Database Support Engineer (Remote - AMER)

About SupabaseSupabase is an innovative Postgres development platform crafted by developers for developers. Our comprehensive backend solution encompasses Database, Auth, Storage, Edge Functions, Realtime, and Vector Search, all seamlessly integrated for optimal growth.About the RoleWe are on the lookout for a skilled Database Support Engineer to join our dedicated Support Team. Your mission will be to assist developers in overcoming intricate challenges, enhancing reliability, and fully leveraging the Supabase platform. You will collaborate closely with both customers and the engineering team, using real-world insights to elevate product quality and developer experience.This position is perfect for someone who excels in asynchronous, fast-paced environments and is passionate about creating scalable developer tools.Key ResponsibilitiesIn this role, you will:Investigate and resolve complex customer issues related to Postgres, Auth, RLS, Storage, Realtime, Edge Functions, and client libraries.Offer consultative, proactive guidance to optimize workloads, prevent common pitfalls, and provide tailored advice to our most advanced users.Reproduce bugs, identify root causes, suggest workarounds, and escalate issues to engineering with detailed reproduction steps.Pose insightful, targeted questions that transform incomplete reports into actionable cases.Communicate effectively and empathetically with users of all levels, particularly during critical or time-sensitive situations.Identify patterns in support tickets and recommend enhancements to documentation, tools, and the product itself.Mentor junior team members and contribute to elevating overall support quality.Ideal Candidate ProfileYou possess 6+ years of experience in technical support, backend engineering, SRE, or a similar field.You have an in-depth understanding of PostgreSQL, including autovacuum behavior, WAL growth, long-running transactions, table bloat, and other internal mechanisms.You are proficient in high-performance SQL and query optimization.You are comfortable troubleshooting complex setups, including multi-tenant schema patterns.You can debug edge functions and comprehend distributed system behavior during challenging failures.You have experience handling data migration issues (pg_dump/restore, schema drift, failed migrations).

Overview At Abax Health, we are dedicated to bridging the gaps in care and enhancing the connectivity of healthcare data to elevate patient and provider outcomes. We are in search of a proficient Senior Database Engineer who will spearhead the design, optimization, and management of enterprise-level data systems that drive our analytics, reporting, and business intelligence initiatives. This pivotal role combines extensive technical database expertise with architectural leadership, ensuring performance, scalability, and data integrity throughout our data ecosystem. The Senior Database Engineer will operate at the crossroads of engineering and business operations, tasked with maintaining fast, reliable, and scalable data pipelines and warehouses as we transition from an early-stage client base to a multifaceted enterprise. Key Responsibilities Architect and enhance data warehouse platforms and the supporting database systems. Design and implement efficient data ingestion and transformation pipelines (ETL/ELT) utilizing tools such as ADF, DBT, or equivalents to guarantee reliable data ingestion from diverse sources (SFTP, HL7, FHIR, etc.). Develop and sustain logical and physical data models that back internal analytics, dashboards, and client-facing reporting applications. Optimize database performance, scalability, and reliability through tuning, indexing strategies, and proactive monitoring across both production and staging environments. Lead strategic data initiatives by establishing architectural standards that promote scalability, efficiency, and cost-effectiveness across the data platform. Collaborate with software engineering, implementation, operations, and business teams to ensure alignment on data requirements and governance practices. Administer, maintain, and monitor database systems to uphold availability, integrity, recoverability, and secure access in compliance with disaster recovery and business continuity best practices. Implement source control and DevOps methodologies (e.g., GitHub, ADO, etc.) for database change management, CI/CD automation, and deployment of database alterations. Mentor junior engineers in SQL development, reporting, analytics, and performance tuning best practices. Establish and enforce data governance standards for security, compliance, and consistency across all environments. Qualifications Over 10 years of experience in database engineering, architecture, or administration, particularly with production-grade SQL Server environments. Demonstrated experience in designing and automating ETL pipelines and data warehouse solutions that support analytics, reporting, and business intelligence platforms (e.g., Power BI, Tableau). Deep expertise in database performance tuning, optimization, and maintenance. Solid understanding of data governance standards and best practices. Effective communication skills for cross-functional collaboration.

