Qualifications
Key ResponsibilitiesAct as the primary data contact for a portfolio of new CRM clients during the implementation phase. Prepare complex data import rules for software engineers to facilitate accurate data imports. Conduct thorough data validation checks to ensure accuracy and integrity, including pre-migration audits and post-migration reconciliations. Analyze source data in Excel to assess its structure, quality, and identify potential issues such as inconsistencies or missing values. Document the entire migration process, detailing data maps, transformation logic, and any encountered issues, while communicating effectively with business stakeholders and development teams to meet all project requirements. Resolve any data-related issues that arise during or after migration, including import errors or discrepancies. Efficiently manage projects by maintaining accurate records in internal systems like ChurnZero, ZenDesk, JIRA, Salesforce, and others. Collaborate with cross-functional teams (e.g., Sales, Implementation, Support) to ensure a unified client strategy and seamless service throughout the migration lifecycle.
About the job
Neon One creates software for nonprofits, focusing on tools that help small and mid-sized organizations connect with their communities. Since 2004, the company has supported nonprofits with easy-to-use solutions designed to build trust and drive positive change.
The team values empathy, innovation, and a shared mission. Employees support each other's growth, encourage new ideas, and keep customer needs at the center of their work. Collaboration happens in a fully remote environment.
Role overview
The Data Migration Consultant manages data migrations for new CRM clients. This position plays a key role in ensuring data integrity and accuracy throughout the implementation process.
What you will do
- Oversee data migrations for new clients adopting Neon One's CRM platform
- Analyze data sets in detail to identify issues and ensure quality
- Validate data to maintain accuracy during the migration process
- Communicate clearly with internal teams and client stakeholders to keep projects on track
About Neon One
Neon One is a leader in nonprofit software solutions, dedicated to empowering organizations making a difference. We create innovative tools that connect nonprofits with their communities, fostering trust and enabling impactful change.