Design Researcher

Join our innovative team at Oliver USA as a User Experience Designer. In this role, you will be responsible for crafting engaging and user-friendly interfaces that enhance the overall user experience. Your creative insights will help guide the design process, ensuring our products resonate with users and meet their needs effectively.

The Senior Voice User Interface (VUI) Designer plays a crucial role in shaping engaging, user-friendly voice interactions for Interactive Voice Response (IVR) applications, utilizing both speech and DTMF (Dual-Tone Multi-Frequency) channels. This position is responsible for designing seamless call flows and conversational experiences that prioritize ease of use and effectiveness, aligning with overarching business objectives.Collaboration is key in this role, as the designer works closely with Product Owners, IVR Engineers, Application Architects, and speech scientists. The designer serves as a bridge between customer experience design and technical execution, translating complex requirements into intuitive call flows, design specifications, and user stories to guide the development and fine-tuning processes.Key Responsibilities:Develop user-centric IVR designs tailored for both speech and DTMF applications.Collect and assess business and user requirements for IVR systems.Craft comprehensive end-to-end call flows for IVR experiences.Produce detailed design specifications and documentation for IVR implementations.Collaborate with Product Owners to enhance voice user experiences.Generate user stories for development teams and speech scientists.Assist speech scientists with grammar design and tuning efforts.Conduct usability tests and analyze feedback to refine IVR performance.Optimize IVR applications to enhance recognition accuracy and overall user experience.Articulate design rationale and approaches to stakeholders.

Join Fullscript as a Product Designer - Journeys and play a pivotal role in enhancing user experiences across our platform. As a Product Designer, you will collaborate with product managers, engineers, and stakeholders to design intuitive and engaging user journeys. Your expertise will guide the development of innovative solutions that meet the needs of our customers.

Who We Are:Financeit is a dynamic and rapidly expanding fintech company that provides enterprise services to some of the largest home improvement and retail organizations across the United States and Canada. Our innovative point-of-sale financing platform empowers businesses of all sizes to close more sales by offering customers flexible and affordable monthly payment options for their significant purchases, whether in home improvements, vehicles, or retail.For larger enterprises, we offer an integrated suite of home improvement solutions known as Centah, which encompasses comprehensive leads and workflow management, live contact support, financing solutions, promotional offers, performance assurance, and category development.At Financeit, we are small enough to allow you to make a substantial impact within the company but large enough to effect change in the market. We pride ourselves on creating unique, category-defining products while fostering a distinct and inclusive company culture.About the Role:As the Product Designer for Centah, your enthusiasm for enhancing user experience will drive you to create simple, compelling, and meaningful product interactions that help a diverse array of users achieve their goals. You will be a creative problem solver and communicator, guiding ideas from initial sketches to testing and final evaluations. Your designs will tell a story, reflecting your belief that every design has a narrative.Reporting to the Director of Product and collaborating closely with our product and engineering teams, your empathy for users and meticulous design approach will assist in building an exceptional platform experience that prioritizes effortless design as a cornerstone of our reputation. With strong user research skills and an exceptional visual design sense, you will advocate for efficient interfaces that enhance our platform's functionality.Your Responsibilities:Engage actively at every stage of the project lifecycle, collaborating with the project team to brainstorm concepts, develop creative solutions, and design user flows while adhering to deadlines.Take ownership of core component libraries to advance the Centah design system, overseeing the design, specification, and maintenance of intricate UI components, ensuring they meet the highest standards of quality and usability.Advocate for visual quality and craftsmanship, ensuring that every component—from buttons to complex data tables—is polished, accessible, and consistent with our brand identity.Exhibit curiosity about user behaviors, using quantitative and qualitative research to inform product and design decisions.Collaborate with product stakeholders to refine requirements, conduct user interviews, and facilitate internal feedback sessions to identify usability improvement opportunities within the platform.Work closely with developers to ensure technical feasibility, integrating their feedback and insights into your designs.