At Supabase, we empower developers by offering a comprehensive platform built around PostgreSQL. Our integrated solutions encompass Database, Authentication, Storage, Edge Functions, Realtime capabilities, and Vector Search, all crafted to foster growth and development.We are on the lookout for talented Support Engineers to deliver exceptional support to developers facing challenges or seeking guidance in utilizing Supabase. Our support team operates globally, emphasizing rapid resolution and collaborating closely with product engineering and growth teams.Your Responsibilities:Respond promptly to a wide range of support inquiries, from billing and pre-sales to optimization and implementation challenges.Assess and categorize support requests, directing users to existing resources, code samples, and documentation, or escalating issues to specialized technical or business teams as necessary.Monitor various feedback platforms, including GitHub Issues & Discussions (check them here: https://github.com/supabase/supabase/issues).Pinpoint areas for the development or acquisition of internal tools to enhance support efficiency.Replicate issues, develop test cases, and enhance test coverage, especially if you have experience in testing.Qualifications:A minimum of 3 years experience in customer support, specifically in providing developer support to technical users.Proficient in SQL, preferably PostgreSQL, with the ability to navigate complex queries. Experience in database administration is a plus.Exceptional communication skills, with fluency in English.Familiarity with Linux/Unix operating systems and command line proficiency.Experience working with GitHub Issues and Discussions.Bonus points for familiarity with popular JavaScript frameworks such as React, Vue, and Svelte, along with some Node.js experience.A degree in Computer Science is advantageous.LogisticsThis is a full-time position requiring availability within APAC time zones, as we prioritize sustainable work practices.

Join Point72 as a Senior Database Support Engineer, where you will play a pivotal role in managing and optimizing our database systems. Your expertise will enable us to enhance data integrity and performance, ensuring that our analytical teams have seamless access to accurate information.This position offers an exciting opportunity to work with cutting-edge technology in a fast-paced environment.

At Tiger Data, previously known as Timescale, we provide developers and enterprises with the most rapid PostgreSQL platform tailored for diverse workloads, including transaction-based, analytical, and agent-driven tasks. Trusted by thousands of organizations worldwide, Tiger Data enhances real-time insights, facilitates intelligent applications, and supports critical infrastructure at scale.We are seeking a dynamic Database Support Engineer to join our Technical Services team. While extensive database expertise is fundamental to this role, you will engage with our complete technology stack — from PostgreSQL/TimescaleDB to Kubernetes, AWS/Azure cloud infrastructure, and beyond.This position transcends a traditional database role. You will operate at the crossroads of databases, cloud infrastructure, and contemporary platform engineering. Each day presents unique challenges — from optimizing intricate analytical queries to diagnosing cloud issues, Kubernetes environments, and the features integrated with our database that operate through distinct services. You'll assist customers across the entire stack, addressing everything from network complications to utilizing browser DevTools for tracing API failures.You will cultivate your expertise across our entire platform while enhancing your database acumen. If you thrive on diversity, enjoy solving complex technical challenges, and prefer direct customer engagement, this role offers abundant opportunities to do just that.Familiarity with TimescaleDB is essential! We require you to sign up for the free trial and explore it before applying and interviewing. https://console.cloud.timescale.com/signupCheck out a tutorial here: https://docs.tigerdata.com/tutorials/latest/real-time-analytics-transport/Tiger Data operates as a remote-first company. This is a full-time position, with preference given to candidates in the West Coast time zones (PST or MST).This is a permanent role with a standard Monday to Friday schedule, comprising five 8-hour shifts.While this is a conventional weekday position, occasional on-call coverage may be necessary.What You'll DoCustomer SuccessDeliver technical support to customers encountering database and platform challenges.Interpret complex technical concepts for clients and assist them in resolving issues.

About SupabaseSupabase is the ultimate Postgres development platform, crafted by developers for developers. We deliver a comprehensive backend solution encompassing Database, Authentication, Storage, Edge Functions, Real-time capabilities, and Vector Search. Each service is intricately integrated to foster growth and scalability.About the RoleWe are seeking an adept Database Support Engineer to become a vital member of our Support Team. Your mission will be to assist developers in overcoming intricate challenges, enhancing reliability, and maximizing the benefits of the Supabase platform. Collaboration with customers and our engineering team will be key in refining product quality and enhancing the overall developer experience through real-world insights.This position is perfect for individuals who excel in asynchronous, fast-paced environments and are passionate about developing tools that can scale to millions of users.Your ResponsibilitiesIn this role, you will:Investigate and resolve advanced customer issues related to Postgres, Authentication, Row Level Security (RLS), Storage, Real-time functionalities, Edge Functions, and client libraries.Offer consultative, proactive guidance to optimize workloads, sidestep common pitfalls, and provide tailored advice to our most advanced users.Reproduce bugs, identify root causes, propose workarounds, and escalate issues to engineering with clear reproduction steps.Craft insightful, targeted questions that transform incomplete reports into actionable cases.Communicate effectively and empathetically with users at all levels, particularly during high-impact or time-sensitive situations.Identify trends across support tickets and recommend enhancements to documentation, tools, and the product itself.Mentor junior team members to elevate the overall quality of support.You Might Be a Fit If YouBring 6+ years of experience in technical support, backend engineering, Site Reliability Engineering (SRE), or related fields.Possess deep knowledge of PostgreSQL, including autovacuum behavior, WAL growth, long-running transactions, and table bloat.Exhibit strong skills in high-performance SQL and query optimization.Are comfortable troubleshooting complex configurations, including multi-tenant schema patterns.Can debug edge functions and understand the behavior of distributed systems during complex failures.Have experience with data migration challenges (pg_dump/restore, schema drift, failed migrations).

