About the job
MACE William Street, Co. Limerick is seeking a dedicated full-time Deli Supervisor to become a vital part of our exceptional team.
POSITION OVERVIEW:
As a Deli Supervisor, you will assist management and bear responsibility for ensuring that the fresh foods department operates profitably, efficiently, and hygienically, upholding the highest standards of food safety and customer service.
SUPERVISORY RESPONSIBILITIES:
- Oversee daily operations of all fresh food activities to ensure seamless functionality and efficiency.
- Lead and supervise team members, ensuring tasks are completed promptly and meet quality standards.
- Deliver consistent, high-quality customer service and address any customer queries regarding fresh food products.
- Facilitate mandatory training as required by management and support the continuous development of team members.
- Ensure compliance with HACCP regulations and maintain knowledge of the BWG Food Safety Manual.
- Communicate any operational issues to management effectively.
- Engage proactively with external auditors and service companies as required.
CUSTOMER SERVICE:
- Foster excellent customer experiences by providing friendly, efficient service.
- Handle customer complaints professionally, referring to management when necessary.
OPERATIONAL MANAGEMENT:
- Plan and organize the preparation and serving of high-quality fresh food products in line with department standards.
- Maintain top-tier merchandising and product presentation according to planograms.
- Ensure timely and efficient preparation and delivery of all customer orders.
- Stay informed about the fresh food offerings and current promotions.
- Ensure all fresh food equipment and service areas are maintained to required hygiene standards.
- Implement stock handling practices to minimize waste and oversee portion control policies.
- Assist in managing stock levels and placing orders as necessary.
