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Experience
Join Experian as a Data Architect specializing in Cloud Data & Analytics with a focus on AWS. In this role, you will leverage your expertise in cloud technologies to design and implement robust data architecture solutions that drive business intelligence and analytics capabilities. Collaborate with cross-functional teams to ensure data integrity and optimize data flow, enabling data-driven decision-making across the organization.
Experian is a leading global information services company, providing data and analytical tools to clients in various sectors. We help organizations manage their data securely, improve customer experiences, and drive growth through innovative solutions.
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Search for Genesys Cloud Architect
144 results
ttecdigital
As a Genesys Cloud Architect, you will play a pivotal role in collaborating with clients to transform their design requirements into effective application solutions. You will ensure alignment with industry standards and best practices while delivering high-quality outcomes. Your responsibilities will include: Engaging with project managers and clients to tho…
At TTEC Digital, we empower our clients to cultivate an environment where employees feel appreciated and supported, as we believe that an exceptional customer experience begins with a satisfied workforce. Our vision is to create a workplace where employees are encouraged to excel.Position OverviewWe are seeking passionate Genesys Cloud consultants to enhance our Genesys Contact Center products and tailor-made Cloud solutions. This role involves overseeing, configuring, installing, and designing Genesys Cloud solutions. Implementations may include new deployments, feature enhancements, or developing new integrations and workflows. The Principal Implementation Consultant will also serve as a mentor within the project team and may act as a point of escalation for delivery personnel, providing support remotely or on-site. A key aspect of this role is to mentor team members throughout the delivery process.Key Responsibilities· Exhibit professionalism and strong leadership while representing the company to clients and vendors.· Establish best practices for the discovery and implementation of Genesys Cloud features, ensuring proper documentation is maintained for team consumption during Genesys Cloud projects.· Work collaboratively with the sales team to scope and quote professional services effectively.· Develop tools and methods to enhance team efficiency and streamline the implementation process.· Provide mentorship and guidance to team members seeking to enhance their skills and expertise in Genesys Cloud.· Serve as the Technical Lead on Genesys Cloud implementation projects, offering oversight and mentorship to ensure adherence to TTEC best practices.
TTEC Digital
At TTEC Digital, we empower organizations to enhance employee satisfaction, fostering a culture where exceptional customer experiences begin with a dedicated workforce. Our mission is to cultivate an environment where employees can flourish.Position OverviewTTEC Digital is on the lookout for a seasoned and passionate Principal Developer with expertise in Genesys Cloud CX (formerly PureCloud) and other related Contact Center technologies.This role involves being a pivotal member of our Development team, engaging in all stages of the project lifecycle: Design, Build, Deploy, and Support. Your responsibilities will include developing web and Windows services, APIs, and applications that seamlessly integrate with CRM systems, databases, and third-party platforms.Key Responsibilities• Transform business and technical requirements into scalable application solutions.• Partner with Project Managers and clients to clarify and refine application requirements.• Architect and develop integrations between Genesys Cloud and backend CRM/database systems.• Develop and maintain core PureCloud handlers and integrations.• Execute unit, functional, and integration testing for quality assurance.• Deploy and implement applications in client environments.• Sustain and support existing applications, troubleshoot issues, and implement enhancements.• Monitor system errors and participate in on-call rotations.• Address TAC/Engineering escalations as necessary.• Update customer environments based on configuration changes.• Ensure timely project delivery within scope and budget.• Provide technical mentoring to CCaaS developers and QA analysts.• Engage in technical interviews and contribute to hiring recommendations.• Accurately forecast utilization and consulting revenue.• Lead ongoing technical training and skill development initiatives.• Exhibit professionalism while representing the organization to clients and vendors.Technical Skills• Extensive experience in Genesys Cloud CX (PureCloud) development.• Familiarity with Genesys Engage / Cloud / Multi-Cloud platforms.• In-depth understanding of the Contact Center domain and CCaaS architectures.• Expertise in application architecture and system integration.• Strong troubleshooting and escalation management skills.• Experience in integrating CRM systems, databases, and third-party APIs.• Knowledge of hardware/software troubleshooting.