Build it, Ship it, Own itAt Sangoma, we develop innovative technology that ensures seamless connectivity for businesses. Each call, transfer, and interaction is crucial to our mission. As a UX Product Designer, you will be at the heart of this endeavor, influencing how work unfolds in high-stakes settings through our devices. From front desks to contact centers, your design will enhance the speed, clarity, and reliability of communication. If you are passionate about creating efficient systems that work seamlessly, this role is for you.We are on the lookout for a talented UX Product Designer who will play a vital role in refining the user experience of Sangoma’s desk phones and telephony devices, specifically focusing on embedded, hardware-constrained environments. Your designs will not only focus on aesthetics but will also enhance functionality, ensuring that our desk phone products facilitate clear, efficient, and predictable communication workflows.While this is a remote position, candidates in Eastern or Central time zones are preferred.

Geotab is looking for a Senior Product Designer to join the Fleet Experience team. This position centers on designing effective solutions for fleet management, with the option to work from Oakville, Toronto, or Waterloo in Ontario. Key responsibilities Collaborate with teams across disciplines to design products that address user needs. Create intuitive interfaces to enhance the overall customer experience. Develop user experiences that align with business objectives. Work locations Oakville, Ontario - Canada Toronto, Ontario - Canada Waterloo, Ontario - Canada

About the Company:At Netomi, we are at the forefront of the agentic AI revolution, transforming enterprise customer experiences for some of the world's leading brands, including Delta Airlines, MetLife, MGM, and United. Our innovative no-code platform empowers businesses to implement agentic automation seamlessly, enhancing efficiency and reducing operational costs. With the backing of notable investors like WndrCo, Y Combinator, and Index Ventures, we are dedicated to elevating customer experiences through advanced AI solutions.Join us in reshaping the future of customer interaction!About the Role:We are on the lookout for a Senior Conversational AI UX Designer to spearhead the design and enhancement of comprehensive user experiences across various conversational platforms, including chat, voice, SMS, and email. This pivotal role combines UX design, conversation architecture, and AI prompt engineering, aimed at crafting intuitive, engaging, and brand-consistent interactions that not only delight users but also align with our business objectives.The perfect candidate will possess a unique blend of design acumen, strategic insight, and storytelling ability, with a proven track record in developing emotionally intelligent conversational flows that are both user-friendly and effective.

About UsAt Momentum Financial Services Group, we are committed to empowering individuals by transforming their financial experiences. With over 40 years of expertise, we proudly operate Money Mart—Canada's largest non-bank branch network and a pioneer in delivering financial solutions to underserved communities.Our diverse range of services, including short-term loans, money transfers, and prepaid cards, connects millions of customers each year to the financial resources they need, when they need them.At MFSG, we collaborate across various teams and functions to create impactful solutions that break down barriers and enhance access to financial opportunities. Whether you're addressing challenges, developing systems, or shaping strategic initiatives, your contributions provide essential support to those who need it most.

Discover OktaAt Okta, we are redefining identity management, empowering individuals to securely access technology on any device and application. Our innovative solutions, including the Okta and Auth0 platforms, are designed to provide robust security, authentication, and automation, placing identity at the forefront of business growth and protection.We value diversity and are committed to creating an inclusive environment. We seek passionate and curious individuals who are eager to contribute their unique perspectives and experiences to our team.Join us in our mission to make identity a personal asset.The Design TeamOur design team operates in a collaborative, distributed environment where we prioritize early sharing of work and constructive feedback. We are detail-oriented yet focused on continuous progress and learning.As a designer at Okta, you will have significant ownership over your work. You will collaborate with engineering and product management to influence product directions and create user experiences that impact millions globally.Your role will involve refining existing user flows and conceptualizing the future of identity and developer tools. We leverage asynchronous tools like Loom and Figma comments to maintain connectivity across time zones, and we foster an environment that encourages experimentation and personal growth. At the Staff level, you will also mentor fellow designers and establish best practices that elevate our entire team.The OpportunityJoin our Emerging Products team at Auth0, where we are dedicated to pioneering the next generation of identity and security solutions. We transform innovative concepts in areas such as AI, fine-grained authorization, and developer experience into tangible products ready for our customers.Our current projects include:AI + Identity: Enhancing AI assistants with identity-aware authorization.Cross-App Access: Creating seamless, policy-driven interactions between applications and user accounts.