Position Title: Development Database CoordinatorBand: AdministratorType: Full-Time, Salaried, ExemptLocation: Phoenix, AZ, On-siteTravel: 5%Start Date: ImmediatelyTurning Point USA is a dynamic 501(c)3 non-profit organization established in 2012 by Charlie Kirk. Our mission is to empower students by educating, training, and organizing them to advocate for the principles of freedom, free markets, and limited government. We firmly believe that every young individual can be inspired to embrace true free market values. Over the years, we have developed the most organized and influential conservative grassroots activist network on high school and college campuses, boasting a presence in over 3,500 locations nationwide. We are proud to be the largest and fastest-growing youth organization in America.JOB DESCRIPTION: The Development Database Coordinator plays a crucial role in supporting the Development Administrative team by executing daily tasks vital to the success of Turning Point USA's fundraising initiatives. Responsibilities encompass data entry and maintenance, donor correspondence, direct mail coordination, database management, and mail processing. The role demands meticulous attention to detail and a commitment to data integrity across multiple platforms. Given the sensitive nature of donor-related information, professionalism and discretion are paramount. The ideal candidate will align with the organization's culture, demonstrating grassroots humility, a warrior spirit, and a drive for continuous innovation.

Join our team at LanceSoft, Inc. as a Database Administrator / Database Engineer, where you will be instrumental in managing and optimizing our database systems. Your expertise will ensure data integrity, security, and accessibility, enabling our teams to make data-driven decisions.

Join our dynamic team as an Application Database Engineer, where you will work on innovative data solutions that drive performance and enhance our database management systems. In this role, you will be responsible for designing, implementing, and maintaining database solutions that support our applications and ensure data integrity.

We are seeking a skilled and motivated Database Engineer to join our dynamic team at LanceSoft Inc. As a Database Engineer, you will be responsible for designing, implementing, and maintaining robust database systems that support our business operations. Your expertise will play a critical role in ensuring data integrity, performance optimization, and security.

Join our dynamic team at LanceSoft Inc. as a Database Engineer, where you will play a pivotal role in designing, implementing, and maintaining robust database systems. You will collaborate with cross-functional teams to ensure data integrity and optimize performance.

JobGether is looking for a Customer Support Developer with a focus on databases. This position is based in the US and centers on helping customers get the most from our database products. What you will do Troubleshoot database issues and resolve technical problems for customers Respond to customer queries related to database functionality and performance Work with other teams to improve product performance and customer experience What we look for Technical background in databases Strong problem-solving skills Clear communication and a focus on customer satisfaction Comfort working in a changing, team-driven setting

Limble develops software designed for maintenance teams, with a focus on improving asset performance and streamlining day-to-day operations. The company’s CMMS platform supports preventive maintenance, inventory management, and a range of tools that help businesses operate more efficiently. Role overview As a Database Engineer at Limble, the main goal is to strengthen and expand the company’s database infrastructure. This remote position reports directly to the VP of Engineering and involves close collaboration with both product and quality engineering teams. The work centers on modernizing schemas, optimizing queries, managing data pipelines, and shaping the overall database architecture to support Limble’s continued growth. What you will do Design and lead projects to modernize the relational schema, ensuring a seamless transition for customers. Collaborate with product engineering to develop and implement efficient schemas and query patterns for new features and services. Analyze and optimize existing queries to improve response times and lower infrastructure costs. Work with quality engineering to create and maintain strategies for managing development and test data, helping teams move faster. Contribute to system architecture by developing scalable database solutions as the customer base grows. Oversee and manage change data capture (CDC) and ETL processes to ensure reliable data flow between systems. Identify and address technical debt within the database layer to improve engineering practices and procedures. Troubleshoot complex issues involving both application code and database behavior, providing support throughout the software development process.

Join our dynamic team at avalore as a Senior Database Engineer, where you will leverage your technical expertise to design, develop, and implement robust database solutions. You will be responsible for creating relational and/or Object-Oriented databases, database parser software, and loading tools that enhance information storage and retrieval. As a key player in our projects, you will assess long-term database administration needs and contribute to the overall architecture of our systems.Your role will involve analyzing data flow and conducting thorough data analysis to ensure optimal performance. You will guide projects from inception through to system acceptance testing and Initial Operational Capability (IOC), effectively translating requirements into actionable database schemas.Additionally, you will lead the development of complex systems, utilizing queries, tables, and Open Database Connectivity to implement innovative database storage and retrieval methods, including cloud solutions. If you are passionate about improving systems and optimizing performance, we invite you to apply!