Strategic Leadership & VisionExecutive Consulting: Serve as a trusted technical advisor to various teams, customer executives, and technical leaders, adeptly translating intricate technical roadmaps into tangible business value and comprehensive risk assessments.Enterprise Cloud Strategy: Develop a long-term, organization-wide strategy for cloud adoption, migration, and modernization, with a keen emphasis on Google Cloud Platform (GCP) services while ensuring strategic interoperability with additional cloud platforms, particularly AWS.Architecture Governance: Implement and uphold global cloud governance frameworks, architectural standards, reference models, and reusable deployment patterns, ensuring optimal security and operational efficiency across all cloud environments.DevOps & Cost Strategy: Foster advanced DevOps practices and accountability models. Lead initiatives for cloud cost optimization, negotiate significant enterprise cloud contracts, and establish technical guardrails to maximize return on investment across a multi-cloud architecture.
Accellor is seeking a highly skilled Salesforce Loyalty Management Cloud Architect to spearhead the design and implementation of comprehensive loyalty solutions within the Salesforce ecosystem. In this pivotal role, you will enhance customer engagement by seamlessly integrating the Loyalty Management Cloud with Salesforce Marketing Cloud, Data Cloud, and various external business systems.Key Responsibilities:Lead the end-to-end loyalty architecture tailored for a credit union context, defining the target state and incremental roadmap in alignment with business objectives (OKRs) related to adoption, active members, redemption rates, and partner earnings.Design innovative loyalty programs, including tiers, point economics, earn/burn rules, multipliers, partner catalogs, and expirations, ensuring robust financial liability modeling and reconciliation with Finance.Develop a member 360 view by mapping Loyalty Members to Financial Services Cloud (FSC) Persons/Households, unifying identities across online banking, mobile, and contact centers, while establishing golden keys and consent alignment.Integrate with core systems and partners by orchestrating accrual events from card/core systems, building redemption APIs and POS integrations, and managing partner onboarding processes (data contracts, SLAs).Enable digital channels by crafting Experience Cloud components and mobile-friendly loyalty user interfaces, and defining push/email/SMS journeys using Marketing Cloud/Engagement and Data Cloud segments.Govern data privacy by implementing role-based access, consent capture, data retention policies, and secure sharing protocols for rewards history and behavioral data.Operationalize the platform by establishing monitoring systems, alerts, and playbooks for addressing accrual failures, duplicate redemptions, balance mismatches, and partner outages.Lead project delivery by creating solution/sequence diagrams, integration specifications, data contracts, and test strategies; guiding administrators, developers, and QA teams; and conducting design reviews and readiness assessments.Engage with stakeholders including Product, Marketing, Member Services, Risk/Compliance, and Legal to ensure compliant experiences and successful partner campaigns.
Join Experian as a Data Architect specializing in Cloud Data & Analytics with a focus on AWS. In this role, you will leverage your expertise in cloud technologies to design and implement robust data architecture solutions that drive business intelligence and analytics capabilities. Collaborate with cross-functional teams to ensure data integrity and optimize data flow, enabling data-driven decision-making across the organization.
TTEC Digital
At TTEC Digital, we empower our clients to create a workplace where employees feel appreciated and fully supported. We believe that delivering an extraordinary customer experience begins with prioritizing employee satisfaction. Our goal is to cultivate an environment where every team member can flourish.Position OverviewTTEC Digital is on the lookout for a passionate Quality Analyst to enhance our testing initiatives for Genesys Contact Center solutions and bespoke cloud applications.As a pivotal member of the Project Services team, the Quality Analyst will implement structured testing methodologies, manage defect lifecycles, and guarantee exceptional quality outcomes for client deployments during both System Integration Testing (SIT) and User Acceptance Testing (UAT) phases.Core Responsibilities• Develop and execute test scripts to pinpoint quality discrepancies across various projects. • Collaborate with project team members throughout all stages of System Integration Testing (SIT). • Conduct functional testing during SIT before transitioning to UAT. • Oversee and document defects using internal QA tools, ensuring alignment with project requirements. • Analyze and troubleshoot defects, distinguishing between genuine issues and potential enhancements. • Work in conjunction with client teams, Project Managers, Application Consultants, Solutions Architects, Developers, and QA teams to ensure prompt defect resolution. • Review defects reported by project or client teams and convert them into actionable items. • Track active defect tickets, validate fixes through retesting, and ensure ticket closure during the SIT phase. • Comprehend application functionalities and ongoing development efforts. • Assess scope, priorities, and timelines for assigned tasks. • Provide accurate testing estimates and influence project timelines effectively. • Collaborate with development and engineering teams to swiftly address complex issues. • Supply ongoing metrics regarding testing (defect tracking, completeness, cycle efficiency). • Advocate for standardized testing practices across diverse teams. • Ensure the quality and thoroughness of all testing artifacts and documentation. • Continuously enhance testing methodologies and remain abreast of industry advancements.