About OtherlifeWelcome to Otherlife, where we are redefining how individuals engage with the next generation of the internet. Our focus is at the crossroads of culture, design, and cutting-edge technology.Our MissionWe believe design is crucial for bridging the gap between people and new technology. As Web3 and digital identity evolve, we strive to create experiences that are transparent, straightforward, and user-friendly. Poor design can make advanced technology feel alienating; however, when executed well, it can foster an inviting atmosphere. Our creativity emphasizes the human element, transforming intricate systems into engaging experiences that resonate with users.What We DoAs the digital creative studio of MoonPay, Otherlife assists brands in navigating their roles in Web3 and emerging technologies through strategic branding and digital experience design.We offer comprehensive solutions for premier companies such as Mastercard, Arsenal FC, Coinbase, OpenSea, and Shopify, ranging from brand identity creation to interactive platforms and on-chain experiences.Our approach integrates strategy, design, narrative, and technical proficiency, prioritizing clarity, usability, and cultural significance. We are committed to craftsmanship and producing enduring work that persists beyond initial launches. Backed by MoonPay’s robust infrastructure, we can transform ambitious creative concepts into tangible, scalable products and experiences.What’s NextThis is a transformative time for Otherlife, as we expand our scope, tackle larger projects, and seize unprecedented opportunities for impact. The digital landscape is rapidly evolving, and we are continually seeking innovative methods for brands and communities to connect. If you are passionate about making emerging technology more intuitive, accessible, and creative, we want you to join our team.Join us in designing the future at Otherlife.Opportunity OverviewAs a Senior Designer, you will take the lead on branding projects within Otherlife. Your responsibilities will encompass a diverse array of design tasks within a multidisciplinary setting, including web design/UI/UX, motion graphics, and collaboration on 3D and illustration projects. This crucial position ensures the delivery and presentation of top-tier creative work to our esteemed clients at Otherlife.

About BaselaneBaselane is a dynamic and rapidly expanding financial management platform tailored for individual landlords and real estate investors. Supported by prominent FinTech investors such as Matrix Partners, Activant Capital, Collaborative Fund, Conversion Capital, Diagram Ventures, ThomVest, and distinguished leaders from PayPal, eBay, Google, and others.Our vision is to revolutionize financial services for over 12 million individual landlords and real estate investors managing more than 25 million homes across the United States. We aim to empower landlords through innovative financial services, automated tools, and actionable insights that enhance time efficiency, boost returns, and expand investment portfolios.Our team is composed of seasoned professionals with extensive backgrounds in financial services and technology, having previously worked with prestigious companies like The Boston Consulting Group, Morgan Stanley, Plaid, Harry’s, Better, WealthSimple, RBC Ventures, Affirm, Relay, Instawork, and more.Discover more at baselane.com.About the RoleWe are on the lookout for a Senior Product Designer who is passionate about shaping the mobile experience at our design-centric organization. You will serve as the key advocate for our mobile users, addressing intricate design challenges to create outstanding iOS and Android experiences.In this capacity, you will spearhead the mobile design strategy while managing the complete design process. Collaborating closely with our design leader, product managers, and engineering teams, you will ensure our application utilizes native features to deliver the simplest and most intuitive solutions possible. Your focus will be on crafting mobile-first journeys that are seamless and high-performing, rather than merely adapting desktop functionalities.This role requires working in a highly collaborative environment while granting you the autonomy to define the mobile roadmap, impacting our entire product ecosystem through the mobile lens.This position is based in Toronto; we expect you to come to the office (downtown Toronto) at least once or twice a week for meetings and collaborative sessions, while offering the flexibility to work remotely on other days.

