job

Join Our Team!
At Momentum Financial Services Group, we are dedicated to transforming financial solutions for communities that need them the most. With over 40 years of experience, we are proud to be the backbone of Money Mart, Canada's largest non-bank branch network, providing innovative financial services to underserved populations.

We offer a wide range of products, from short-term loans to money transfers and prepaid cards, connecting over a million customers annually with the financial resources they need.

At MFSG, we collaborate across teams to create impactful solutions that empower individuals with access to capital that may not be available elsewhere. Whether you are innovating processes, developing systems, or strategizing, your contributions will directly support real people in need.

What We Offer

  • Competitive Compensation – Our compensation strategy is simple: we strive to match the market to ensure our rewards package remains both competitive and equitable.
  • Performance Bonuses – Incentives based on individual and overall company performance.
  • Comprehensive Health Benefits – Enjoy 100% coverage for health and dental premiums, along with an Employee Assistance Program dedicated to mental health and well-being.
  • Retirement Savings Plans – Robust options to help you secure your financial future.
  • Flexible Work Environment – Embrace the balance of remote work and in-office collaboration in a relaxed setting designed to keep you energized.
  • Additional Perks – Access to tuition assistance, professional development reimbursement, employee discounts through Perkopolis, and various rewards and recognition programs.

The Role: Data Analyst, Collections Operations & KPIs
Are you a data enthusiast with a keen eye for detail? Join our Collections Analytics team to develop dashboards, insights, and reporting that enhance operational excellence and foster informed decision-making. This position involves daily performance monitoring and delivering data insights aimed at optimizing agent productivity, contact strategies, and customer outcomes, an excellent opportunity for an early-career analyst to advance within a dynamic FinTech environment.

About Momentum Financial Services Group

Momentum Financial Services Group is a leader in innovative financial solutions, committed to serving the needs of underserved communities across Canada. Our extensive experience and dedication allow us to provide essential services such as short-term loans, money transfers, and prepaid cards, connecting over a million customers to the financial resources they need each year.

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