Join Integrated Resources Inc. as a Database Optimization Engineer in Santa Clara, CA, where you will play a critical role in enhancing the performance and efficiency of our database systems. You will collaborate with cross-functional teams to design, implement, and maintain optimized database solutions that meet the dynamic needs of our organization.

We are seeking a skilled Database Engineer to join our dynamic team. In this role, you will be responsible for designing, implementing, and maintaining our database systems, ensuring optimal performance and data integrity. You will work closely with cross-functional teams to support data needs and contribute to our data strategy.

Rithum™ stands as the premier global commerce network, enhancing the collaboration between brands, suppliers, and retailers to create unparalleled e-commerce experiences. Our innovative platform equips brands and retailers with the tools to accelerate growth, streamline operations, expand product offerings, and boost profit margins. More than 40,000 companies, representing over $50 billion in annual GMV, place their trust in Rithum to drive their business across diverse channels. Our comprehensive commerce, marketing, and delivery solutions empower clients to craft optimized consumer shopping journeys from start to finish. Overview The Database Reliability Engineering (DBRE) team at Rithum is dedicated to ensuring the availability, reliability, and observability of our extensive database systems. Emphasizing automation, we aim to minimize manual tasks and continuously seek improvements in our processes. Our management of a large-scale SQL Server environment encompasses hundreds of instances across hybrid infrastructures (on-prem VMware and AWS) and includes various relational and NoSQL database platforms such as MongoDB, DynamoDB, Elasticsearch, MySQL, Postgres, and Redis. These systems are integral to all business operations. The DBRE team fosters a culture of curiosity, transparency, collaboration, and lifelong learning. As a Senior Database Reliability Engineer, you will embody and promote these values among your peers. Your role will involve managing diverse database systems while leading your own technically focused projects. Responsibilities Ensure the highest levels of availability and reliability for mission-critical database systems across hybrid infrastructures. Design, implement, and maintain SQL Server Always-on Availability Groups, clustering, and replication topologies while continually enhancing observability across all database systems. Lead significant database upgrade initiatives and modernization projects, providing support to fellow engineers and teams in utilizing database systems effectively. Enhance observability through telemetry, performance analysis, and proactive monitoring techniques. Drive process improvements via automation, implementing operational workflows using PowerShell, Python, and CI/CD tools. Safeguard and secure all data effectively. Engage in our on-call rotation duties. Troubleshoot and optimize high-load production systems, addressing complex performance and replication challenges. Lead technical responses during high-severity incidents.

Join AXS, a leader in connecting fans with their favorite artists and teams. Each year, we facilitate millions of ticket sales for unforgettable events including concerts, festivals, sports, and theater at iconic venues worldwide. Founded in 2011, our commitment to enhancing the fan experience drives us to innovate continuously, making event discovery, seat selection, and live entertainment more accessible than ever. We are dedicated to transforming the fan experience and delivering groundbreaking solutions for our clients. We seek enthusiastic and innovative individuals to join our dynamic team of technology and entertainment professionals. The Role AXS is actively searching for a Database Engineer II to create robust, scalable data solutions that enhance AXS products. The successful candidate will collaborate with cross-functional teams to design, develop, implement, and optimize essential databases, processes, and reports that align with our business objectives and support our development and data platform teams.

Become a Key Player in Collibra’s Product & Database Reliability TeamWe are on the lookout for a talented and experienced Database Engineer to join our innovative team at Collibra. In this role, you will be pivotal in ensuring the performance, scalability, and reliability of our PostgreSQL database systems. Your expertise will guide cross-functional collaboration, provide technical leadership, and implement best practices to optimize our database infrastructure.This is a hybrid position based in our Raleigh office, requiring you to work in the office at least two days a week. Our hybrid model fosters connection, teamwork, and continuous progress.Key ResponsibilitiesPerformance Optimization: Conduct analysis and optimization of database performance through monitoring, tuning, and query optimization to achieve quick response times and efficient resource utilization, collaborating with engineering teams to resolve issues.Right Sizing: Engage in capacity planning and forecasting to predict future database needs, ensuring scalability, and automating sizing methodologies.Troubleshooting and Problem Resolution: Diagnose and address complex database issues, including performance bottlenecks and data inconsistencies, leveraging observability data for pattern recognition.Collaboration: Partner with developers, system administrators, and other stakeholders to comprehend application requirements and provide database-related guidance.Automation: Implement automation for repetitive tasks and performance monitoring, enhancing process efficiency and developing automated solutions for continuous workload analysis.Best Practices & Documentation: Establish best practices for database architecture, configurations, processes, and troubleshooting procedures.