Join our innovative team at zensurance as a Senior UX Manager, where you will lead the design and user experience strategy for our digital platforms. In this fully remote role, you will collaborate with cross-functional teams to enhance user satisfaction and drive engagement through intuitive design.Your expertise will be crucial in creating user-centered solutions that align with our business goals. We are looking for an individual who is passionate about user experience, has a strong background in UX design, and can mentor junior designers while advocating for best practices in usability and accessibility.

OpenTable, a subsidiary of Booking Holdings, Inc. (NASDAQ: BKNG), is a renowned leader in the dining industry, serving millions of diners and partnering with over 60,000 restaurants for more than 25 years. Our innovative technology allows restaurants to prioritize their teams, guests, and profitability, while helping diners find and reserve the ideal dining experience for any occasion. At OpenTable, every team member plays a pivotal role in shaping our mission. You will join a dynamic global team within a portfolio of metasearch brands. Our culture is deeply rooted in hospitality, emphasizing the importance of caring for others. We are in search of a forward-thinking Director of Product Design to spearhead our Diner Platform teams. This senior leadership position offers significant influence: you will oversee a diverse team of nine, including two direct reports, and collaborate closely with Product, Engineering, Research, Data Science, Design Systems, and Brand to create impactful experiences for restaurants and diners worldwide. As a vital member of our UX leadership team, you will help shape our operational approach, elevate design standards, foster innovation, and promote the development of your team. This role reports directly to the Vice President of Product Design & Research.

As an Associate Data Scientist focusing on User Fraud at Spotify, you will play a pivotal role in safeguarding our platform against fraudulent activities. You will leverage data analysis and machine learning techniques to identify and mitigate risks while enhancing user experience. Join us in our mission to provide a secure and trustworthy environment for our users.

Transforming Learning Through AIAt Docebo, we harness the power of artificial intelligence to revolutionize workplace learning. We are not just another learning platform; we are an innovative AI-driven solution that empowers organizations to create, deliver, and manage training seamlessly. Our primary goal is to enhance team efficiency and focus on what truly matters, transforming traditional training from a mere formality into a powerful tool for growth. With our advanced, intuitive tools, we personalize the learning experience, remove unnecessary tasks, and drive real results for businesses.Join us in reshaping the future of learning with a dynamic team that embraces challenges and fosters innovation. If you are passionate about using AI to improve work-life for individuals, you’ll find your place here. At Docebo, our core values—trust, positive intent, and inclusivity—are not just slogans; they guide our daily operations. This is what we call the Docebo Heart.Why wait? Become a part of our global team of over 900 Docebians and help us redefine how people learn because the journey of learning never truly ends.About the Opportunity:The Adventure Awaits As the Product Owner for User Management, you will be pivotal in translating our product strategy into functional, high-performance experiences for our users. Working within a dedicated cross-functional squad, you will oversee the tactical execution of all aspects related to User Management within our platform. While these areas may not directly drive revenue, they are crucial for ensuring the scalability, reliability, and adoption of our core products.This hands-on role is perfect for an analytical and detail-oriented individual who is passionate about creating robust and user-friendly functionalities that support other teams and products.The Daily Responsibilities Manage the Backlog: Take charge of the squad backlog for User Management, Authentication, and Privacy, ensuring alignment with our broader product vision.Define Requirements: Convert complex challenges into clear user stories, functional specifications, and acceptance criteria for Engineering and Quality Assurance teams.Ensure Timely Delivery: Collaborate with Engineering leads to scope projects and prioritize increments effectively.