NewPage Solutions Inc.
We are on the lookout for a highly skilled Technical Architect with extensive experience in PHP/Laravel technology stacks and Cloud Computing, ideally at an Architect or Lead level. This role is dynamic, fast-paced, and fosters an entrepreneurial spirit within a creative setting. The ideal candidate will possess outstanding analytical abilities, effective communication skills, and a track record of delivering results while engaging with internal and external stakeholders. We seek a positive, motivated, and inspirational leader with strong customer engagement capabilities.Experience: 12 to 18 years.Key Responsibilities:● Design, architect, and develop solutions for product or project delivery through team collaboration.● Analyze systems across business processes, use cases, applications, databases, and infrastructure. Document the current state and develop future architectural roadmaps across all tiers.● Lead the creation of work plans, process flows, and diagrams essential for gathering business case requirements, successfully spearheading program-level business system analysis projects.● Mentor and develop the team to ensure a sufficient supply of trained personnel in the technology, while mitigating delivery risks in Digital Healthcare Solutions.● Research new and emerging technologies for practical application to business challenges and strategic initiatives.● Identify opportunities for enhancing performance, stability, capacity, and resilience of applications, architecture, databases, processes, and infrastructure, while assessing associated costs and risks.
TTEC Digital
At TTEC Digital, we empower organizations by prioritizing employee satisfaction to enhance customer experiences. Our mission is to cultivate an environment where employees can flourish and contribute to exceptional service delivery.Role OverviewWe are looking for an experienced Principal Architect specializing in Azure to act as a strategic advisor for our enterprise clients. This pivotal role merges architectural design, client consulting, and project oversight, ensuring the delivery of scalable, secure, and high-performance Azure solutions. The successful candidate will engage with executive stakeholders, shape solution strategies, and ensure the effective implementation of complex transformation initiatives.Key Responsibilities Client Engagement· Collaborate with Sales and Delivery teams to define solution strategies, create technical roadmaps, and contribute to client proposals.· Build trust as a technical advisor at the executive level.· Facilitate discussions around architectural decisions, trade-offs, and design implications.· Convert intricate technical ideas into business-friendly outcomes.· Communicate solutions in a compelling, business-oriented manner to various stakeholders.· Offer constructive challenges and assert professional insights when necessary.Architecture & Project Delivery· Spearhead workshops for technical requirement gathering, solution design, and scoping for medium to large-scale projects.· Architect and set standards for complex Azure solutions.· Break down requirements into actionable tasks while providing precise effort estimates.· Proactively identify risks and collaborate with Project Managers and leadership on mitigation strategies.· Oversee technical execution and guide consultants to eliminate delivery obstacles.· Maintain a consistent history of successful project deliveries.
Sutherland
Role Overview Sutherland is hiring a Databricks & GCP Data Platform Architect in Hyderabad. This architect will design and build data solutions using Databricks and Google Cloud Platform (GCP). The work centers on shaping data architecture, optimizing data workflows, and delivering analytics platforms that help clients make better decisions. What You Will Do Design and implement data solutions with Databricks and GCP technologies Optimize data processes for performance and scalability Develop analytics platforms to support business needs Work closely with clients to understand requirements and deliver effective solutions Who We’re Looking For Experience architecting data platforms with Databricks and GCP Strong background in designing scalable and reliable data solutions Comfortable working in a collaborative, changing environment Motivated by using data to solve real business problems
NewPage Solutions Inc.
