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Experience Level
Experience
Qualifications
Qualifications:Strong troubleshooting skills for Microsoft OS and related software. Excellent interpersonal skills with the ability to maintain positive client relationships. Experience in providing technical support in a corporate setting.
About the job
Job Title: Deskside Support Representative - Distributed Client Services Location: RICHARDSON, TX Duration: 12 months with potential extension.
Job Description:
Diagnose and resolve intricate Microsoft OS issues, configure and install standard applications, as well as install and remove PCs.
Demonstrate excellent verbal and written communication skills, with the ability to interact positively with clients.
Possess substantial experience in a customer-facing, Windows-based corporate technical support environment, including support for Office and Outlook.
About Artech Information Systems LLC
Artech is recognized as the 10th largest IT staffing company in the United States, as per Staffing Industry Analysts' 2012 annual report. The company excels in providing technical expertise to bridge skill gaps, deliver emerging technology capabilities, refresh existing skill sets, and enhance project planning and execution with flexible budgeting options. Artech is committed to offering contingent labor as a variable cost, ensuring optimal resource management for clients.
We are seeking a highly skilled IT DevOps Support Manager for our esteemed client located in Richardson, TX. The ideal candidate will lead a dedicated team of 8-12 Network Operations Support Agents, providing them with support, direction, and exemplary leadership.The DevOps Support Manager will leverage their outstanding leadership abilities and technical ex…
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