"Simplicity is the ultimate sophistication."Who We Are Seeking1. Strong Design ExpertiseWe are in search of an outstanding designer who possesses a talent for distilling complex product logic and information down to its essence, effectively identifying core value and establishing essential user flows. This individual must be capable of crafting both visually striking interfaces and clear, user-friendly interactions, simplifying complexity to create intuitive and trustworthy technology experiences.2. Enthusiasm for Play, Gaming, and Youth TrendsWe want a designer who is deeply passionate about design and draws inspiration from the realms of video games, animation, and playful digital interactions. A profound understanding of youth culture—particularly what resonates with Gen-Z and Gen-Alpha—is crucial. The ideal candidate will be thrilled to design experiences that are not only joyful and culturally relevant but also fun, helping creators express themselves in innovative ways.3. Exceptional Aesthetic JudgmentWe seek a designer with a keen and refined aesthetic sensibility, driven by a relentless pursuit of beauty. This entails more than a mere appreciation for visual allure; it also requires a deep understanding of users, technology, and product logic to create a seamless, intuitive, and aesthetically pleasing experience. A great designer can translate intricate technology into an accessible and engaging product through elegance and simplicity.About Viggle AI:Viggle AI is an innovative startup backed by leading investors such as a16z and TSFV, positioned at the forefront of the GenAI revolution. We specialize in controllable video generation for content creators, offering cutting-edge technology that empowers individuals to bring their visions to life.Our rapidly expanding app is adored by creators ranging from Hollywood professionals to TikTok influencers, with a user base of over 30 million and the second-largest Discord community globally.Benefits: Dynamic startup environment: innovate rapidly, deliver quickly, and grow continuously Attractive salary and equity options Comprehensive dental coverage and health insurance Free meals including lunch and dinner, alongside a vibrant and enjoyable office atmosphere

Are you a creative visionary with a passion for design? Join us at Oliver USA as a Senior Designer, where your innovative ideas will shape compelling visual experiences. In this role, you will collaborate with cross-functional teams to create stunning designs that resonate with our clients and elevate their brands.

Join the dynamic team at OLIVER as a Creative Integrated Designer in Toronto, Canada. We're seeking talented designers who can articulate their ideas with clarity and confidence. In this role, you will engage in hands-on projects from the initial brainstorming of creative concepts to developing original content and participating in client presentations. You'll ensure deadlines are met while creating exceptional work that resonates with audiences. This is an exciting opportunity to grow your skills and eventually mentor junior designers in a fast-paced environment.

About Okta Okta, Inc. is recognized as The World’s Identity Company. The Okta Platform and Auth0 Platform help individuals and organizations securely access technology from any device or application. Okta’s mission centers on building trusted infrastructure for identity and access, supporting organizations as they navigate the evolving landscape of AI and security. Diversity of perspective and experience matters here. Okta values lifelong learners who bring unique backgrounds and ideas to the team. Role Overview Okta is hiring a Design Manager for its internal agency, based in Bellevue, WA; Chicago, IL; or Toronto, ON. This position reports to the Digital Creative Director and leads a team of 3-5 designers working on web properties such as okta.com, auth0.com, and oktane.com. The Design Manager collaborates with creative leads to express Okta’s brand and marketing strategies through digital channels. This role involves brainstorming, conceptualizing, and solving design challenges based on marketing briefs. The manager helps shape Okta’s story and consistently upholds brand standards, while producing inspiring and innovative design work. Success in this role requires both design expertise and leadership skills, along with the ability to manage multiple projects and work effectively with cross-functional teams. What You Will Do Work closely with the Digital Creative Director, designers, and copywriters to develop and execute concepts for marketing initiatives on okta.com. Create and refine creative concepts that align with project KPIs. Mentor and guide three Senior Designers, supporting their professional growth and development. Offer dedicated one-on-one support to elevate the design team, with special attention to junior designers. Partner with the Copy Manager to facilitate brainstorming sessions. Location This role is open in Bellevue, Washington; Chicago, Illinois; and Toronto, Ontario, Canada.