Who Are We Looking For?We are seeking an innovative Java Architect to join our team, responsible for designing, developing, and deploying advanced digital solutions tailored to our clients' data science and clinical on-cloud platform requirements.Key Responsibilities:Design and implement cutting-edge technology solutions utilizing Java and Spring frameworks.Collaborate with the team to ensure successful completion of deployment and integration tasks.Support client personnel in resolving production issues effectively.Propose initiatives for enhancing platform performance and reliability.Recommend modifications in project design concepts to improve overall efficiency.Create design specifications, installation instructions, and related system documentation.Ensure stability, interoperability, portability, security, and scalability of the Java system architecture.Select appropriate design solutions and ensure component compatibility by working closely with software engineers.Evaluate current and emerging technologies, considering the financial implications of Java programs.Provide technical guidance and support for system development.Identify the data, hardware, and software components needed to meet user requirements.Offer implementation guidelines for system security to customers or installation teams.Implement solutions that emphasize reuse and adhere to industry standards across program, enterprise, or operational scope.Communicate architectural solutions effectively to professionals and leadership at all levels.Ensure compliance with established architecture, design patterns, policies, standards, and best practices.Contribute to the Java Architect profession, both within the organization and externally.Lead system architecture, design, cross-business area projects, and development teams.Review and present insights on project activities and plans.Design, develop, implement, and maintain various programs, subsystems, and enhancements to existing systems.
NeuraFlash, Part of Accenture
NeuraFlash, part of Accenture, specializes in building AI-driven solutions that connect platforms like Salesforce Einstein, Service Cloud Voice, and Amazon Connect. The team focuses on improving workflows and customer experiences through conversational AI and predictive analytics. NeuraFlash is recognized for its early work with generative AI and remains a leading Salesforce partner for Agentforce, shaping projects with an emphasis on innovation. Team members collaborate with experts to tackle real business problems, from developing AI bots to optimizing operations using the latest generative AI tools. The company values contributions from those interested in advancing AI and offers opportunities to grow alongside skilled professionals. Role overview This AWS Technical Architect role is fully remote within India, open to candidates based in Bengaluru, Chennai, Gurugram, Hyderabad, Noida, or Pune. The position centers on designing and launching Amazon Connect solutions, guiding customers through cloud adoption, and ensuring successful delivery of AWS and Salesforce projects. Key responsibilities Design and implement Amazon Connect solutions to support customer goals. Conduct technology assessments and audits to evaluate ROI and outcomes for migrating to the AWS Connect Platform, with attention to agent experience and productivity. Lead business process reviews to understand customer workflows and needs. Educate customers on AWS capabilities, and participate in architecture discussions to ensure effective cloud deployment. Run discovery sessions, assist customers in developing ROI for projects, and deliver presentations and estimates to support those objectives. Translate customer requirements into contact center designs, applying best practices and relevant AWS services. Oversee and mentor technical teams, providing guidance to deliver Salesforce and AWS Cloud solutions on time, within budget, and at the expected quality.
Sutherland
Role Overview Sutherland is looking for a Senior Cloud Engineer in Hyderabad to design, build, and manage cloud infrastructure. This role works closely with teams across the company to ensure cloud environments stay scalable, secure, and cost-efficient. What You Will Do Design and implement cloud infrastructure solutions Manage and optimize cloud systems for performance and cost Collaborate with technical and business teams to support company goals Maintain a strong focus on security and scalability in all cloud operations
Sutherland
Join Sutherland as a Multi-Cloud Practice Lead at our Hyderabad location. This is an exceptional opportunity for a dynamic leader who is passionate about innovation in cloud technology. In this role, you will spearhead the development and execution of our multi-cloud strategy, working closely with cross-functional teams to deliver cutting-edge solutions that meet our clients' evolving needs.As the Multi-Cloud Practice Lead, your responsibilities will include overseeing cloud architecture design, managing cloud deployments, and ensuring the integration of services across various cloud platforms. You will also mentor and guide a team of cloud professionals, driving best practices and fostering a culture of excellence.
DigitalOcean
Join DigitalOcean as a Cloud Operations Manager and lead our dedicated team in optimizing cloud solutions for our global client base. In this role, you will oversee the operational efficiency of our cloud infrastructure, ensuring high availability and performance. You will work closely with cross-functional teams to implement best practices and drive innovation in our cloud services.As a CloudOps Manager, you will be responsible for:Managing cloud infrastructure and operations while ensuring compliance with security protocols.Leading incident response efforts and collaborating with engineering teams to address issues promptly.Developing and implementing operational metrics and KPIs to enhance service delivery.Coaching and mentoring team members to foster a high-performance culture.Driving continuous improvement initiatives to optimize cloud costs and performance.
InvoiceCloud
About InvoiceCloud:InvoiceCloud is a rapidly growing leader in the fintech sector, honored with 20 prestigious awards in 2025, including accolades from USA TODAY and the Boston Globe for Top Workplaces. We've also secured multiple SaaS Awards for Best Finance and FinTech Solutions, alongside national customer service recognitions from Stevie and the Business Intelligence Group. Our mission focuses on minimizing digital exclusion and bringing simplicity and dignity to how individuals pay for essential services. We pride ourselves on our leadership in AI maturity and responsible innovation. Join our award-winning, purpose-driven environment where top talent flourishes. To learn more, visit InvoiceCloud.com.The AI Data Architect is tasked with designing, evolving, and overseeing InvoiceCloud’s production data ecosystem, ensuring it is secure, scalable, and primed for current and future AI-driven use cases. This role emphasizes making our Azure-hosted production data fully AI-ready while assessing and recommending the best Azure-native and complementary technologies to enable advanced analytics, machine learning, and generative AI capabilities.What Success Looks Like: Success in this role will ensure that InvoiceCloud’s data is trusted, discoverable, well-modeled, and performant for AI consumption. AI teams and product engineers can confidently utilize production data without excessive preprocessing, data quality issues, or architectural constraints. Data pipelines, storage patterns, and search/indexing strategies are purposefully designed to support evolving AI workloads while upholding operational excellence, security, and compliance.
Nagarro
Join our dynamic team at Nagarro as a Staff Engineer, Cloud. In this critical role, you will leverage your expertise in cloud technologies to design, develop, and implement innovative solutions that drive our projects forward. You will collaborate with cross-functional teams to ensure the highest quality of deliverables while actively contributing to our engineering culture.
Finite HR Consulting
Join our dynamic team at Finite HR Consulting as a Salesforce Architect/Team Lead, where you will spearhead the evolution of our products, ensuring they meet enterprise release management expectations for Force.com applications. You will engage with our esteemed clients to comprehend their business needs and translate them into actionable product requirements.Key Responsibilities:1) Act as a Salesforce subject matter expert with a minimum of 6 years of experience, including at least 2 years in architecting enterprise Force.com applications.2) Demonstrate strong capabilities in configuration, customization, and programming with APEX APIs, APEX Triggers, Visualforce, Chatter, Apex Data Loader, etc.3) Manage releases of various Salesforce applications with a comprehensive understanding of packages and change sets.4) Possess hands-on experience working with various Salesforce APIs, including Tooling API, Metadata API, Canvas, REST/SOAP API, and Bulk API.5) Develop and architect enterprise applications on the Java/J2EE platform.6) Exhibit strong problem-solving abilities and effective communication skills.7) Hold relevant SFDC Certifications such as Sales Cloud, Service Cloud, DEV, and others.8) Have contributed to publishing at least one application on AppExchange and have knowledge of AppExchange security review requirements.9) Implement Continuous Integration for one of the Force.com applications.10) Show in-depth knowledge and experience in developing Salesforce1 Mobile solutions (Apps).
Experian
Join Experian as a Solutions Architect and leverage your expertise to design and implement innovative solutions that address our clients' needs. In this role, you will collaborate with cross-functional teams, ensuring seamless integration and optimal performance of our solutions. Your ability to analyze complex systems and translate client requirements into actionable plans will be key to your success.
Role overview Mattel Inc. seeks a Solution Architect in Hyderabad to define and guide the architecture for new systems and products. This position collaborates with teams across the company, ensuring technical designs support both business goals and product development. What you will do Shape the architectural direction for both new and existing solutions Collaborate with cross-functional teams to design systems that address business needs Translate complex technical ideas into clear concepts for a range of audiences Requirements Strong technical background in system architecture Ability to communicate effectively with technical and non-technical teams Experience designing solutions that support business and product objectives
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